Thread: Price drop
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Old 08-07-2010, 06:20 PM   #14
hpjrt
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Posts: 78
Karma: 10862
Join Date: Aug 2010
Device: kobo
Quote:
Originally Posted by clintbradford View Post
>> ... I just purchased my Kobo on Monday ... and then the price dropped five days later ...

OH! Am I supposed to be irritated, too? I bought my Kobo online as a pre-order sight unseen for US$149.99. Received it on time, BUT IT WENT ON SALE SHORTLY AFTERWARD! I guess I should be yelling and screaming bloody murder! Because people can now purchase it for US$149.99 MINUS a $20 GC MINUS $10 in Borders Rewards points, dropping the "bottom line" to $119.99.

I could have returned my Kobo to Borders within their 60-day return period, and purchased one at the new price!

NO, I am not irritated in the slightest with Borders. Nor will I be if they drop the price of the Kobo for the upcoming holiday season.

It is called "life." Get on with it. The market fluctuates. Use and enjoy your electronics.
Um ... what an out-of-proportion response this is. I assure you that I'm well aware of what "life" is ... and voicing my displeasure via a respectful email was well within my rights. I didn't "demand" a resolution ... I simply let them know what had happened.

And ... just so you know ... I did get an email back from Chapters/Indigo saying that if I purchased the Kobo online, they would be happy to issue a refund ... but if I purchased it in-store, I should call the store itself. I haven't called them yet ... but may do so tomorrow.

I am very happy with my Kobo ... but I can use any savings I can get ... and if I get a store credit, I'll be very happy. If the store didn't know about the sale ... and they are reluctant to give me a credit, I'm fully prepared to live with it. [Sorry to burst your sanctimonious bubble.]

Now ... perhaps we can move on?

Mary
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