Quote:
Originally Posted by GeoffC
a question you'll have to pass onto the store .... although they may say you've downloaded it once and they have a 'rider' in their T&C that states that there is no guarantee they will retain the books in bookshelf (though all mine remain their - even those I can no longer access).
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This is precisely what they are saying- see my previous post- and will not give refunds. This is bogus, because if you read on an Ipad or Ipod, you need to use their omnline bookshelf- no way to copy a book from your hard drive over to these devices.
I think we need a petition about this- let them know all of the pissed off ebook readers on this site, and how we will be hitting them in the pocketbook if they do not fix this nonsense. Their customer services are certainly not what they were when the company was Peanut Press.