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It is not the USB connector, as I tried it in different ports as well as a different computer and nothing recognizes it.
We used some contact cleaner on the reader connection. No change.
It is not charging when connected. It does charge fine using the power cable I bought (in a socket in the wall, not in the computer).
This is not looking good.
The shame is that I can't get hold of support today. The Live Chat (speak to someone "now" was waiting for an hour with no one answering.
Of course I have just finished my book I was reading and have no new one loaded. Was about to get one from the library...
Thanks for the suggestions. Much appreciated.
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