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Old 07-16-2010, 01:13 PM   #29
dixieknits
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Posts: 283
Karma: 1011418
Join Date: Jun 2010
Device: Kindle 3, Nook Color
My thanks is for JB's support and customer team. They emailed me everything to try and restore my failed (7 month old) JB (unable to be read as a USB device). When all failed, they promply offered a replacement and did in fact replace it immediately.
THANKYOU FOR YOUR SUPPORT and INTEGRITY.
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