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To: paul@durrant.co.uk
Date: Wed, 2 Mar 2011 10:00:26 -0600 (CST)
Subject: CyberRead Closing 24 Hours to Access Account!!!
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From: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
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<tbody>
<tr>
<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL=
~Jvsq~9n~uihVCjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
67" src=3D"http://cyberread.com/Email/Images/cyberread-logo.gif" width=3D=
"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~=
uihVCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~=
uihVCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~uihVCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
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<td style=3D"HEIGHT: 324px" width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">As many of you have heard CyberRead.com is shutting dow=
n.</span></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">With the closing you will no longer be able to access y=
our CyberRead account. If you have made a recent purchase or need to down=
load your books please take IMMEDIATE action.</span></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">We will be shutting down the site in the next 24 hours =
and you will no longer have access to your account.</span></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Click&#160;<a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8S=
JzvOGvYe~yL~Jvsq~9n~uihVCjr~&2=3D264">here</a> for more information how t=
o back up your purchases.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We would like =
to thank all of our loyal customers for all your support through out the =
years of service.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Regards,</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~uihVCjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvO=
GvYe~yL~Jvsq~9n~uihVCjr~&2=3D251"><img align=3D"right" alt=3D"CyberRead" =
border=3D"0" height=3D"220" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/CyberRead.jpg" style=3D"Z-INDEX: 0" width=3D"33=
0" /></a></td>
</tr>
</tbody>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
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<tbody>
<tr>
<td style=3D"HEIGHT: 17px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~y=
L~Jvsq~9n~uihVCjr~&2=3D253"></a></p>
<p></p>
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<td valign=3D"top" width=3D"169">
<p><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wovDv8SJzvOGvYe~y=
L~Jvsq~9n~uihVCjr~&2=3D233"></a></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p>&#160;</p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p>&#160;</p>
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<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 173px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
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<td height=3D"30" colspan=3D"7"></td>
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
om/rd?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~uihVCjr~&2=3D172">support</a>.&=
#160;Someone will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br />
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your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/ma/unsub.php?1=3DAvUG~wovDv8SJzvOGvYe~yL~Jvsq~9n~uihVCjr~&2=3D100025&3=
=3D1">here</a></font></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
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nt></td>
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<tr>
<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC&#160;&#160;&#160;&#160;&#160;&#160;Two Park Plaza, Suite 20=
0&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;Irvine=
, CA 92614</font></td>
</tr>
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<td style=3D"HEIGHT: 23px" height=3D"10" valign=3D"bottom" width=3D"798">=
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</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
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From cyberread_ma@rnmk.com Mon Feb 28 13:00:48 2011
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To: paul@durrant.co.uk
Date: Mon, 28 Feb 2011 07:00:25 -0600 (CST)
Subject: CyberRead Closing!!
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL=
~Jvsq~9n~uihpCjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
67" src=3D"http://cyberread.com/Email/Images/cyberread-logo.gif" width=3D=
"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~=
uihpCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~=
uihpCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"HEIGHT: 324px" width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">Unfortunately due to all the unprecedented changes in t=
he ebook industry, we must shut down CyberRead.com.</span></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">We ask that you take action IMMEDIATELY after receving =
this email to make sure all your books are downloaded/backed up.</span></=
p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Click&#160;<a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~woxDv8S=
KTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=3D264">here</a> for more information how t=
o back up your purchases.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We would like =
to call out our development partner, Kay-Com.net, who worked with us over=
 the past&#160;few years to build a&#160;solid storefront. If you are eve=
r needing a new website or software&#160;application built, we would reco=
mmend you reach out to them.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Our team has h=
igh hopes for this business and have worked crazy hours over the past yea=
rs in an attempt to succeed an be custoemr friendly. However, the publish=
ing industry seems to be&#160;making many of the same mistakes&#160;as th=
e music industry and are allowing big companies to dominate the industry.=
</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">In the&#160;en=
d, the losses were pilling up and it was not possible to sustain.&#160;</=
p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Regards,</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~woxDv8SKTvO=
GvYe~yL~Jvsq~9n~uihpCjr~&2=3D251"><img align=3D"right" alt=3D"CyberRead" =
border=3D"0" height=3D"220" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/CyberRead.jpg" style=3D"Z-INDEX: 0" width=3D"33=
0" /></a></td>
</tr>
</tbody>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
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</td>
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<tr>
<td style=3D"HEIGHT: 19px" height=3D"10" valign=3D"bottom" width=3D"798">=
</td>
</tr>
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<p>&#160;</p>
</td>
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<td valign=3D"top" width=3D"169"><a href=3D"http://cyberread.custhelp.com=
/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=3D233"></a></td>
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<p></p>
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
om/rd?1=3DAvUG~woxDv8SKTvOGvYe~yL~Jvsq~9n~uihpCjr~&2=3D172">support</a>.&=
#160;Someone will respond within 24 hours.</font></td>
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<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
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To: paul@durrant.co.uk
Date: Wed, 9 Feb 2011 21:39:43 -0600 (CST)
Subject: Backing up your eBook now mean less headaches later!!!
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From: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>
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&#160;
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gn=3D"center">
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<td bgcolor=3D"#2C537A" height=3D"2" width=3D"800"></td>
</tr>
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</tr>
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&#160;
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"1" width=3D"798" bgc=
olor=3D"#4778A7" align=3D"center">
<tbody>
<tr>
<td>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL=
~Jvsq~9n~uihtCjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
67" src=3D"http://cyberread.com/Email/Images/cyberread-logo.gif" width=3D=
"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~=
uihtCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~=
uihtCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"HEIGHT: 324px" width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><span style=3D=
"FONT-SIZE: 12pt">We continue to see changes in the ebook industry being =
pushed by the major publishers.&#160;&#160;These licensing and technology=
 changes continue to create risks for the entire supply chain; including =
CyberRead and you, the customers.</span><br />
<br />
<span style=3D"FONT-SIZE: 12pt">So this means we are advising you to back=
 up your ebooks within the next 7 days</span>.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Click&#160;<a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8S=
KzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D264">here</a> for more information how t=
o back up your purchases.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Just be sure t=
o back them up!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvO=
GvYe~yL~Jvsq~9n~uihtCjr~&2=3D251"><img align=3D"right" alt=3D"CyberRead" =
border=3D"0" height=3D"220" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/CyberRead.jpg" style=3D"Z-INDEX: 0" width=3D"33=
0" /></a></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~=
yL~Jvsq~9n~uihtCjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D253"><im=
g alt=3D"Career Renegade" border=3D"0" height=3D"104" src=3D"http://cyber=
read.com/Email/Images/career.jpg" style=3D"WIDTH: 72px; HEIGHT: 106px" wi=
dth=3D"70" /></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~J=
vsq~9n~uihtCjr~&2=3D253"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr=
~&2=3D257"><img alt=3D"Mount Pleasant" border=3D"0" height=3D"104" src=3D=
"http://www.cyberread.com/Email/Images/mountpleasant.jpg" width=3D"67" />=
</a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~J=
vsq~9n~uihtCjr~&2=3D233"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr=
~&2=3D259"><img alt=3D"The Girl That Played With Fire" border=3D"0" heigh=
t=3D"104" src=3D"http://www.cyberread.com/Email/Images/girlplayedwithfire=
=2Ejpg" width=3D"68" /></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozD=
v8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D221"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr=
~&2=3D261"><img alt=3D"A Perfect Evil" border=3D"0" height=3D"104" src=3D=
"http://cyberread.com/Email/Images/aperfectevil.jpg" width=3D"72" /></a><=
/font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wozD=
v8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D223"></a></td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
om/rd?1=3DAvUG~wozDv8SKzvOGvYe~yL~Jvsq~9n~uihtCjr~&2=3D172">support</a>.&=
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  Order Number:  36701
  Purchase Date: 12/01/10


  Book Title                                Author                          Format             Price
  ----------------------------------------  ------------------------------  -----------------  -------- 
  Ravished: Science Fiction and Fantasy...  Bradley, Tabitha                Adobe PDF          4.00    

  ----------------------------------------  ------------------------------  -----------------  --------

  Subtotal:   4.00
  Discount:   0.00

  Total Paid: 4.00
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<p><strong>Dear Paul Durrant,</strong></p>

