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Old 08-06-2010, 05:04 PM   #22
gribbs
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gribbs began at the beginning.
 
Posts: 10
Karma: 10
Join Date: Jun 2010
Device: PRS600
Quote:
Originally Posted by anxi44 View Post
I told them that there had been no damage: It had not fall, nothing had fallen on it, it had always been in its case,...
I told them it was imposible that it had been injured. They looked at it, and decided that I was right

I had to wait a lot, because the screen had to came form the UK, and there was that ugly ash cloud all over Europe,... but now it's repaired, and it works!
You were lucky. I'm in the UK and there was no way that the Sony repair centre (which is only about 20 miles from my house) was going to accept that there hadn't been any physical damage. From the few posts on here from others who have experienced the problem I would say that this looks like a manufacturing problem. I think I need to open this up to other forums to try and find out the extent of the problem. Maybe if I get enough evidence Sony take ownership and sort it out!
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