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Old 08-08-2010, 05:41 PM   #52
daffynon
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daffynon began at the beginning.
 
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Join Date: Aug 2010
Device: prs 600
reader v3.2 cannot open problems/solution

Quote:
Originally Posted by mikthor View Post
I recently updated reader library to version 3.2 (ReaderLibraryInstaller_3.2.00.05120.exe) and now the program will not open on my pc.

task manager shows reader library launcher.exe and reader library in running processes.

I have uninstalled and reinstalled X 2 and cannot get any help from Sony

Sony support/help was nothing of the kind!

the solution was actually posted by grahamhopper on the "social answers microsoft" website. the following worked for me with no problems; XP machine:

"using windows xp and found that changing C:\Documents and Settings\username\Local Settings\Application Data\Sony Corporation to C:\Documents and Settings\username\Local Settings\Application Data\Sony Corporation old did the trick straight off. Cant see why though."
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