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dcalder · 07-30-2010, 01:36 AM

My Pocket Pro from the first batch went back & was replaced in November 2009. Unfortunately, the replacement is now wrinkling very badly and has just started peeling. It was okay for a number of months but sometime within the last few months (I'm not sure exactly when since, ironically enough, it hasn't actually been used much within that time frame) it has deteriorated drastically. I'm left to wonder whether it was the increased time without the case being opened that contributed to the problem or whether higher humidity and warmer temperatures (mid 80s to low 90s on the Fahrenheit scale) might also be a factor.

I'm currently debating whether it's worth going through the RMA process again, especially since I'm in Canada and unless the repair techs mark the customs papers as the device having a value under $20 and/or as a replacement under warranty, I'm going to end up getting dinged for the HST on its return, as well as paying the shipping to the US. If I could be sure that skins would be available soon, I probably wouldn't RMA it but, without that guarantee, I have to admit that its current appearance really isn't going to convince anyone that an Astak device is the one to choose...

07-30-2010, 01:36 AM	#89
dcalder Zealot Posts: 127 Karma: 9856 Join Date: Dec 2007 Location: Ontario, Canada Device: Sony PRS-300/Kindle Keyboard/iPad Mini	Nov. Replacement wrinkled & starting to peel... My Pocket Pro from the first batch went back & was replaced in November 2009. Unfortunately, the replacement is now wrinkling very badly and has just started peeling. It was okay for a number of months but sometime within the last few months (I'm not sure exactly when since, ironically enough, it hasn't actually been used much within that time frame) it has deteriorated drastically. I'm left to wonder whether it was the increased time without the case being opened that contributed to the problem or whether higher humidity and warmer temperatures (mid 80s to low 90s on the Fahrenheit scale) might also be a factor. I'm currently debating whether it's worth going through the RMA process again, especially since I'm in Canada and unless the repair techs mark the customs papers as the device having a value under $20 and/or as a replacement under warranty, I'm going to end up getting dinged for the HST on its return, as well as paying the shipping to the US. If I could be sure that skins would be available soon, I probably wouldn't RMA it but, without that guarantee, I have to admit that its current appearance really isn't going to convince anyone that an Astak device is the one to choose...