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Are your books sorted on some other field, if not on author?
You can easily change what to sort on by just clicking on the field heading you wish to sort on. Click again to reverse sort.
If you do this on "Author(s)", does the order of the books change?
I usually sort on last name. So if the author is Jane Austen, I sort using "Austen, Jane".
One quick way to ensure that all entries for the same author are sorted identically is to mark them all and then right click on them and select "Edit Metadata in Bulk". Set the author name and select Automatically select author sort. (This will make the books sort on the last name of the author.) Don't change anything else and click OK. After that all the books for that author should appear together, if you sort on author. You may have to refresh by cklicking on the Author(s) heading.
This is what I (and I assume most others here) always do to books I add to my library. It works perfectly.
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