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I think the iPhone 4 is one of the best phones on the market. And the antenna design is great, with one small caveat. Don't put your hand on it.
If they do the right thing and supply users with the protection band that corrects the problem, for free, instead of $30 us, then I think they have made another customer. If they continue to blame the problem on me, or ATT, or a software problem, they've lost me forever. Ignoring everything else, I am a customer, do right by me and you'll be ok.
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