<p>Thanks for your recent purchase.</p>

  <table width=3D"95%" cellpadding=3D"7" cellspacing=3D"0" bgcolor=3D"#D9E7=
F2">
   =20
      <tr>
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        <a href=3D"http://www.cyberread.com/Ravished-Science-Fiction-and-Fa=
ntasy-Erotica/Bradley-Tabitha/id4606/pdf" style=3D"text-decoration:none"><f=
ont color=3D"#336ea0">Ravished: Science Fiction and Fantasy Erotica</font><=
/a><br />
        by =20
          <a href=3D"http://www.cyberread.com/Bradley-Tabitha-author/ebook/=
search/2469/" style=3D"text-decoration:none"><font color=3D"#336ea0">Bradle=
y, Tabitha</font></a>         =20
      </td>
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        <strong>Format:</strong> Adobe PDF<br />
        <strong>Price:</strong> 4.00
      </td>
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   =20
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       <td width=3D"35%" height=3D"120" valign=3D"middle" bgcolor=3D"#fffff=
f">
         <strong>Subtotal:</strong> 4.00<br />
         <strong>Discount:</strong> 0.00<br />
         <strong>Total:</strong> 4.00<br />
         <br />
         <strong>Receipt Date:</strong> 12/01/10
=09   </td>
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 =20
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL=
~Jvsq~9n~uihhCjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
67" src=3D"http://cyberread.com/Email/Images/cyberread-logo.gif" width=3D=
"230" /></a></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~=
uihhCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~=
uihhCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We are seeing =
unprecendented, unilateral actions changes&#160;in the ebook&#160;industr=
y being pushed by the major publishers.&#160; These&#160;licensing and te=
chnology changes are creating risks for the entire supply chain; includin=
g you the customers.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">So this means =
we are advising you to please take this week and back up your ebooks if y=
ou have not already done so.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Click&#160;<a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8S=
LTvOGvYe~yL~Jvsq~9n~uihhCjr~&2=3D264">here</a> for more information how t=
o backup your purchases.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Just be sure t=
o back them up!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvO=
GvYe~yL~Jvsq~9n~uihhCjr~&2=3D251"><img align=3D"right" alt=3D"CyberRead" =
border=3D"0" height=3D"220" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/CyberRead.jpg" style=3D"Z-INDEX: 0" width=3D"33=
0" /></a></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
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<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~=
yL~Jvsq~9n~uihhCjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr~&2=3D253"><im=
g alt=3D"Career Renegade" border=3D"0" height=3D"104" src=3D"http://cyber=
read.com/Email/Images/career.jpg" style=3D"WIDTH: 72px; HEIGHT: 106px" wi=
dth=3D"70" /></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~J=
vsq~9n~uihhCjr~&2=3D253"></a></td>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr=
~&2=3D257"><img alt=3D"Mount Pleasant" border=3D"0" height=3D"104" src=3D=
"http://www.cyberread.com/Email/Images/mountpleasant.jpg" width=3D"67" />=
</a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~J=
vsq~9n~uihhCjr~&2=3D233"></a></td>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr=
~&2=3D259"><img alt=3D"The Girl That Played With Fire" border=3D"0" heigh=
t=3D"104" src=3D"http://www.cyberread.com/Email/Images/girlplayedwithfire=
=2Ejpg" width=3D"68" /></a></font></p>
<hr />
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p://cyberread.custhelp.com/rd?1=3DAvUG~wo1Dv8SLTvOGvYe~yL~Jvsq~9n~uihhCjr=
~&2=3D261"><img alt=3D"A Perfect Evil" border=3D"0" height=3D"104" src=3D=
"http://cyberread.com/Email/Images/aperfectevil.jpg" width=3D"72" /></a><=
/font></p>
<hr />
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To: paul@durrant.co.uk
Date: Mon, 13 Sep 2010 18:30:12 -0500 (CDT)
Subject: Good Reads Discount!!!
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<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL=
~Jvsq~9n~uihlCjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
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=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL~Jvsq~9n~=
uihlCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL~Jvsq~9n~=
uihlCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL~Jvsq~9n~uihlCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We have&#160;g=
reat news! We now have reviews from&#160;<a href=3D"http://cyberread.cust=
help.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL~Jvsq~9n~uihlCjr~&2=3D263">Goodrea=
ds</a> incorporated into our site!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">This means we =
have reviews and rating for almost every single ebook we are selling. Thi=
s should help you make an informed decision.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We want to cel=
ebrate this event with you by offering a discount this week 9/13/10 to 9/=
19/10, for 20% off any title in our store.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The discount c=
ode is: GOODRD</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Enjoy!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvOGvYe~yL~Jvsq~9n~uihlCjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo3Dv8SLzvO=
GvYe~yL~Jvsq~9n~uihlCjr~&2=3D251"><img align=3D"right" alt=3D"CyberRead" =
border=3D"0" height=3D"220" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/Reviews.jpg" style=3D"Z-INDEX: 0" width=3D"330"=
 /></a></td>
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To: paul@durrant.co.uk
Date: Wed, 11 Aug 2010 10:52:38 -0500 (CDT)
Subject: 50% of the Alchemist!!!
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LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Well I just fi=
nished&#160;<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo5Dv8SM=
TvOGvYe~yL~Jvsq~9n~uih5Cjr~&2=3D262">The Alchemist</a> ebook.&#160;&#160;=
No=85not the world famous title by Paulo Coelho.<br />
<br />
This one is by Donna Boyd and I thought it was a good read.&#160;&#160;If=
 you have interest in any sort of historical fantasy titles, then you wou=
ld probably enjoy this one.<br />
<br />
The ebook =93grabs=94 you right from the start as you learn about the =93=
House of Ra=94 an ancient place where magicians dwelled and taught the yo=
ung =93Practitioners=94 how to properly study magic.<br />
<br />
It=92s an easy and quick read with a lot of twists and turns.&#160;&#160;=
Some of them predictable=85some of them slightly less predictable.<br />
<br />
Anyways, check it out.&#160;&#160;Below is a code for 50% off the title.<=
br />
<br />
The code is:&#160;&#160;ALCHEMY</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">&#160;</p>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
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<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
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<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
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To: paul@durrant.co.uk
Date: Fri, 16 Jul 2010 14:28:03 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_We've_been_quiet_for_a_reason...?=
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From: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>
                                                                    =20
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" ali=
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</tr>
</tbody>
</table>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~J=
vsq~9n~uih9Cjr~&2=3D251">CyberRead</a>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"1" width=3D"798" bgc=
olor=3D"#4778A7" align=3D"center">
<tbody>
<tr>
<td>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td style=3D"HEIGHT: 68px" bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542=
"><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL=
~Jvsq~9n~uih9Cjr~&2=3D157"><img alt=3D"cyberread" border=3D"0" height=3D"=
67" src=3D"http://cyberread.com/Email/Images/cyberread-logo.gif" width=3D=
"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~=
uih9Cjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~=
uih9Cjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D"HEIGHT: 324px" width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul,</span></font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Unless you fol=
low the ebook industry closely, you probably don't know that as of April =
2010,&#160;the industry&#160;suddenly had a massive shift in how ebooks a=
re distributed&#160;and sold.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Five of the ma=
jor publishers have decided to roll out the "agency" model.&#160; It is a=
 major shift for any existing ebooks retailer and affects everything from=
 pricing to loyalty plans to sales taxes.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">In addition, t=
he publishers have been slow to work with companies not named after a fru=
it or rain forest.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">We were given =
little warning on this and thus had a lot of our ebooks removed from our =
site on April 1st.&#160; It also affects how we price ebooks, loyalty pro=
grams etc.&#160;</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">So we've been =
thinking about how to handle the situation and talking with some of our c=
ompetitors who are in the same boat&#160;to&#160;work through these chang=
es.</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">In the interim=
, I want to thank you for your patience and give you a discount code that=
 will be good through the weekend:</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><font style=3D=
"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Use the following code&#1=
60;by July 18&#160;for 20% off any ebook in our store.</font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The code is: P=
ATIENC</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Enjoy!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D=
160"></a><a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvO=
GvYe~yL~Jvsq~9n~uih9Cjr~&2=3D260"><img align=3D"right" alt=3D"The Help" b=
order=3D"0" height=3D"300" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.cy=
berread.com/Email/Images/thehelp.jpg" style=3D"Z-INDEX: 0" width=3D"200" =
/></a></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~=
yL~Jvsq~9n~uih9Cjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D253"><im=
g alt=3D"Career Renegade" border=3D"0" height=3D"104" src=3D"http://cyber=
read.com/Email/Images/career.jpg" style=3D"WIDTH: 72px; HEIGHT: 106px" wi=
dth=3D"70" /></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~J=
vsq~9n~uih9Cjr~&2=3D253"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr=
~&2=3D257"><img alt=3D"Mount Pleasant" border=3D"0" height=3D"104" src=3D=
"http://www.cyberread.com/Email/Images/mountpleasant.jpg" width=3D"67" />=
</a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~J=
vsq~9n~uih9Cjr~&2=3D233"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr=
~&2=3D259"><img alt=3D"The Girl That Played With Fire" border=3D"0" heigh=
t=3D"104" src=3D"http://www.cyberread.com/Email/Images/girlplayedwithfire=
=2Ejpg" width=3D"68" /></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7D=
v8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D221"></a></td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr=
~&2=3D261"><img alt=3D"A Perfect Evil" border=3D"0" height=3D"104" src=3D=
"http://cyberread.com/Email/Images/aperfectevil.jpg" width=3D"72" /></a><=
/font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wo7D=
v8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D223"></a></td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
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<td width=3D"15"></td>
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<td width=3D"15"></td>
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<td width=3D"15"></td>
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</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
om/rd?1=3DAvUG~wo7Dv8SMzvOGvYe~yL~Jvsq~9n~uih9Cjr~&2=3D172">support</a>.&=
#160;Someone will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
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<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
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t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
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<tr>
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font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC&#160;&#160;&#160;&#160;&#160;&#160;Two Park Plaza, Suite 20=
0&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;Irvine=
, CA 92614</font></td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
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To: paul@durrant.co.uk
Date: Thu, 10 Jun 2010 12:00:34 -0500 (CDT)
Subject: CyberRead 1 Day Sale June 11
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<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Thank You for =
being our customer!</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt"><font style=3D=
"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">Use the following code on=
 June 11 for 20% off any ebook in our store.</font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The code is: C=
READ11</p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">The CyberRead =
Team</p>
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Date: Sun, 9 May 2010 12:19:52 -0500 (CDT)
Subject: Book Review Discount
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From: "CyberRead Customer Support" 
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    <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk,editor@durrantpublishing.co.uk
Date: Thu, 8 Apr 2010 09:22:19 -0500 (CDT)
Subject: DRM-free ebooks [Incident: 100408-000000]
MIME-Version: 1.0
Message-Id: <RNTT.Av8Q~QqzDv8S~TvOGvY4~9UwrigqCi7~Mvn~.1270736538.8DnMO_4bzDU3@webwc08.int.rightnowtech.com>


--------------Boundary-00=_7LAKVA40000000000000
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<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
DRM-free ebooks


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 04/08/2010 09:22 AM
Hi Paul,

We are working on a process that will indicate if the book is DRM protect=
ed or not, but as of right now the vast majority of our books are DRM pro=
tected.

Auto-Response - 04/08/2010 01:43 AM
Title: Transferring Books between Computer on Adobe Digital Editions
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D192&p_created=3D1264021010

Title: I just bought a PDF ebook.  Now what should I do?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D179&p_created=3D1250964736

Title: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D195&p_created=3D1264874956

Title: How do I use find my book in Adobe Digital Editions?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D184&p_created=3D1260225679

Title: Can I download fonts from e.g. Win98, and use them with the MobiPo=
cket Reader?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D30&p_created=3D1168656272


Customer (Paul Durrant) - 04/08/2010 01:43 AM
I'm interested both as customer and publisher in DRM-free ebooks. I'm ple=
ased to see that my ebooks published through Lightning Source/Ingram Digi=
tal are on your site, but I /know/ that two of them are DRM-free, but the=
re doesn't seem to be any indication on the books' pages or in the shoppi=
ng cart that they don't require Adobe Digital Editions, but can be read b=
y anything that reads ePubs.

