Thread: Ez-Reader doesnīt recognize SD cards
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Old 07-10-2010, 10:50 AM   #2
DaleDe
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Posts: 11,470
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Join Date: Aug 2007
Location: Grass Valley, CA
Device: EB 1150, EZ Reader, Literati, iPad 2 & Air 2, iPhone 7
Quote:
Originally Posted by sedadi View Post
I just purchased an Ez-Reader, and everything seemed to be fine until I tried to connect the external memory. The device doesnīt recognize any type of card. I tried 1 and 2 GB cards, formatted at Fat 16 or Fat 32. I also tried Panasonicīs application SD Formatter, but the result has been the same. The unit doesnīt see the contents of the card.

If I connect the unit to the computer via the USB cable in order to see the contents of the card, the unit resets. I also noticed that the file transfer rate from the computer to the internal memory is extremely slow.
I havenīt been able to update the firmware. The unit crashes everytime I tried (both leds solid), and the only option left is to press the reset button in the back.

I have searched Internet forums, but I didnīt find an answer to this problem. Did you experience anything like this? I am almost sure thereīs an issue with the SD slot, since the cards my reader doesnīt recognize work well in other.

Thanks!
You need to contact support. It may be bad hardware. They can help you determine that and authorize a replacement.

Dale
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