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The SD card was finally delivered today and apart from a complicated guess at what would make me launch the upgrade (Rebooting by plugging in USB eventually worked) everything seems to be working well.
I could attempt an SD card dump if Kobo is fine with that. I won't offer it, however, if that is against their wishes. It does seem to work a little better than the firmware update through software. At least I didn't brick my unit this way!
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