MobileRead Forums - View Single Post - PRS-505 Does a broken e ink screen effect the device turning on?

cayle · 07-27-2010, 03:55 PM

I have had my Sony PRS-505 since March 2009 and I love it. So does my mom. Unfortunately, she accidentally dropped the unit face down on our bathroom's tile floor. I have dropped the unit before and it has survived, but this time the case was open and it didn't come out unscathed.

The e ink screen is broken. The left hand side of the screen shows the the exact thing that was on it when it was dropped. The right hand side of the screen is a mess. Horizontal lines, vertical lines, and even a line that waves from the top to the bottom of the screen, almost like a water stain invading from the right.

I know that the e ink screen is shot. Multiple soft and hard resets as well as full charging fail to revive the screen. Called Sony support to get quote on how much it would cost. After about 15 minutes on the phone to India, the nice man on the phone told me it would cost $90 to fix and they would even send me a refurbished one to read on while mine was being fixed. Great.

But I have one more concern that I wonder if anyone can help me with. Does the e ink screen being broken mean that the unit won't turn on? Because my reader will not turn on and the little light stays yellow (even after soft and hard resetting). When I reset the device will charge with the red light, but freezes on turn on.

My question here is, would it even be worth sending the unit in to get its screen repaired if the device won't turn on? Or, is this normal behavior that will be fixed when they replace the screen?

07-27-2010, 03:55 PM	#1
cayle Member Posts: 10 Karma: 124 Join Date: Jul 2010 Location: Minnesota, USA Device: Sony PRS-505 and T1, Pocketbook IQ	Does a broken e ink screen effect the device turning on? I have had my Sony PRS-505 since March 2009 and I love it. So does my mom. Unfortunately, she accidentally dropped the unit face down on our bathroom's tile floor. I have dropped the unit before and it has survived, but this time the case was open and it didn't come out unscathed. The e ink screen is broken. The left hand side of the screen shows the the exact thing that was on it when it was dropped. The right hand side of the screen is a mess. Horizontal lines, vertical lines, and even a line that waves from the top to the bottom of the screen, almost like a water stain invading from the right. I know that the e ink screen is shot. Multiple soft and hard resets as well as full charging fail to revive the screen. Called Sony support to get quote on how much it would cost. After about 15 minutes on the phone to India, the nice man on the phone told me it would cost $90 to fix and they would even send me a refurbished one to read on while mine was being fixed. Great. But I have one more concern that I wonder if anyone can help me with. Does the e ink screen being broken mean that the unit won't turn on? Because my reader will not turn on and the little light stays yellow (even after soft and hard resetting). When I reset the device will charge with the red light, but freezes on turn on. My question here is, would it even be worth sending the unit in to get its screen repaired if the device won't turn on? Or, is this normal behavior that will be fixed when they replace the screen?