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Good to have your new company, Beverly. Hope the advice has fixed your problem. You have a neat device there.
Have you considered downloading the free and excellent Calibre library software? If a title you buy isn't DRM-locked, it will effectively convert from format for you at the touch of a few keys as well as providing a way to build and organise your ebook library.
It comes highly recommended by many here at MobileRead, and its developer, Kovid Goyal, is an active member of the forums and more than helpful with expert advice on how to get the most out of his software. Very best wishes. Neil
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