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Perhaps it's a font issue on the Mac? You could turn on debugging output for the conversion and inspect the intermediate HTML files to see if they're stripping the quotation marks or if they're being rendered as a non-standard quote character. If the latter, you could fix them in the HTML (global search & replace) and then reconvert to that. I had a similar issue with "soft hyphen" characters when converting from PDF (on Windows) that I fixed by replacing the soft hyphens with standard - characters in the intermediate HTML.
It helps if you have a text editor that will show you the character codes. I like PSPad on Windows, not sure about Mac.
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