Thread: New offer from Sony Credit card on Sony Readers!
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Old 10-10-2007, 05:50 PM   #154
JTravers
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Posts: 182
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Join Date: Sep 2007
Device: iPad Air 2
Quote:
Originally Posted by yuhreka View Post
Did they specifically mention that we need to acquire a new ticket? I just called and the rep explained that it wasn't necessary. Perhaps because I already have one open? But didn't everyone here have an open ticket as well with Sony Rewards customer service?
One thing's for certain, I'd normally be raising hell in these types of situations except that everyone I've spoken to at customer service have been so darn polite and nice. Is that pretty much everyone's experience?
No joke.
Kim from the Redemption Center actually left me a message on my voicemail at home. How often does someone from Customer Service follow up with you so quickly (I called in yesterday) and without you having to continually call and harass them? I'm very impressed.
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