Well it's now 6 days since I logged the issue with Borders Australia outlined in the original post. I've had absolutely no response...
It appears the original message indicating that the problem with the eLibrary had been fixed, has quietly disappeared and has been replaced with the following:
Quote:
|
Originally Posted by Borders Contact us
eLibrary Purchase Issue - 11 July 2010
We are aware of an issue with the eLibrary where purchased books are showing up but now download links are displaying. We are working to correct this at present. A notification will be provided once this is fixed. Please accept our apologies for the inconvenience caused.
|
I wish I had that problem but neither of my books have shown up yet!
What a complete farce - I hope KOBO read this, they really need to be doing something about it - it reflects very poorly on their device. As was stated earlier - 'you don't get a second chance to make a first impression'.