Quote:
Originally Posted by SensualPoet
Just for my interest, were the original PDF files you paid for DRM? Did you have a back-up of those? Why were you not able to read the files any longer?
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Yes the where Adobe DRM PDF books, I purchased them from FW before ePUB came out. The book was titled "Seven Indicators that Move the Market", it's a book I've read and continue to re-read as well as reference.
When ePUB came out and Adobe announced DRM support for ePUB. I downloaded, installed and registered Adobe DE for their ePUB books. What was never mentioned during the process was that my old DRM PDF would no longer work with the new DRM.
Adobe Tech support told me I had to re-download my PDF with the new DRM scheme. Fair enough, when I went to FW to download my PDF book, it was out of production and I could not download the book. Even after explaining my situation to FW they where not able to help. When I asked for a refund they declined my request because I already downloaded the book in the past. There was another PDF book that was effected but I didn't so much care for that book.
You would think since that is a corner case incident this would only happen once. Not so.
When that whole Overdrive incident happened, where Overdrive was going to quit stocking MOBI DRM books, FW advised it's members to re-download their books or else you would lose that book.
Well I went to download my book, this one was called "Day trading Options" and two other similar books, I found out that book was also discontinued. Since the original book was tied to a device I no longer had I could not re-download the book with the new device PID. Also I had computer problems a few moths prior to the incident and re-installed my OS. So the original PID assigned to my computer was also not working. Again FW response was the same.
Of course the DeMark book is back, but in PDF. I'm sure FW will not do the noble deed here and give me access to the book.
These books are slightly more expensive than a hardback best seller averaging around $35-$45. Having to re-purchase them is not fun, but the worst part is just not having access to them period!
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