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Excuse me if I'm being a bit thick, but I still don't understand how you can buy a Kindle without an Amazon account that then allows you access to content.
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I guess you could go into Target and pay cash or buy one second hand.
It still doesn't solve the fact that this problem is easily fixed and while it might be discriminatory toward those who don't have credit cards ... there are no laws that I'm aware of that prevent a business from establishing policies which establish methods of payment.
So I'm still of the opinion that lodging a complaint for something that is clearly easily fixed is just a waste of taxpayer dollars and time and it kind of irritates me.