I was just looking at the Whitcoulls troubleshooting site:
http://www.whitcoulls.co.nz/ebooks-troubleshooting
and it mentions the 1.4 firmware upgrade!
http://download.kobobooks.com/deskto.../KoboSetup.exe
http://download.kobobooks.com/deskto.../KoboSetup.dmg
I already updated my Kobo to 1.4 the other week using the US software, but just discovered I could no longer sync using the Whitcoulls app as the desktop software was out of date.
Thankfully - this new software fixes that. I'd love to know why no one from Whitcoulls emailed owners about the updates, or even why the EAP process never mentioned it!