Thread: Troubleshooting Where to launch a formal complaint against Amazon?
View Single Post
Old 08-07-2010, 03:29 PM   #39
alansplace
Grand Sorcerer
alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.alansplace ought to be getting tired of karma fortunes by now.
 
alansplace's Avatar
 
Posts: 5,895
Karma: 464403178
Join Date: Feb 2010
Location: 33.9388° N, 117.2716° W
Device: Kindles K-2, K-KB, PW 1 & 2, Voyage, Fire 2, 5 & HD 8, Surface 3, iPad
Cool http://www.gutenberg.org/
Quote:
Originally Posted by sally617 View Post
I just bought my kindle amd I am still thrilled about it. However, I just found out that credit card registration or gift card is reguired to download FREE　kindle books. Currently I do not have one and I do not plan to get one either. The only option left to me to to buy gift cards to download those 'FREE' kindle books. In this case, they are not free anymore. I contacted customer service twice and the only response I got is that it is the policy, I have nothing to do but to obey it or to return my kindle. Why do Amazon need my billing adress for free books? Isn't email sufficient? Apparently Apple is satisfied with using email address.

I found the policy of Amazon discriminatory. My benefits of downloading free stuff has been deprived simply because i am not a credit card owner. Indeed I have to pay for these so-called free books. Also, the ads are misleading because I cannot see sign of 'credit card or gift crad required' when Amazon is bragging about their huge collection of free kindle books.

Apart from the FTC Bureau of Concumer Protection, which i googled, anywhere else I can lauch a formal complaint against Amazon?
i'm curious, what method did you use pay for your new kindle?

anyway, you can get almost all of the free ebooks offered by amazon from the same source as amazon gets them:

http://www.gutenberg.org/

just download the .mobi versions and put 'em on your kindle. there are over 33,000 free ebooks on that site.
--
Alan
Last edited by alansplace; 08-07-2010 at 03:32 PM. Reason: omission in original
alansplace is offline