Whoohoo, my ePub links finally appeared and I now, just over 2 weeks, have a copy of the "instant" eBooks.
Will I purchase an eBook from Borders Australia again? No, not unless I can't find the book anywhere else or the price is significantly less - unlikely.
This experience has, unfortunately, put me off Kobo as a whole - seeing first hand how disorganised that they are and just how poorly their systems seem to be, I doubt I will purchase another Kobo. I like the Kobo reader, I like the fact that it is a relatively open device. I had planed to purchase another one for myself and my wife and purchase a few others for family members at birthdays/Christmas. I won't be now.
The eReader field is growing rapidly and the Kobo had the right price point for a little while, but things have changed, prices have come down, the Kobo experience has not been smooth. I'll be looking elsewhere first - will I come back to Kobo - maybe, when they get sorted.
Time to go and