Quote:
Originally Posted by clintbradford
>> ... I just purchased my Kobo on Monday ... and then the price dropped five days later ...
OH! Am I supposed to be irritated, too? I bought my Kobo online as a pre-order sight unseen for US$149.99. Received it on time, BUT IT WENT ON SALE SHORTLY AFTERWARD! I guess I should be yelling and screaming bloody murder! Because people can now purchase it for US$149.99 MINUS a $20 GC MINUS $10 in Borders Rewards points, dropping the "bottom line" to $119.99.
I could have returned my Kobo to Borders within their 60-day return period, and purchased one at the new price!
NO, I am not irritated in the slightest with Borders. Nor will I be if they drop the price of the Kobo for the upcoming holiday season.
It is called "life." Get on with it. The market fluctuates. Use and enjoy your electronics.
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Um ... what an out-of-proportion response this is. I assure you that I'm well aware of what "life" is ... and voicing my displeasure via a respectful email was well within my rights. I didn't "demand" a resolution ... I simply let them know what had happened.
And ... just so you know ... I did get an email back from Chapters/Indigo saying that if I purchased the Kobo online, they would be happy to issue a refund ... but if I purchased it in-store, I should call the store itself. I haven't called them yet ... but may do so tomorrow.
I am very happy with my Kobo ... but I can use any savings I can get ... and if I get a store credit, I'll be very happy. If the store didn't know about the sale ... and they are reluctant to give me a credit, I'm fully prepared to live with it.
[Sorry to burst your sanctimonious bubble.]
Now ... perhaps we can move on?
Mary