Thread: Kobo1.4 firmware upgrade failure
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Old 07-13-2010, 08:46 PM   #10
SameerH
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Posts: 487
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Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by Marcels View Post
I'm having a really hassle with this upgrade.

I installed the upgrade using my Windows 7 laptop. The process went fine but when it completed the Kobo sat with a 'updating the software on your eReader, one moment please' screen. I left this for around 2 hours with no change.

In the end I reset the Kobo with a paper clip, I then got a loading screen with the progress squares in the bottom right corner, once 7 squares appear the Kobo freezes. Tried reseting a few times but no luck.

I reinstall the firmware again using a Vista PC. The process completed and the Kobo desktop software says the update was a success, please unplug your eReader. I did this but the Kobo is sitting again with the updating software message.

Does any one have any ideas on what's going on, how long is 'one moment'?
Hi marcel,

Can you retry the upgrade (use CTRL + SHIFT + U to force the upgrade in the library view of the desktop application), but this time keep it plugged in when it tells you to unplug the reader.
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