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Old 07-31-2010, 09:52 AM   #49
andrewhulme
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andrewhulme began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jul 2010
Device: Cybook Gen 3
Hi. I've just had the same problem with an epub book bought from Whsmith.
First attempt at reinstalling the Adobe firmware upgrade failed, although I was able to install the Mobi upgrade to get the machine working again, but from here still couldn't delete the offending file which was on the ereader rather than the SD card.
One attempt at reinstalling the Adobe upgrade got me past the loop, to the library page. But I couldn't perform any actions with the bootup page appearing.
How I eventually succeeded in getting past the loop: Installed the epub upgrade while connected to Pc. i.e. first remove battery; connect device to pc; reconnect battery; switch on device; hold down the button to carry out the upgrade.
From here the device connected itself to the computer, where I could open it as a removable storage device and delete the problem file.
Wrote to Bookeen before I'd figured this out, so if they reply I will ask them about the file (which I still can't use on my ereader). At the moment I'm unlikely to pay for another ebook if it's a lottery as to whether it will crash the machine.
Good luck with your problem!
Andrew
Quote:
Originally Posted by kerfy View Post
Hi Everyone
Sorry that my first post is about a problem.
Had my Gen 3 for a couple of years. Updated the firmware to ePub (from Mobi) and all was working well. Have downloaded books in ePub since firmware update with no problems.
Now the device has gone mad. It's stuck in a loop on bootup. It gets past the first screen and then the second screen (the one with the three dots and a small image of the device) simply flashes on and off every few seconds. This happened after I had downloaded eight books from Watrstones and WH Smith using Digital Editions.
The reset button only freezes the screen. On restart is goes into the same loop again.
Have tried disconnecting the battery, charging, connecting to my computer with no success. I can't even turn it off without pulling the battery so it's currently, pathetically flashing itself to death!
Can anyone help? Please.
Thanks
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