Quote:
Originally Posted by GeoffC
I would suspect it is more the publishers than the outlets like Fictionwise ...  |
The lack of content from the Big 5, and the books removed from access, are the publishers' fault. Fictionwise's refusal to inform customers of big changes in store content is their fault. They didn't send out a newsletter that said "as of (date), Buywise membership will be discontinued; if you want it, get it now"--nor have they publicly said "because we've lost so much content, we've been refunding Buywise memberships to people who ask for it."
Dropping subscriptions--while still advertising them in their newsletter--is business fraud. Unfortunately, it's not likely anyone has time & resources to press the issue.
They also don't answer questions about copyright. (I asked who owns copyright on a couple of their free public-domain books, which are listed as copyrighted with no name attached. No answer.)
People would be a lot more tolerant of FW's new, leaner selection if they were open & honest with their customers about the changes.