These guys have too few employees and are putting out too much crap to support properly. NONE of their products have had rave reviews. ALL have had significant issues. The two most promising products include The Book and the GenTouch 78. They should focus ALL their resources on these two products. The hardware is there (albeit cheap) - they just need some proper software engineering to be very viable and successful products. Get the bugs and quirkiness fixed, and they will be extremely successful with just these two items.
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