Mine's showing three bars connected. I will connect to the wall charger to see if that helps.
Last week I had a weird thing where the reader told me that there was 'no battery'. I turned the reader right off (fully off) and then restarted it. That put it to rights, but I was told by a tech support person "If you charge the reader for several hours and dont
unplug it right after it gets full the battery then starts to drain and
then gets charged again and goes into this loop".
How do I know when it's fully charged? Do I have to sit and watch it?
Anyway, that apparently causes problems with the reader not responding, which is not the case here. It is responding fine, just the connection is not happening.
I will try to recharge via the wall.
I am also going to try removing the SD card, to see if that makes a difference.
Thanks.
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