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I wasn't too pleased, which is why I reported here; but shit happens, especially in new technology companies that experience unexpected growth. (For instance.)
I'd like to thank Mr Loucher for his kind offer. Reimbursing the postage is nice, but a functioning reader will do for me. I really like the PB and would like to have a working copy if it. Besides, the mail carrier would probably reimburse me if they find they're at fault. I've resent the package & lodge a query/complaint with the mail carrier; I think it's the sender that has to lodge the complaint, at least that's what they said once when I wanted to complain about not having *received* a package.
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