
I am suddenly having a problem with my PRS-600. When I plug in the USB connecting cable, the reader shows it is USB connected, however neither the computer nor the Reader software recognises the device as being connected. I have an SD card in it (have had for some months now) and usually when the book is plugged in I get a window opening for a folder (the SD card) as well as the device. Now, I get nothing.
However the book shows, as I said, USB connected. When I disconnect (no way to safely disconnect as it is not recognsied by the the computer) then it starts again as normal. I can read the books on it, but obviously cannot add new books nor do anything else with the software.
I have tried two different cables in case there was a problem with the cable but that didn't fix it.
Does anyone know how to fix this?
Thanks in advance.