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I didn't have a problem with the 2.11 update, but I did have a problem downloading the shell access package. I pressed the "Connect" button and the iLiad said that it couldn't connect to the network (highly unlikely to be true, since it's plugged into the same router as my PC which was happily downloading from the Internet at the time). I switched the iLiad off, but when I switched it on again I only got half the usual startup picture, with shifting bands of random "noise" down the right hand side of the screen. I switched off again, pressed the reset button and it started up normally. Plugged the hub back in and it successfully connected to the iDS and downloaded the shell access package.
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