(e.g.
http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pardini-Domen=
ico-Luigi-Relton-Valentina/id355505/
is DRM free but=20

http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-Noel/id31=
8097/
is not (because of the embedded fonts - eventually I'll replace it with a=
 DRM-free version with just the fonts encrypted, but not enough readers s=
uppport IDPF font encryption yet).
}

I must admit to being impressed with the site - I remember you had proble=
ms with Mobipocket DRM in the early days, but that's obviously sorted. I'=
m also impressed that my early orders are still there. I'm even more impr=
essed by your loyalty rewards scheme. Now that Fictionwise seem to be goi=
ng downhill, I'll be back when my TBR folder is a little smaller.

kind regards,

Paul
(Durrant Publishing)


Question Reference #100408-000000
---------------------------------------------------------------
  Product Level 1: Just looking for general info
     Date Created: 04/08/2010 01:43 AM
     Last Updated: 04/08/2010 09:22 AM
           Status: Waiting
      Device Type: Amazon Kindle
 Operating System: Mac


[---001:002716:56789---]


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<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>DRM-free ebooks</title>
</head>
<body>
<br />
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">DRM-free ebooks</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">04=
/08/2010 09:22 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br /><br />We are working o=
n a process that will indicate if the book is DRM protected or not, but a=
s of right now the vast majority of our books are DRM protected.</td></tr=
>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">04/08/2010 01:43 =
AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: Transferring Books between Co=
mputer on Adobe Digital Editions<br />Link: <a href=3D"http://cyberread.c=
usthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p=
_created=3D1264021010" target=3D"_blank">http://cyberread.custhelp.com/cg=
i-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p_created=3D126=
4021010</a><br /><br />Title: I just bought a PDF ebook.  Now what should=
 I do?<br />Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/enduser/std_adp.php?p_faqid=3D179&p_created=3D1250964736" tar=
get=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/std_adp.php?p_faqid=3D179&p_created=3D1250964736</a><br /><br />Tit=
le: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D195&p_created=3D1264874956" target=3D"_blank">http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D195&p_created=3D1264874956</a><br /><br />Title: How do I use find=
 my book in Adobe Digital Editions?<br />Link: <a href=3D"http://cyberrea=
d.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D18=
4&p_created=3D1260225679" target=3D"_blank">http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D184&p_created=3D=
1260225679</a><br /><br />Title: Can I download fonts from e.g. Win98, an=
d use them with the MobiPocket Reader?<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D30&p_created=3D1168656272" target=3D"_blank">http://=
cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_fa=
qid=3D30&p_created=3D1168656272</a><br /></td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">04/08/2=
010 01:43 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I'm interested both as customer and =
publisher in DRM-free ebooks. I'm pleased to see that my ebooks published=
 through Lightning Source/Ingram Digital are on your site, but I /know/ t=
hat two of them are DRM-free, but there doesn't seem to be any indication=
 on the books' pages or in the shopping cart that they don't require Adob=
e Digital Editions, but can be read by anything that reads ePubs.<br /><b=
r />(e.g.<br /><a href=3D"http://www.cyberread.com/Alfredo-Catalani-Compo=
ser-of-Lucca/Pardini-Domenico-Luigi-Relton-Valentina/id355505/" target=3D=
"_blank">http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pard=
ini-Domenico-Luigi-Relton-Valentina/id355505/</a><br />is DRM free but <b=
r /><br /><a
href=3D"http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-N=
oel/id318097/" target=3D"_blank">http://www.cyberread.com/Desbarollda-The=
-Waltzing-Mouse/Langley-Noel/id318097/</a><br />is not (because of the em=
bedded fonts - eventually I'll replace it with a DRM-free version with ju=
st the fonts encrypted, but not enough readers suppport IDPF font encrypt=
ion yet).<br />}<br /><br />I must admit to being impressed with the site=
 - I remember you had problems with Mobipocket DRM in the early days, but=
 that's obviously sorted. I'm also impressed that my early orders are sti=
ll there. I'm even more impressed by your loyalty rewards scheme. Now tha=
t Fictionwise seem to be going downhill, I'll be back when my TBR folder =
is a little smaller.<br /><br />kind regards,<br /><br />Paul<br
/>(Durrant Publishing)</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #10=
0408-000000</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">Just looking for general info<=
/td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">04/08/2010 01:43 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">04/08/2010 09:22 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Device =
Type:&nbsp;</b></td><td class=3D"data">Amazon Kindle</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Operati=
ng System:&nbsp;</b></td><td class=3D"data">Mac</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
[---001:002524:48149---]
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From cyberread@mailwc.custhelp.com Thu Apr 08 14:22:27 2010
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From: "CyberRead Customer Support" 
    <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" 
    <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk,editor@durrantpublishing.co.uk
Date: Thu, 8 Apr 2010 09:22:19 -0500 (CDT)
Subject: DRM-free ebooks [Incident: 100408-000000]
MIME-Version: 1.0
Message-Id: <RNTT.Av8Q~QqzDv8S~TvOGvY4~7gw9Cwqai7~Mm~~.1270736538.8DnMO_4bzDU3@webwc08.int.rightnowtech.com>


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Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
DRM-free ebooks


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 04/08/2010 09:22 AM
Hi Paul,

We are working on a process that will indicate if the book is DRM protect=
ed or not, but as of right now the vast majority of our books are DRM pro=
tected.

Auto-Response - 04/08/2010 01:43 AM
Title: Transferring Books between Computer on Adobe Digital Editions
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D192&p_created=3D1264021010

Title: I just bought a PDF ebook.  Now what should I do?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D179&p_created=3D1250964736

Title: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D195&p_created=3D1264874956

Title: How do I use find my book in Adobe Digital Editions?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D184&p_created=3D1260225679

Title: Can I download fonts from e.g. Win98, and use them with the MobiPo=
cket Reader?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D30&p_created=3D1168656272


Customer (Paul Durrant) - 04/08/2010 01:43 AM
I'm interested both as customer and publisher in DRM-free ebooks. I'm ple=
ased to see that my ebooks published through Lightning Source/Ingram Digi=
tal are on your site, but I /know/ that two of them are DRM-free, but the=
re doesn't seem to be any indication on the books' pages or in the shoppi=
ng cart that they don't require Adobe Digital Editions, but can be read b=
y anything that reads ePubs.

(e.g.
http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pardini-Domen=
ico-Luigi-Relton-Valentina/id355505/
is DRM free but=20

http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-Noel/id31=
8097/
is not (because of the embedded fonts - eventually I'll replace it with a=
 DRM-free version with just the fonts encrypted, but not enough readers s=
uppport IDPF font encryption yet).
}

I must admit to being impressed with the site - I remember you had proble=
ms with Mobipocket DRM in the early days, but that's obviously sorted. I'=
m also impressed that my early orders are still there. I'm even more impr=
essed by your loyalty rewards scheme. Now that Fictionwise seem to be goi=
ng downhill, I'll be back when my TBR folder is a little smaller.

kind regards,

Paul
(Durrant Publishing)


Question Reference #100408-000000
---------------------------------------------------------------
  Product Level 1: Just looking for general info
     Date Created: 04/08/2010 01:43 AM
     Last Updated: 04/08/2010 09:22 AM
           Status: Waiting
      Device Type: Amazon Kindle
 Operating System: Mac


[---001:002716:56789---]


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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>DRM-free ebooks</title>
</head>
<body>
<br />
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">DRM-free ebooks</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">04=
/08/2010 09:22 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br /><br />We are working o=
n a process that will indicate if the book is DRM protected or not, but a=
s of right now the vast majority of our books are DRM protected.</td></tr=
>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">04/08/2010 01:43 =
AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: Transferring Books between Co=
mputer on Adobe Digital Editions<br />Link: <a href=3D"http://cyberread.c=
usthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p=
_created=3D1264021010" target=3D"_blank">http://cyberread.custhelp.com/cg=
i-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p_created=3D126=
4021010</a><br /><br />Title: I just bought a PDF ebook.  Now what should=
 I do?<br />Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/enduser/std_adp.php?p_faqid=3D179&p_created=3D1250964736" tar=
get=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/std_adp.php?p_faqid=3D179&p_created=3D1250964736</a><br /><br />Tit=
le: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D195&p_created=3D1264874956" target=3D"_blank">http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D195&p_created=3D1264874956</a><br /><br />Title: How do I use find=
 my book in Adobe Digital Editions?<br />Link: <a href=3D"http://cyberrea=
d.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D18=
4&p_created=3D1260225679" target=3D"_blank">http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D184&p_created=3D=
1260225679</a><br /><br />Title: Can I download fonts from e.g. Win98, an=
d use them with the MobiPocket Reader?<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D30&p_created=3D1168656272" target=3D"_blank">http://=
cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_fa=
qid=3D30&p_created=3D1168656272</a><br /></td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">04/08/2=
010 01:43 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I'm interested both as customer and =
publisher in DRM-free ebooks. I'm pleased to see that my ebooks published=
 through Lightning Source/Ingram Digital are on your site, but I /know/ t=
hat two of them are DRM-free, but there doesn't seem to be any indication=
 on the books' pages or in the shopping cart that they don't require Adob=
e Digital Editions, but can be read by anything that reads ePubs.<br /><b=
r />(e.g.<br /><a href=3D"http://www.cyberread.com/Alfredo-Catalani-Compo=
ser-of-Lucca/Pardini-Domenico-Luigi-Relton-Valentina/id355505/" target=3D=
"_blank">http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pard=
ini-Domenico-Luigi-Relton-Valentina/id355505/</a><br />is DRM free but <b=
r /><br /><a
href=3D"http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-N=
oel/id318097/" target=3D"_blank">http://www.cyberread.com/Desbarollda-The=
-Waltzing-Mouse/Langley-Noel/id318097/</a><br />is not (because of the em=
bedded fonts - eventually I'll replace it with a DRM-free version with ju=
st the fonts encrypted, but not enough readers suppport IDPF font encrypt=
ion yet).<br />}<br /><br />I must admit to being impressed with the site=
 - I remember you had problems with Mobipocket DRM in the early days, but=
 that's obviously sorted. I'm also impressed that my early orders are sti=
ll there. I'm even more impressed by your loyalty rewards scheme. Now tha=
t Fictionwise seem to be going downhill, I'll be back when my TBR folder =
is a little smaller.<br /><br />kind regards,<br /><br />Paul<br
/>(Durrant Publishing)</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #10=
0408-000000</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">Just looking for general info<=
/td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">04/08/2010 01:43 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">04/08/2010 09:22 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Device =
Type:&nbsp;</b></td><td class=3D"data">Amazon Kindle</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Operati=
ng System:&nbsp;</b></td><td class=3D"data">Mac</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
[---001:002524:48149---]
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From: "CyberRead Customer Support" 
    <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" 
    <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
Date: Thu, 8 Apr 2010 01:43:15 -0500 (CDT)
Subject: DRM-free ebooks [Incident: 100408-000000]
MIME-Version: 1.0
Message-Id: <RNTT.Av8Q~QqzDv8S~TvOGvY4~9U2rigqCi7~Mv~~.1270708995.8DnMO_4bzDU3@webwc12.int.rightnowtech.com>


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<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Thank y=
ou for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within=20
one business day or less.

