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Old 08-08-2010, 09:54 PM   #1
StealthyScribe
Feverish
StealthyScribe began at the beginning.
 
Posts: 70
Karma: 42
Join Date: May 2010
Location: Alberta
Device: Black Kobo
Syncing Problems

I've been trying to update my library on my desktop app and sync my Kobo for two days now and I keep getting this error:

"We were not able to sync your account. Please try again at a later time. If this continues please contact customer support."

I've tried again at a later time...I've contacted customer support...they asked me if I've added anything to my computer (which I haven't), and they said as a last resort, uninstall and re-install the desktop app. I did that and I'm still getting the same error.

Has this happened to anyone else? Any suggestions as to how to resolve the issue?
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