Thread: Does your Sony fade in direct sunlight?
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Old 08-03-2010, 11:02 AM   #14
vxf
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Join Date: Jun 2010
Location: Norman, OK
Device: Sony PRS 350, 900, 950; Kindles (ALL of them!); Kobo Aura One
Quote:
Originally Posted by maxbookworm View Post
That's all it takes for the fading units. Just a few seconds in the sun.

For those who have fading units within 90 days of purchase -- it is *totally* worth it to call Sony customer support and ask for a replacement unit. I did it, and it was easy, quick (overnight shipping), and the new unit does not fade at all.
I asked for a replacement as well. All it took was a 5 min call. They made no objections and right away agreed on sending me a new unit.

Yet, I was - and still am - away from home. So we settled on me giving them a call when I return to the USA in September. Until then, I will keep using this device. Anyhow, I have no time for the beach, and at least I don't have to worry about scratches, dents or other damage - I am getting a new unit next month...
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