The CyberRead Team


Question Reference #100408-000000
---------------------------------------------------------------
          Summary: DRM-free ebooks
  Product Level 1: Just looking for general info
     Date Created: 04/08/2010 01:43 AM
     Last Updated: 04/08/2010 01:43 AM
           Status: Unresolved
      Device Type: Amazon Kindle
 Operating System: Mac


Discussion Thread
---------------------------------------------------------------
Auto-Response - 04/08/2010 01:43 AM
Title: Transferring Books between Computer on Adobe Digital Editions
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D192&p_created=3D1264021010

Title: I just bought a PDF ebook.  Now what should I do?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D179&p_created=3D1250964736

Title: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D195&p_created=3D1264874956

Title: How do I use find my book in Adobe Digital Editions?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D184&p_created=3D1260225679

Title: Can I download fonts from e.g. Win98, and use them with the MobiPo=
cket Reader?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std=
_adp.php?p_faqid=3D30&p_created=3D1168656272


Customer (Paul Durrant) - 04/08/2010 01:43 AM
I'm interested both as customer and publisher in DRM-free ebooks. I'm ple=
ased to see that my ebooks published through Lightning Source/Ingram Digi=
tal are on your site, but I /know/ that two of them are DRM-free, but the=
re doesn't seem to be any indication on the books' pages or in the shoppi=
ng cart that they don't require Adobe Digital Editions, but can be read b=
y anything that reads ePubs.

(e.g.
http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pardini-Domen=
ico-Luigi-Relton-Valentina/id355505/
is DRM free but=20

http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-Noel/id31=
8097/
is not (because of the embedded fonts - eventually I'll replace it with a=
 DRM-free version with just the fonts encrypted, but not enough readers s=
uppport IDPF font encryption yet).
}

I must admit to being impressed with the site - I remember you had proble=
ms with Mobipocket DRM in the early days, but that's obviously sorted. I'=
m also impressed that my early orders are still there. I'm even more impr=
essed by your loyalty rewards scheme. Now that Fictionwise seem to be goi=
ng downhill, I'll be back when my TBR folder is a little smaller.

kind regards,

Paul
(Durrant Publishing)


[---001:002417:29916---]


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<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
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<title>DRM-free ebooks</title>
</head>
<body>
<br />
Thank you for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within one =
business day or less.

The CyberRead Team<br /><br /><table cellpadding=3D"2" cellspacing=3D"0" =
border=3D"0" width=3D"100%">
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #10=
0408-000000</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Summary=
:&nbsp;</b></td><td class=3D"data">DRM-free ebooks</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">Just looking for general info<=
/td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">04/08/2010 01:43 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">04/08/2010 01:43 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Unresolved</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Device =
Type:&nbsp;</b></td><td class=3D"data">Amazon Kindle</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Operati=
ng System:&nbsp;</b></td><td class=3D"data">Mac</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">04/08/2010 01:43 =
AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: Transferring Books between Co=
mputer on Adobe Digital Editions<br />Link: <a href=3D"http://cyberread.c=
usthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p=
_created=3D1264021010" target=3D"_blank">http://cyberread.custhelp.com/cg=
i-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D192&p_created=3D126=
4021010</a><br /><br />Title: I just bought a PDF ebook.  Now what should=
 I do?<br />Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/enduser/std_adp.php?p_faqid=3D179&p_created=3D1250964736" tar=
get=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/std_adp.php?p_faqid=3D179&p_created=3D1250964736</a><br /><br />Tit=
le: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D195&p_created=3D1264874956" target=3D"_blank">http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D195&p_created=3D1264874956</a><br /><br />Title: How do I use find=
 my book in Adobe Digital Editions?<br />Link: <a href=3D"http://cyberrea=
d.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D18=
4&p_created=3D1260225679" target=3D"_blank">http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D184&p_created=3D=
1260225679</a><br /><br />Title: Can I download fonts from e.g. Win98, an=
d use them with the MobiPocket Reader?<br />Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/s=
td_adp.php?p_faqid=3D30&p_created=3D1168656272" target=3D"_blank">http://=
cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_fa=
qid=3D30&p_created=3D1168656272</a><br /></td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">04/08/2=
010 01:43 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I'm interested both as customer and =
publisher in DRM-free ebooks. I'm pleased to see that my ebooks published=
 through Lightning Source/Ingram Digital are on your site, but I /know/ t=
hat two of them are DRM-free, but there doesn't seem to be any indication=
 on the books' pages or in the shopping cart that they don't require Adob=
e Digital Editions, but can be read by anything that reads ePubs.<br /><b=
r />(e.g.<br /><a href=3D"http://www.cyberread.com/Alfredo-Catalani-Compo=
ser-of-Lucca/Pardini-Domenico-Luigi-Relton-Valentina/id355505/" target=3D=
"_blank">http://www.cyberread.com/Alfredo-Catalani-Composer-of-Lucca/Pard=
ini-Domenico-Luigi-Relton-Valentina/id355505/</a><br />is DRM free but <b=
r /><br /><a
href=3D"http://www.cyberread.com/Desbarollda-The-Waltzing-Mouse/Langley-N=
oel/id318097/" target=3D"_blank">http://www.cyberread.com/Desbarollda-The=
-Waltzing-Mouse/Langley-Noel/id318097/</a><br />is not (because of the em=
bedded fonts - eventually I'll replace it with a DRM-free version with ju=
st the fonts encrypted, but not enough readers suppport IDPF font encrypt=
ion yet).<br />}<br /><br />I must admit to being impressed with the site=
 - I remember you had problems with Mobipocket DRM in the early days, but=
 that's obviously sorted. I'm also impressed that my early orders are sti=
ll there. I'm even more impressed by your loyalty rewards scheme. Now tha=
t Fictionwise seem to be going downhill, I'll be back when my TBR folder =
is a little smaller.<br /><br />kind regards,<br /><br />Paul<br
/>(Durrant Publishing)</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
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To: paul@durrant.co.uk
Date: Thu, 25 Mar 2010 14:15:13 -0500 (CDT)
Subject: CyberRead: Join us in the Global Breast Cancer Movement
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Times New Roman; FONT-SIZE: 12pt">We have joined the Global Breast Ca=
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"3" face=3D=
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"3" face=3D=
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the same foundation.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"3" face=3D=
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cer.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
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General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
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target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpBDv8S=
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ght=3D"104" src=3D"http://www.cyberread.com/Images/Email/ascentofmoney.jp=
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"http://cyberread.com/Images/Email/thesuiciderun.jpg" width=3D"72" /></a>=
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To: paul@durrant.co.uk
Date: Fri, 26 Feb 2010 19:35:29 -0600 (CST)
Subject: CyberRead: 2 Day Sale
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From: "CyberRead" <cyberread_ma@rnmk.com>
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ightnow.com/crm/document">
<head>
<title>CyberRead.com</title>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" ali=
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"1" width=3D"798" bgc=
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<tbody>
<tr>
<td>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D1=
57"><img alt=3D"cyberread" border=3D"0" height=3D"67" src=3D"http://cyber=
read.com/Email/Images/cyberread-logo.gif" width=3D"230" /></a></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~=
uigBCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~=
uigBCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial" size=3D"-1"><span style=3D"FONT-FAMILY: Times New Roman; FONT-=
SIZE: 12pt">Dear Paul</span>,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Times New Roman; FONT-SIZE: 12pt">Due to the success of our new loyal=
ty program&#160;we&#160;are rewarding&#160;you with a 2 day sale.</font><=
/p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Times New Roman; FONT-SIZE: 12pt">Feburary 27 and 28 we are offering =
25% off every book in the store!!!</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Times New Roman; FONT-SIZE: 12pt">Enter the code <span style=3D"FONT-=
WEIGHT: bold">LOYALTY</span> in the coupon code to receive the discount.<=
/font></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">For more infor=
mation about the loyalty program&#160;<a href=3D"http://cyberread.custhel=
p.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D250">click here=
</a></p>
<p style=3D"FONT-FAMILY: Times New Roman; FONT-SIZE: 12pt">All purchases =
will go towards your next level of loyalty.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Times New Roman; FONT-SIZE: 12pt">Clint Brauer<br />
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font style=3D"FONT-FAMI=
LY: Arial; FONT-SIZE: 10pt"><span style=3D"FONT-FAMILY: Times New Roman; =
FONT-SIZE: 12pt">P.S. If you have not logged in recently, you will be pro=
mpted to update your password. Previously our password reset emails were =
getting spam filtered.&#160; This enhancement fixes that problem</span>.<=
/font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D=
160"></a><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D254"><img align=3D"right" al=
t=3D"Dear John" border=3D"0" height=3D"300" id=3D"IMG1" name=3D"IMG1" src=
=3D"http://www.cyberread.com/Email/Images/dearjohn.jpg" style=3D"Z-INDEX:=
 0; WIDTH: 263px" width=3D"200" /></a></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~=
yL~Jvsq~9n~uigBCjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D253"><im=
g alt=3D"Image" border=3D"0" height=3D"104" src=3D"http://cyberread.com/E=
mail/Images/career.jpg" style=3D"WIDTH: 72px; HEIGHT: 106px" width=3D"70"=
 /></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~J=
vsq~9n~uigBCjr~&2=3D253">Career Renegade by Joanthan Fields</a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~=
yL~Jvsq~9n~uigBCjr~&2=3D162"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D181"><a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8S=
PTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D232"><img alt=3D"Image" border=3D"0" hei=
ght=3D"104" src=3D"http://www.cyberread.com/Images/Email/ascentofmoney.jp=
g" width=3D"67" /></a></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~J=
vsq~9n~uigBCjr~&2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans=
-serif"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</fo=
nt></font></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~=
yL~Jvsq~9n~uigBCjr~&2=3D163"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D220"><im=
g alt=3D"Image" border=3D"0" height=3D"104" src=3D"http://www.cyberread.c=
om/Images/Email/LookattheBirdie.jpg" width=3D"68" /></a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFD=
v8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D221"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a></t=
d>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~=
yL~Jvsq~9n~uigBCjr~&2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?=
1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D182"><a target=3D"_new" =
href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFDv8SPTvOGvYe~yL~Jvsq=
~9n~uigBCjr~&2=3D222"><img alt=3D"Image" border=3D"0" height=3D"96" src=3D=
"http://cyberread.com/Images/Email/thesuiciderun.jpg" width=3D"72" /></a>=
</a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpFD=
v8SPTvOGvYe~yL~Jvsq~9n~uigBCjr~&2=3D223"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by Willia=
m Styron</font></font></a></td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
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"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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To: paul@durrant.co.uk
Date: Thu, 18 Feb 2010 10:25:01 -0600 (CST)
Subject: CyberRead; Customer Loyalty Discount Program
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title>CyberRead.com</title>
                                                                    =20
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" ali=
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<tbody>
<tr>
<td>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D1=
57"><img alt=3D"cyberread" border=3D"0" height=3D"67" src=3D"http://cyber=
read.com/Email/Images/cyberread-logo.gif" width=3D"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~=
uigFCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~=
uigFCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Welcome to the&#160;CyberRead Customer Loy=
alty Program!</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">No enro=
llment. No hoops to jump through.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">It's ba=
sed on actually rewarding our customers for being loyal.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">You can log in to your a=
ccount&#160;and see what loyalty level you are at and how much you need t=
o spend to get the next level.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The&#160;Five Levels of =
Loyalty:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Reading Enthusiast<br />
Serious Reader<br />
Ebook Aficionado<br />
Hardcore Reader<br />
Elite Reader</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Your discount will be <s=
pan style=3D"FONT-WEIGHT: bold">automatically calculated</span> during ch=
eckout.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Also we will be adding a=
ditional features to reward our customers in the coming months.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">For more information <a =
href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq=
~9n~uigFCjr~&2=3D250">click here</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br />
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">P.S. If=
 you have not logged in recently, you will be prompted to update your&#16=
0;password.&#160;Previously our password reset emails were getting spam f=
iltered.&#160; This enhancement fixes that problem.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D=
160"></a><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D178"><a target=3D"_new" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~=
uigFCjr~&2=3D180"><a target=3D"_new" href=3D"http://cyberread.custhelp.co=
m/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D205"><a target=3D"_=
new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL=
~Jvsq~9n~uigFCjr~&2=3D250"><img align=3D"right" alt=3D"customer loyalty" =
border=3D"0" height=3D"250" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.c=
yberread.com/Email/Images/loyal3.jpg" style=3D"Z-INDEX: 0; WIDTH: 263px" =
width=3D"325" /></a></a></a></a></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~=
yL~Jvsq~9n~uigFCjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D177"><a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8S=
PzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D230"><img alt=3D"Image" border=3D"0" hei=
ght=3D"106" src=3D"http://cyberread.com/Images/Email/whatgotyouhere.jpg" =
style=3D"WIDTH: 72px; HEIGHT: 106px" width=3D"72" /></a></a></a></font></=
p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHD=
v8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D231"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Mars=
hall Goldsmith</font></font></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~=
yL~Jvsq~9n~uigFCjr~&2=3D162"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D181"><a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8S=
PzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D232"><img alt=3D"Image" border=3D"0" hei=
ght=3D"104" src=3D"http://www.cyberread.com/Images/Email/ascentofmoney.jp=
g" width=3D"67" /></a></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~J=
vsq~9n~uigFCjr~&2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans=
-serif"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</fo=
nt></font></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~=
yL~Jvsq~9n~uigFCjr~&2=3D163"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D220"><im=
g alt=3D"Image" border=3D"0" height=3D"104" src=3D"http://www.cyberread.c=
om/Images/Email/LookattheBirdie.jpg" width=3D"68" /></a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHD=
v8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D221"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a></t=
d>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~=
yL~Jvsq~9n~uigFCjr~&2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?=
1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D182"><a target=3D"_new" =
href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq=
~9n~uigFCjr~&2=3D222"><img alt=3D"Image" border=3D"0" height=3D"96" src=3D=
"http://cyberread.com/Images/Email/thesuiciderun.jpg" width=3D"72" /></a>=
</a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpHD=
v8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D223"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by Willia=
m Styron</font></font></a></td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
om/rd?1=3DAvUG~wpHDv8SPzvOGvYe~yL~Jvsq~9n~uigFCjr~&2=3D172">support</a>.&=
#160;Someone will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br />
show up in your inbox, please add us to<br />
your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
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Date: Sat, 16 Jan 2010 14:08:26 -0600 (CST)
Subject: CyberRead.com; Daily Promotions up to 50% off
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erread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D1=
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uigZCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~=
uigZCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
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<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D171">=
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d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
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<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Each day we are picking an ebook and disco=
unting it 50%.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">The only way to find out about these fanta=
stic deals is on Twitter.<br />
<br />
Please&#160;<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQ=
TvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D249">follow us</a> on Twitter.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">If you are not currently a member of Twitt=
er you can always sign up for free at <a href=3D"http://cyberread.custhel=
p.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D247">www.twitte=
r.com</a>.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br />
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">P.S. Lo=
g in and be sure to click the "Follow" button to receive CyberRead update=
s.</font></p>
</td>
<td width=3D"258" align=3D"middle"><a target=3D"_blank" href=3D"http://cy=
berread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D=
160"></a><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D178"><a target=3D"_new" href=
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uigZCjr~&2=3D180"><a target=3D"_new" href=3D"http://cyberread.custhelp.co=
m/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D205"><a target=3D"_=
new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL=
~Jvsq~9n~uigZCjr~&2=3D248"><img align=3D"right" alt=3D"twitter" border=3D=
"0" height=3D"53" id=3D"IMG1" name=3D"IMG1" src=3D"http://www.cyberread.c=
om/Email/Images/twitter.jpg" style=3D"Z-INDEX: 0; WIDTH: 263px" width=3D"=
200" /></a></a></a></a></td>
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>&#160;&#160;&#=
160;&#160;Check out our current Best Sellers:</strong></font></td>
</tr>
<tr>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
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<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~=
yL~Jvsq~9n~uigZCjr~&2=3D161"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D177"><a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8S=
QTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D230"><img alt=3D"Image" border=3D"0" hei=
ght=3D"106" src=3D"http://cyberread.com/Images/Email/whatgotyouhere.jpg" =
style=3D"WIDTH: 72px; HEIGHT: 106px" width=3D"72" /></a></a></a></font></=
p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJD=
v8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D231"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Mars=
hall Goldsmith</font></font></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~=
yL~Jvsq~9n~uigZCjr~&2=3D162"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D181"><a =
target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8S=
QTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D232"><img alt=3D"Image" border=3D"0" hei=
ght=3D"104" src=3D"http://www.cyberread.com/Images/Email/ascentofmoney.jp=
g" width=3D"67" /></a></a></a></font></p>
<hr />
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~J=
vsq~9n~uigZCjr~&2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans=
-serif"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</fo=
nt></font></a></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~=
yL~Jvsq~9n~uigZCjr~&2=3D163"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D220"><im=
g alt=3D"Image" border=3D"0" height=3D"104" src=3D"http://www.cyberread.c=
om/Images/Email/LookattheBirdie.jpg" width=3D"68" /></a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJD=
v8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D221"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a></t=
d>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~=
yL~Jvsq~9n~uigZCjr~&2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?=
1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D182"><a target=3D"_new" =
href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJDv8SQTvOGvYe~yL~Jvsq=
~9n~uigZCjr~&2=3D222"><img alt=3D"Image" border=3D"0" height=3D"96" src=3D=
"http://cyberread.com/Images/Email/thesuiciderun.jpg" width=3D"72" /></a>=
</a></a></font></p>
<hr />
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpJD=
v8SQTvOGvYe~yL~Jvsq~9n~uigZCjr~&2=3D223"><font size=3D"-1" face=3D"Arial,=
 Helvetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by Willia=
m Styron</font></font></a></td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
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<tr>
<td height=3D"30" colspan=3D"7"></td>
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact&#160;<a sty=
le=3D"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.c=
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#160;Someone will respond within 24 hours.</font></td>
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To: paul@durrant.co.uk
Date: Wed, 23 Dec 2009 09:18:14 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead_Holiday_Discount:=A0_15%_off_BoomerEyeware_Read?=
    =?ISO-8859-1?Q?ing_Glasses?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>
                                                                    =20
</head>
<body>

