Quote:
Originally Posted by Ivanovich
I submitted a request for help on my issue last week. I was told it would be forwarded to 2nd level support. I heard nothing back so a couple of days ago I checked on the status of the request. The status is that I cannot see the status because my help request ticket number has been deleted.
This is the original e-mail I received when I initiated the help ticket.
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eesh. That is not good.
Ivanovich, please send me an email at shasan at kobobooks dot com. Get you taken care of asap.