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Good to see you are still at the forum Sameer. I have emailed my problems to support monday, but as of yet have not provided any support. (Status has been: This request is currently being processed by our staff for 3 days)
The problem has evolved a bit, so I will describe it in full. After update:
-No books found (the prealoaded ones were the only books on the device)
-When plugged in, device only states that it is charging, computer does not find the device.
-Device enters sleep mode, but does not turns off, upon trying it hangs.
-Reset does not work when not plugged in, when plugged in it does respond.
-Restoring everything to factory settings did not do anything
Then I tried to upgrade again:
-After trying your forced re upgrade (using DPAD + RESET + MENU, only works when plugged in btw) the first 2 times got the message that the device was disconnected at step 6 (while it was not).
-Kept trying and succeeded in re updating, however the problems persist.
As asked by customer support: Xp sp3, no firewall/anti virus/sd card. Nothing on the device.
Do you have any idea what I can do?
Thanks in advance,
Tomek Weggemans (from the Netherlands)
ps my email is tomekweggemans at hotmail
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