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or shipped the sample out with it in the first place, NAEB wouldn't be forced to decide whether to review what they've finally gotten
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well i think naeb cant distance themselves from the unproffessionalism that easy. its all about how you think about treating your customer as said above here. obviously naeb wanted to put out a sales letter instead of a review. thats not what people expect as said before. people expect the truth and nothing more. naeb could have written about that a long time ago to stand behind their own effort. if they did. but its better to realize a bit late it works this way than not to realize it at all. looking forward to the review but would appreciate you 'stick your hand in your own buzem' as well as a local saying goes. not just for speaking frustrations, but also for being a part of their existence. and for your customers it would be best as well by the way if you display some form of affection and/or care for your supplier regardless how low your expectations are.