I love my reader - got it in April and have purchased over 30 books so far.
That said, last night the touch screen stopped working
I emailed Sony (still waiting for reply) and today was able to connect to live chat. Today my reader won't even come on properly and when it does, it's very sluggish and still problems with touch screen. I was able to bring up my last book but then it started turning the pages by itself! The live chat analyst told me to charge it and then do a hard re-set to force it to re-format. I have tried this but now it won't come on to re-format. Please - anyone have any suggestions? I have the plug adaptor and will charge it longer but I know it's really not low in power.
Right now i'm downloading my library unto my husband's Kobo but I really do want my Sony back!
Thanks,
Marion