Quote:
Originally Posted by cfrizz
Very true, I think probably all major corporations are now using us as ginea pigs when it comes to testing software. It's cheaper to test the software out on us & fix any bugs that come up after the fact rather then have to pay employees salaries/benefits to test & fix buggy software so that they can release it the right way the first time around.
This is precisely why I am NOT an early adopter of new technology or software.
I'm not paying big bucks for a halfassed working product then spend months waiting for them to put out a patch for it.
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I'm pretty tolerant about giving businesses time to work out problems, but I think this Borders debut is ridiculously bad, even in the age of limited testing.
There's a point when trying to save money or rush out a product or service is self-defeating; you can cost yourself sales longer term. Seems to me that Borders has done that. Some businesses can get away with more bugs, because of unique products, lead time, etc. Borders doesn't have such a luxury. It's not only late to market with identical products that others are selling for similar prices, its software is a mess.