Quote:
Originally Posted by eGeezer
As a unit, the Astak is great, and I have had no complaints. I still have no complaints since the mysterious screen damage is not Astak's fault. But lack of response does NOT instill confidence in their support.
I don't know if I'll have wifi once I leave San Jose, so I may not know the outcome here until I get home. So, we'll see.
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SUPPORT was the only differentiating thing ASTAK had to compete with, since they could not participate in the price wars and survive.
RobertB
got it, the the PM has
no clue .
SUPPORT. When the customer needs it. Not when they get around to it.
Damage happens
Breakdowns happen
3 weeks away for a repair (when you are in the same locale) , you might as well buy a Sony or a Kindle
$80 will get you a new screen, so don't bin it (or bin it my way
)