<p><img alt=3D"Image" border=3D"0" src=3D"http://cyberread.com/Email/Imag=
es/cyberread-logo.gif" />&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;=
</p>
<p align=3D"left">Happy Holidays!!</p>
<p>I've struck a deal with a great Reading Glasses company named <a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOG=
vYe~yL~Jvsq~9n~uigdCjr~&2=3D241">BoomerEyeware.com</a>.<br />
&#160;<br />
The founder, Steve Ades, is someone I've gotten the chance to<br />
know this past year.&#160; He shares my passion for taking care of custom=
ers.<br />
&#160;<br />
He also has a keen eye for great Reading Glasses and has kept his prices =
low.</p>
<p>Use the code below to receive 15% off any order between now and Februa=
ry&#160;1st, 2010.&#160;</p>
<p>The code is:&#160; <span style=3D"COLOR: #0000a0; FONT-WEIGHT: bold">C=
yberboomer15</span></p>
<p><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~w=
pLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D244"><img alt=3D"Image" border=3D"=
0" height=3D"179" src=3D"http://www.boomereyeware.com/images/luxurycollec=
tion_bg.png" width=3D"283" /></a><a target=3D"_new" href=3D"http://cyberr=
ead.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D245"=
><img alt=3D"Image" border=3D"0" height=3D"178" src=3D"http://www.boomere=
yeware.com/images/boomerclassics_bg.png" width=3D"288" /></a></p>
<p>Clint Brauer<br />
General Manager<br />
CyberRead.com</p>
<p>If you wish to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D=
100025&3=3D3">unsubscribe</a>, click <a href=3D"http://cyberread.custhelp=
=2Ecom/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL=
~Jvsq~9n~uigdCjr~&2=3D100025&3=3D3">here.</a></p>
<p>CyberRead LLC | Two Park Plaza | Suite 200 | Irvine, CA | 92614</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~.gif"/> </bo=
dy>
</html>


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To: paul@durrant.co.uk
Date: Wed, 23 Dec 2009 09:18:14 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead_Holiday_Discount:=A0_15%_off_BoomerEyeware_Read?=
    =?ISO-8859-1?Q?ing_Glasses?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
X-ZohoMail-Sender: CyberRead
X-ZM-MESSAGEID: 1586877599363030001

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>
                                                                    =20
</head>
<body>

