So Steve has said:
1. That Apple iPhone users don't know how to hold the phone correctly while, apparently, users of other phones do know how to hold their phones.
2. iPhone users don't even know enough to complain as only 1/2 of 1% did so.
3. Apple placed the antenna on the rim of the case for better performance and is issuing a free case to enclose the antenna for better performance.
4. Apple has 18 PhD engineers that didn't catch this problem so there is really no problem.
5. But Apple is working to improve its antennas so they don't have this problem
6. Apple customers love Apple.
7. Apple loves its customers.
I think that sums it up.
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