|
Finally received a reply from Borders Customer Support last night. No explanation, just sorry for the delay and a statement that the book should have been in my online library no later than fifteen minutes after purchase ... so now at least we know what their customer service objective is! I was also told to call Customer Support should it happen again ... wish I could.
On the subject of one book, one credit card charge ... guess I was spoiled by eReader.com and Fictionwise. Even before Fictionwise swallowed up eReader both sites allowed multiple books in an order and they still do. Even now Smashwords allows multiple books to an order. Any one have experience ordering multiple books at a single sitting from sites other than eReader, Fictionwise, Amazon, Borders?
|