<p><img alt=3D"Image" border=3D"0" src=3D"http://cyberread.com/Email/Imag=
es/cyberread-logo.gif" />&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;=
</p>
<p align=3D"left">Happy Holidays!!</p>
<p>I've struck a deal with a great Reading Glasses company named <a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOG=
vYe~yL~Jvsq~9n~uigdCjr~&2=3D241">BoomerEyeware.com</a>.<br />
&#160;<br />
The founder, Steve Ades, is someone I've gotten the chance to<br />
know this past year.&#160; He shares my passion for taking care of custom=
ers.<br />
&#160;<br />
He also has a keen eye for great Reading Glasses and has kept his prices =
low.</p>
<p>Use the code below to receive 15% off any order between now and Februa=
ry&#160;1st, 2010.&#160;</p>
<p>The code is:&#160; <span style=3D"COLOR: #0000a0; FONT-WEIGHT: bold">C=
yberboomer15</span></p>
<p><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~w=
pLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D244"><img alt=3D"Image" border=3D"=
0" height=3D"179" src=3D"http://www.boomereyeware.com/images/luxurycollec=
tion_bg.png" width=3D"283" /></a><a target=3D"_new" href=3D"http://cyberr=
ead.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D245"=
><img alt=3D"Image" border=3D"0" height=3D"178" src=3D"http://www.boomere=
yeware.com/images/boomerclassics_bg.png" width=3D"288" /></a></p>
<p>Clint Brauer<br />
General Manager<br />
CyberRead.com</p>
<p>If you wish to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D=
100025&3=3D3">unsubscribe</a>, click <a href=3D"http://cyberread.custhelp=
=2Ecom/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL=
~Jvsq~9n~uigdCjr~&2=3D100025&3=3D3">here.</a></p>
<p>CyberRead LLC | Two Park Plaza | Suite 200 | Irvine, CA | 92614</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~.gif"/> </bo=
dy>
</html>


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To: paul@durrant.co.uk
Date: Wed, 23 Dec 2009 09:18:14 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead_Holiday_Discount:=A0_15%_off_BoomerEyeware_Read?=
    =?ISO-8859-1?Q?ing_Glasses?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
X-ZohoMail-Sender: CyberRead
X-ZM-MESSAGEID: 1587972041379030001

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>
                                                                    =20
</head>
<body>

<p><img alt=3D"Image" border=3D"0" src=3D"http://cyberread.com/Email/Imag=
es/cyberread-logo.gif" />&#160;&#160;&#160;&#160;&#160;&#160;&#160;&#160;=
</p>
<p align=3D"left">Happy Holidays!!</p>
<p>I've struck a deal with a great Reading Glasses company named <a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOG=
vYe~yL~Jvsq~9n~uigdCjr~&2=3D241">BoomerEyeware.com</a>.<br />
&#160;<br />
The founder, Steve Ades, is someone I've gotten the chance to<br />
know this past year.&#160; He shares my passion for taking care of custom=
ers.<br />
&#160;<br />
He also has a keen eye for great Reading Glasses and has kept his prices =
low.</p>
<p>Use the code below to receive 15% off any order between now and Februa=
ry&#160;1st, 2010.&#160;</p>
<p>The code is:&#160; <span style=3D"COLOR: #0000a0; FONT-WEIGHT: bold">C=
yberboomer15</span></p>
<p><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~w=
pLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D244"><img alt=3D"Image" border=3D"=
0" height=3D"179" src=3D"http://www.boomereyeware.com/images/luxurycollec=
tion_bg.png" width=3D"283" /></a><a target=3D"_new" href=3D"http://cyberr=
ead.custhelp.com/rd?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D245"=
><img alt=3D"Image" border=3D"0" height=3D"178" src=3D"http://www.boomere=
yeware.com/images/boomerclassics_bg.png" width=3D"288" /></a></p>
<p>Clint Brauer<br />
General Manager<br />
CyberRead.com</p>
<p>If you wish to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberr=
ead.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~&2=3D=
100025&3=3D3">unsubscribe</a>, click <a href=3D"http://cyberread.custhelp=
=2Ecom/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=3DAvUG~wpLDv8SQzvOGvYe~yL=
~Jvsq~9n~uigdCjr~&2=3D100025&3=3D3">here.</a></p>
<p>CyberRead LLC | Two Park Plaza | Suite 200 | Irvine, CA | 92614</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpLDv8SQzvOGvYe~yL~Jvsq~9n~uigdCjr~.gif"/> </bo=
dy>
</html>


From cyberread_ma@rnmk.com Wed Dec 09 03:32:32 2009
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:31:54 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_In_case_you_wanted_to_unsubscribe_from_our_?=
    =?ISO-8859-1?Q?emails...?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title></title>
                                                                    =20
</head>
<body>

<p>Completely forgot the "footer" in our last email which includes the un=
subscribe option.&#160;</p>
<p>Sorry!</p>
<p>Here's a link to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cybe=
rread.cfg/php/ma/unsub.php?1=3DAvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=
=3D100025&3=3D3">unsubscribe.</a></p>
<p>You can also email us at "order@cyberread.com" or write customer suppo=
rt and we'll unsubscribe you ourselves.</p>
<p>Honest mistake!</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~.gif"/> </bo=
dy>
</html>


From cyberread_ma@rnmk.com Wed Dec 09 03:32:32 2009
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:31:54 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_In_case_you_wanted_to_unsubscribe_from_our_?=
    =?ISO-8859-1?Q?emails...?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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X-ZohoMail-Sender: CyberRead
X-ZM-MESSAGEID: 1586878153259030001

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<p>Completely forgot the "footer" in our last email which includes the un=
subscribe option.&#160;</p>
<p>Sorry!</p>
<p>Here's a link to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cybe=
rread.cfg/php/ma/unsub.php?1=3DAvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=
=3D100025&3=3D3">unsubscribe.</a></p>
<p>You can also email us at "order@cyberread.com" or write customer suppo=
rt and we'll unsubscribe you ourselves.</p>
<p>Honest mistake!</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~.gif"/> </bo=
dy>
</html>


From cyberread_ma@rnmk.com Wed Dec 09 03:32:32 2009
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:31:54 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_In_case_you_wanted_to_unsubscribe_from_our_?=
    =?ISO-8859-1?Q?emails...?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<p>Completely forgot the "footer" in our last email which includes the un=
subscribe option.&#160;</p>
<p>Sorry!</p>
<p>Here's a link to <a href=3D"http://cyberread.custhelp.com/cgi-bin/cybe=
rread.cfg/php/ma/unsub.php?1=3DAvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~&2=
=3D100025&3=3D3">unsubscribe.</a></p>
<p>You can also email us at "order@cyberread.com" or write customer suppo=
rt and we'll unsubscribe you ourselves.</p>
<p>Honest mistake!</p>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpNDv8SRTvOGvYe~yL~Jvsq~9n~uigRCjr~.gif"/> </bo=
dy>
</html>


From cyberread_ma@rnmk.com Wed Dec 09 03:07:09 2009
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:06:55 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_15%_off_all_orders_to_celebrate_our_new_off?=
    =?ISO-8859-1?Q?ice!?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
    "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schemas.r=
ightnow.com/crm/document">
<head>
<title>CyberRead.com</title>
                                                                    =20
<style type=3D"text/css" xml:space=3D"preserve">
/*<![CDATA[*/
P {
        MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px
}
/*]]>*/
</style>
</head>
<body>

<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" ali=
gn=3D"center">
<tbody>
<tr>
<td bgcolor=3D"#2C537A" height=3D"2" width=3D"800"></td>
</tr>
<tr>
<td bgcolor=3D"#3C70A2" height=3D"8" width=3D"800"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"1" width=3D"798" bgc=
olor=3D"#4778A7" align=3D"center">
<tbody>
<tr>
<td>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D1=
57"><img alt=3D"cyberread" border=3D"0" height=3D"67" src=3D"http://cyber=
read.com/Email/Images/cyberread-logo.gif" width=3D"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~=
uigpCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~=
uigpCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">We move=
d into some new offices yesterday.&#160;&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Air con=
ditioning bill looks to be steep.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So, as always, I'm hopin=
g you can celebrate with us.&#160; Here's a code for 15% off any orders b=
etween now and 12/15/09.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The cod=
e is:&#160; HMAGAIN</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Also, p=
lease not we've adjusted our pricing to be more aggressive by default.&#1=
60; It's still a work in progress but we are doing our best.&#160;</font>=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Trust m=
e, we are not trying to get rich through price gouging over here!</font><=
/p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.&#160; We respond q=
uickly and take pride in satisfying our customers!&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We know ebooks are still=
 far from flawless technology and are trying to make it as simple as poss=
ible for folks.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.&#160; Our actual of=
fices are a few million sq. ft. less&#160;than the structure to our right=
=2E&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I can dream...right?=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a style=3D"WIDTH: 264px; HEIGHT: 341p=
x" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRD=
v8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D219"><img align=3D"right" alt=3D"Cybe=
rRead Dubai" border=3D"0" height=3D"410" id=3D"IMG1" name=3D"IMG1" src=3D=
"http://cyberread.com/Email/Images/dubai.jpg" style=3D"WIDTH: 263px" widt=
h=3D"273" /></a><a target=3D"_blank" href=3D"http://cyberread.custhelp.co=
m/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D160"></a><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~=
yL~Jvsq~9n~uigpCjr~&2=3D178"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D180"></a=
></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~.gif"/> </bo=
dy>
</html>


