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Ho Hum, the saga continues. This morning I received notification that a request had been logged in the Kobo Canada helpdesk system! So I logged in registering with a new password. I must say I've never experienced such a mess - purchase an item online through an Australian shop and end up dealing directly with a foreign company. Why was it that I chose the Australian shop in the first place???
So Kobo Canada are now asking me all the things that I've spelled out to Borders Australia 3 times already! Order number, books ordered etc. The best one being this one - "What software did you use to download your eBooks?" - absolute classic, since the problem is that I can't even see the damn eBooks!!!
Now that I've supplied the details I have no doubt I'll have to wait until after the weekend before it's even looked at! That will be 9 days after placing the order for an instant access eBook.....
I wonder if I'll have these eBooks by next weekend...
Quite a ridiculous situation.
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