Quote:
Originally Posted by zetareticuli
I agree there are arguments for and against the firmware being available for the older devices. From a pure customer service and loyalty standpoint, choosing to upgrade these devices would make Amazon look great in the eyes of many people.
|
On the flip side, if they don't update the K2, they're going to magically convert all their new customers from the price cut into angry mobs swearing off the Kindle because they've been ditched barely a month after they bought in.