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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:06:55 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_15%_off_all_orders_to_celebrate_our_new_off?=
    =?ISO-8859-1?Q?ice!?=
List-Unsubscribe: <http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=AvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=100025&3=4>
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">We move=
d into some new offices yesterday.&#160;&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Air con=
ditioning bill looks to be steep.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So, as always, I'm hopin=
g you can celebrate with us.&#160; Here's a code for 15% off any orders b=
etween now and 12/15/09.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The cod=
e is:&#160; HMAGAIN</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Also, p=
lease not we've adjusted our pricing to be more aggressive by default.&#1=
60; It's still a work in progress but we are doing our best.&#160;</font>=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Trust m=
e, we are not trying to get rich through price gouging over here!</font><=
/p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.&#160; We respond q=
uickly and take pride in satisfying our customers!&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We know ebooks are still=
 far from flawless technology and are trying to make it as simple as poss=
ible for folks.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.&#160; Our actual of=
fices are a few million sq. ft. less&#160;than the structure to our right=
=2E&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I can dream...right?=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a style=3D"WIDTH: 264px; HEIGHT: 341p=
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:06:55 -0600 (CST)
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From: "CyberRead" <cyberread_ma@rnmk.com>
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ad.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D171">=
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">We move=
d into some new offices yesterday.&#160;&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Air con=
ditioning bill looks to be steep.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So, as always, I'm hopin=
g you can celebrate with us.&#160; Here's a code for 15% off any orders b=
etween now and 12/15/09.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The cod=
e is:&#160; HMAGAIN</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Also, p=
lease not we've adjusted our pricing to be more aggressive by default.&#1=
60; It's still a work in progress but we are doing our best.&#160;</font>=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Trust m=
e, we are not trying to get rich through price gouging over here!</font><=
/p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.&#160; We respond q=
uickly and take pride in satisfying our customers!&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We know ebooks are still=
 far from flawless technology and are trying to make it as simple as poss=
ible for folks.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.&#160; Our actual of=
fices are a few million sq. ft. less&#160;than the structure to our right=
=2E&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I can dream...right?=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a style=3D"WIDTH: 264px; HEIGHT: 341p=
x" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRD=
v8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D219"><img align=3D"right" alt=3D"Cybe=
rRead Dubai" border=3D"0" height=3D"410" id=3D"IMG1" name=3D"IMG1" src=3D=
"http://cyberread.com/Email/Images/dubai.jpg" style=3D"WIDTH: 263px" widt=
h=3D"273" /></a><a target=3D"_blank" href=3D"http://cyberread.custhelp.co=
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To: paul@durrant.co.uk
Date: Tue, 8 Dec 2009 21:06:55 -0600 (CST)
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From: "CyberRead" <cyberread_ma@rnmk.com>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"10" width=3D"798" bg=
color=3D"#FFFFFF">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D1=
57"><img alt=3D"cyberread" border=3D"0" height=3D"67" src=3D"http://cyber=
read.com/Email/Images/cyberread-logo.gif" width=3D"230" /></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~=
uigpCjr~&2=3D158"><img alt=3D"Browse eBooks" border=3D"0" height=3D"21" s=
rc=3D"http://cyberread.com/Email/Images/btbrowse.gif" width=3D"95" /></a>=
</td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~=
uigpCjr~&2=3D159"><img alt=3D"Search" border=3D"0" src=3D"http://cyberrea=
d.com/Email/Images/btsearch.gif" /></a></td>
<td height=3D"21" width=3D"6">&#160;</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D171">=
<img alt=3D"My Account" border=3D"0" height=3D"21" src=3D"http://cyberrea=
d.com/Email/Images/btmyacount.gif" width=3D"88" /></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">We move=
d into some new offices yesterday.&#160;&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Air con=
ditioning bill looks to be steep.&#160;</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So, as always, I'm hopin=
g you can celebrate with us.&#160; Here's a code for 15% off any orders b=
etween now and 12/15/09.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The cod=
e is:&#160; HMAGAIN</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Also, p=
lease not we've adjusted our pricing to be more aggressive by default.&#1=
60; It's still a work in progress but we are doing our best.&#160;</font>=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Trust m=
e, we are not trying to get rich through price gouging over here!</font><=
/p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.&#160; We respond q=
uickly and take pride in satisfying our customers!&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We know ebooks are still=
 far from flawless technology and are trying to make it as simple as poss=
ible for folks.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.&#160; Our actual of=
fices are a few million sq. ft. less&#160;than the structure to our right=
=2E&#160;</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I can dream...right?=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">&#160;</p>
</td>
<td width=3D"258" align=3D"middle"><a style=3D"WIDTH: 264px; HEIGHT: 341p=
x" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRD=
v8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D219"><img align=3D"right" alt=3D"Cybe=
rRead Dubai" border=3D"0" height=3D"410" id=3D"IMG1" name=3D"IMG1" src=3D=
"http://cyberread.com/Email/Images/dubai.jpg" style=3D"WIDTH: 263px" widt=
h=3D"273" /></a><a target=3D"_blank" href=3D"http://cyberread.custhelp.co=
m/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D160"></a><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~=
yL~Jvsq~9n~uigpCjr~&2=3D178"><a target=3D"_new" href=3D"http://cyberread.=
custhelp.com/rd?1=3DAvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~&2=3D180"></a=
></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvUG~wpRDv8SSTvOGvYe~yL~Jvsq~9n~uigpCjr~.gif"/> </bo=
dy>
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To: paul@durrant.co.uk
Date: Mon, 19 Oct 2009 19:53:06 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_The_Curious_Incident_of_the_dog...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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as.rightnow.com/crm/document">
<head>
                                                                  =20
<title>CyberRead.com</title>

