Thread: My story regarding Kobo customer care
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Old 08-03-2010, 11:57 AM   #8
clintbradford
Older ... slower ...
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Posts: 450
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Join Date: Jun 2010
Location: Jurupa Valley CA US
Device: Kobo, Kindles 2/3/Keyboard/Fire/Fire HD, HDX.
Not calling you a liar. Possibly a poor communicator, but not a liar.

I would not let such a "problem report" go on for two weeks without additional intervention. And I certainly would not NOT re-contact Kobo but post a complaint in a messagegroup like this. I would rather get my problem handled, rather than look for sympathy.

Just my opinions, of course.

Long live Kobo.
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