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color=3D"#FFFFFF">
<tbody>
<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
ges/cyberread-logo.gif" width=3D"230" height=3D"67"></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0noticed one of our c=
ustomers purchased "<a target=3D"_new" href=3D"http://cyberread.custhelp.=
com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D236">A Curious Incide=
nt of the Dog in the Night-Time</a>" and immediately smiled.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">He/She is=A0in for a rea=
l treat.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The ebook is about a you=
ng=A0kid with Arnsberger's Syndrome=A0that fancies himself as a young She=
rlock Holmes.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">However, one of the effe=
cts of syndrome is that he cannot recognize human emotion.=A0 It's a litt=
le like the movie Rain Man in that respect...but much better.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">This book will=A0definit=
ely get you to laugh a time or=A0two...or in my case for many hours.=A0</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The author, <a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D237">Mark Haddon</a>, is a bit of genius in my opinio=
n.=A0 I have yet to read his other title, <a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
238">A Spot of Bother</a>, but it appears to have been a national bestsel=
ler.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, here's a code f=
or 40% off this particular title.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 CURIOU</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
TDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D229"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
239"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Curi=
ous Incident" align=3D"right" src=3D"http://www.cyberread.com/Images/Emai=
l/curiousincident.jpg" width=3D"200"
height=3D"310"></a></a></a></a></a>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
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<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Images/Email/whatgotyouh=
ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~J=
vsq~~7~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D220"><img border=
=3D"0" alt=3D"Image" src=3D"http://www.cyberread.com/Images/Email/Lookatt=
heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D223"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
</td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
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To: paul@durrant.co.uk
Date: Mon, 19 Oct 2009 19:53:06 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_The_Curious_Incident_of_the_dog...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<td height=3D"21" width=3D"6">=A0</td>
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=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0noticed one of our c=
ustomers purchased "<a target=3D"_new" href=3D"http://cyberread.custhelp.=
com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D236">A Curious Incide=
nt of the Dog in the Night-Time</a>" and immediately smiled.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">He/She is=A0in for a rea=
l treat.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The ebook is about a you=
ng=A0kid with Arnsberger's Syndrome=A0that fancies himself as a young She=
rlock Holmes.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">However, one of the effe=
cts of syndrome is that he cannot recognize human emotion.=A0 It's a litt=
le like the movie Rain Man in that respect...but much better.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">This book will=A0definit=
ely get you to laugh a time or=A0two...or in my case for many hours.=A0</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The author, <a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D237">Mark Haddon</a>, is a bit of genius in my opinio=
n.=A0 I have yet to read his other title, <a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
238">A Spot of Bother</a>, but it appears to have been a national bestsel=
ler.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, here's a code f=
or 40% off this particular title.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 CURIOU</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
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p://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D229"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
239"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Curi=
ous Incident" align=3D"right" src=3D"http://www.cyberread.com/Images/Emai=
l/curiousincident.jpg" width=3D"200"
height=3D"310"></a></a></a></a></a>
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
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<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
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ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~J=
vsq~~7~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D220"><img border=
=3D"0" alt=3D"Image" src=3D"http://www.cyberread.com/Images/Email/Lookatt=
heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D223"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
</td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
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<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
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 will respond within 24 hours.</font></td>
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<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
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your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
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=3D1">here</a></font></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
<td valign=3D"top" width=3D"15"></td>
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To: paul@durrant.co.uk
Date: Mon, 19 Oct 2009 19:53:06 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_The_Curious_Incident_of_the_dog...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0noticed one of our c=
ustomers purchased "<a target=3D"_new" href=3D"http://cyberread.custhelp.=
com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D236">A Curious Incide=
nt of the Dog in the Night-Time</a>" and immediately smiled.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">He/She is=A0in for a rea=
l treat.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The ebook is about a you=
ng=A0kid with Arnsberger's Syndrome=A0that fancies himself as a young She=
rlock Holmes.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">However, one of the effe=
cts of syndrome is that he cannot recognize human emotion.=A0 It's a litt=
le like the movie Rain Man in that respect...but much better.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">This book will=A0definit=
ely get you to laugh a time or=A0two...or in my case for many hours.=A0</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The author, <a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D237">Mark Haddon</a>, is a bit of genius in my opinio=
n.=A0 I have yet to read his other title, <a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
238">A Spot of Bother</a>, but it appears to have been a national bestsel=
ler.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, here's a code f=
or 40% off this particular title.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 CURIOU</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
TDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D229"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
239"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Curi=
ous Incident" align=3D"right" src=3D"http://www.cyberread.com/Images/Emai=
l/curiousincident.jpg" width=3D"200"
height=3D"310"></a></a></a></a></a>
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Images/Email/whatgotyouh=
ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~J=
vsq~~7~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D220"><img border=
=3D"0" alt=3D"Image" src=3D"http://www.cyberread.com/Images/Email/Lookatt=
heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D223"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
</td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D172">support</a>.=A0Someone=
 will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
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<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
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nt></td>
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<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
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CyberRead LLC=A0=A0=A0=A0=A0=A0Two Park Plaza, Suite 200=A0=A0=A0=A0=A0=A0=
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</table>
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To: paul@durrant.co.uk
Date: Mon, 19 Oct 2009 19:53:06 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_The_Curious_Incident_of_the_dog...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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erread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
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<td height=3D"21" width=3D"6">=A0</td>
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=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~=
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m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0noticed one of our c=
ustomers purchased "<a target=3D"_new" href=3D"http://cyberread.custhelp.=
com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D236">A Curious Incide=
nt of the Dog in the Night-Time</a>" and immediately smiled.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">He/She is=A0in for a rea=
l treat.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The ebook is about a you=
ng=A0kid with Arnsberger's Syndrome=A0that fancies himself as a young She=
rlock Holmes.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">However, one of the effe=
cts of syndrome is that he cannot recognize human emotion.=A0 It's a litt=
le like the movie Rain Man in that respect...but much better.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">This book will=A0definit=
ely get you to laugh a time or=A0two...or in my case for many hours.=A0</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The author, <a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D237">Mark Haddon</a>, is a bit of genius in my opinio=
n.=A0 I have yet to read his other title, <a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
238">A Spot of Bother</a>, but it appears to have been a national bestsel=
ler.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, here's a code f=
or 40% off this particular title.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 CURIOU</=
p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
TDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D229"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D=
239"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Curi=
ous Incident" align=3D"right" src=3D"http://www.cyberread.com/Images/Emai=
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
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eck out our current Best Sellers:</strong></font></td>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Images/Email/whatgotyouh=
ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~J=
vsq~~7~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D220"><img border=
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heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~=
yL~Jvsq~~7~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpTDv8SSzvOGvYe~yL~Jvsq~~7~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpTD=
v8SSzvOGvYe~yL~Jvsq~~7~&amp;2=3D223"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
</td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
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<td style=3D"HEIGHT: 24px" width=3D"15"></td>
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<td width=3D"15"></td>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
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From cyberread_ma@rnmk.com Thu Oct 15 16:46:31 2009
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To: paul@durrant.co.uk
Date: Thu, 15 Oct 2009 11:46:20 -0500 (CDT)
Subject: CyberRead Book Review: Eragon and C. Paolini ebooks 40% off!
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0three =
outstanding=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D234">Juvenile Fiction</a>=A0=
books by <a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D235">Christopher Paolini.</a></p=
>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">You have probably heard =
of=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D226">Eragon</a> since it was made in=
to a movie.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I also read <a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOG=
vYe~yL~Jvsq~_L~&amp;2=3D227">Eldest</a> and <a target=3D"_new" href=3D"ht=
tp://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=
=3D228">Brisingr</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I was looking for an esc=
ape...it's been a rough year...and these titles were just the ticket.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">While=A0the titles are l=
abeled=A0as "juvenile fiction" ebooks, I would highly recommend them to a=
ny adult who needs an escape.=A0 The characters are well developed, the s=
tory keeps you guessing and it's frankly difficult to put down each of th=
e books.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I am looking forward to =
the fourth book in the series. (which has yet to be released)</p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's are title names a=
nd codes for 40% off each of the titles:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Eragon:=A0 ERAGON</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Eldest:=A0 ELDEST</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Brisingr:=A0 BRISIN</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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p://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D180"><a target=3D"_new" href=3D"http=
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205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D229"><img style=3D"WIDTH: 263px" id=3D=
"IMG1" border=3D"0" alt=3D"The Forgotten Man" align=3D"right" src=3D"http=
://www.cyberread.com/Images/Email/eragon.jpg" width=3D"200" height=3D"310=
"></a></a></a></a>
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eck out our current Best Sellers:</strong></font></td>
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olor=3D"#FFFFFF" align=3D"center">
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Images/Email/whatgotyouh=
ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
v8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~J=
vsq~_L~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D220"><img border=
=3D"0" alt=3D"Image" src=3D"http://www.cyberread.com/Images/Email/Lookatt=
heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
v8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
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vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
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From cyberread_ma@rnmk.com Thu Oct 15 16:46:31 2009
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To: paul@durrant.co.uk
Date: Thu, 15 Oct 2009 11:46:20 -0500 (CDT)
Subject: CyberRead Book Review: Eragon and C. Paolini ebooks 40% off!
From: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0three =
outstanding=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D234">Juvenile Fiction</a>=A0=
books by <a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D235">Christopher Paolini.</a></p=
>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">You have probably heard =
of=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D226">Eragon</a> since it was made in=
to a movie.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">But I also read <a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOG=
vYe~yL~Jvsq~_L~&amp;2=3D227">Eldest</a> and <a target=3D"_new" href=3D"ht=
tp://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=
=3D228">Brisingr</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I was looking for an esc=
ape...it's been a rough year...and these titles were just the ticket.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">While=A0the titles are l=
abeled=A0as "juvenile fiction" ebooks, I would highly recommend them to a=
ny adult who needs an escape.=A0 The characters are well developed, the s=
tory keeps you guessing and it's frankly difficult to put down each of th=
e books.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I am looking forward to =
the fourth book in the series. (which has yet to be released)</p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's are title names a=
nd codes for 40% off each of the titles:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Eragon:=A0 ERAGON</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Eldest:=A0 ELDEST</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Brisingr:=A0 BRISIN</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Enjoy!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
VDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D=
205"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D229"><img style=3D"WIDTH: 263px" id=3D=
"IMG1" border=3D"0" alt=3D"The Forgotten Man" align=3D"right" src=3D"http=
://www.cyberread.com/Images/Email/eragon.jpg" width=3D"200" height=3D"310=
"></a></a></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
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<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D177"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D230"><img style=3D"WIDTH: 72px; HEIGHT: 106px" border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Images/Email/whatgotyouh=
ere.jpg" width=3D"72" height=3D"106"></a></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
v8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D231"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">What Got You Here by Marshall=
 Goldsmith</font></font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D181"><a target=3D=
"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D232"><img border=3D"0" alt=3D"Image" src=3D"http://ww=
w.cyberread.com/Images/Email/ascentofmoney.jpg" width=3D"67" height=3D"10=
4"></a></a></a></font></p>
<hr>
<a href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~J=
vsq~_L~&amp;2=3D233"><font size=3D"-1" face=3D"Arial, Helvetica, sans-ser=
if"><font color=3D"#336EA0">The Ascent of Money by NIall Ferguson</font><=
/font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D163"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D220"><img border=
=3D"0" alt=3D"Image" src=3D"http://www.cyberread.com/Images/Email/Lookatt=
heBirdie.jpg" width=3D"68" height=3D"104"></a></a></font></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
v8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D221"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif">Look at the Birds by Vonnegut, Kurt</font></a>
</td>
<td valign=3D"top" width=3D"15"></td>
<td style=3D"WIDTH: 180px" valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~=
yL~Jvsq~_L~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D182"><a target=3D"_new" href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wpVDv8STTvOGvYe~yL~Jvsq~_L~&amp=
;2=3D222"><img border=3D"0" alt=3D"Image" src=3D"http://cyberread.com/Ima=
ges/Email/thesuiciderun.jpg" width=3D"72" height=3D"96"></a></a></a></fon=
t></p>
<hr>
<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpVD=
v8STTvOGvYe~yL~Jvsq~_L~&amp;2=3D223"><font size=3D"-1" face=3D"Arial, Hel=
vetica, sans-serif"><font color=3D"#336EA0">The Suicide Run by William St=
yron</font></font></a>
</td>
<td style=3D"WIDTH: 17px" width=3D"15"></td>
</tr>
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<td style=3D"HEIGHT: 24px" width=3D"15"></td>
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<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"></td>
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To: paul@durrant.co.uk
Date: Thu, 8 Oct 2009 15:58:58 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead_Announcement:=A0_Re-launch!=A0_New_pricing,_new?=
    =?ISO-8859-1?Q?_formats_and_LOTS_of_ebooks!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">We now have over 300,000 ebooks for your S=
ony Reader, Cooler,=A0IPhone=A0and almost any other ereader device out th=
ere!=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Best of all, we've made =
sure there is <strong>one price</strong> across all formats.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We now carry the followi=
ng formats:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D214">-ePub</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D215">-PDF</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D216">-eReader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D217">-Mobipocket</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D218">-Microsoft Reader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So try us out again!=A0 =
Here's a discount code for 40% off your next order:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 <strong>=
300000=A0</strong> (i.e. the number three followed by five zeros)</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Our code will expire in =
one week from today.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.=A0 We respond quic=
kly and take pride in satisfying our customers!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">=A0</p>
</td>
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To: paul@durrant.co.uk
Date: Thu, 8 Oct 2009 15:58:58 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead_Announcement:=A0_Re-launch!=A0_New_pricing,_new?=
    =?ISO-8859-1?Q?_formats_and_LOTS_of_ebooks!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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erread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
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&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~=
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">We now have over 300,000 ebooks for your S=
ony Reader, Cooler,=A0IPhone=A0and almost any other ereader device out th=
ere!=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Best of all, we've made =
sure there is <strong>one price</strong> across all formats.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We now carry the followi=
ng formats:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D214">-ePub</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D215">-PDF</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D216">-eReader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D217">-Mobipocket</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D218">-Microsoft Reader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So try us out again!=A0 =
Here's a discount code for 40% off your next order:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 <strong>=
300000=A0</strong> (i.e. the number three followed by five zeros)</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Our code will expire in =
one week from today.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.=A0 We respond quic=
kly and take pride in satisfying our customers!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">=A0</p>
</td>
<td width=3D"258" align=3D"middle">
<a style=3D"WIDTH: 264px; HEIGHT: 341px" target=3D"_new" href=3D"http://c=
yberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&amp;2=3D219=
"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"Rocket Laun=
ch" align=3D"right" src=3D"http://cyberread.com/Email/Images/launch21.jpg=
" width=3D"300" height=3D"500"></a><a target=3D"_blank" href=3D"http://cy=
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To: paul@durrant.co.uk
Date: Thu, 8 Oct 2009 15:58:58 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead_Announcement:=A0_Re-launch!=A0_New_pricing,_new?=
    =?ISO-8859-1?Q?_formats_and_LOTS_of_ebooks!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
Content-Type: Text/Html; charset=ISO-8859-1
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X-ZohoMail-Sender: CyberRead
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<html xmlns:xsl=3D"http://www.w3.org/1999/xhtml" xmlns:rn=3D"http://schem=
as.rightnow.com/crm/document">
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                                                                  =20
<title>CyberRead.com</title>

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erread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
ges/cyberread-logo.gif" width=3D"230" height=3D"67"></a></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">We now have over 300,000 ebooks for your S=
ony Reader, Cooler,=A0IPhone=A0and almost any other ereader device out th=
ere!=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Best of all, we've made =
sure there is <strong>one price</strong> across all formats.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We now carry the followi=
ng formats:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D214">-ePub</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D215">-PDF</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D216">-eReader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D217">-Mobipocket</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpZDv8STzvOGvYe~yL~Jvsq~_j~&am=
p;2=3D218">-Microsoft Reader</a></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">So try us out again!=A0 =
Here's a discount code for 40% off your next order:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The code is:=A0 <strong>=
300000=A0</strong> (i.e. the number three followed by five zeros)</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Our code will expire in =
one week from today.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">As always, never hesitat=
e to reach out to customer support with any questions.=A0 We respond quic=
kly and take pride in satisfying our customers!</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Clint Brauer</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">=A0</p>
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To: paul@durrant.co.uk
Date: Sat, 1 Aug 2009 23:48:31 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_Ayn_Rand_freebie_for_all_you_individuals_ou?=
    =?ISO-8859-1?Q?t_there...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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erread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D157">=
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~=
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m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D171"><img=
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/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0<a tar=
get=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTv=
OGvYe~yL~Jvsq~5T~&amp;2=3D206">Anthem</a> by <a target=3D"_new" href=3D"h=
ttp://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;=
2=3D207">Ayn Rand</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Well...that was one hell=
uva ride.=A0 I'm not sure what else to say about it....except that it's p=
ure Ayn Rand,=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I'm a big fan of The Fou=
ntainhead and Atlas Shrugged.=A0 But this book=A0just didn't get my atten=
tion.=A0=A0I suppose it's just a little to abstract and a little too biza=
rre for my feeble mind.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The book was published i=
n 1938.=A0 My guess is back then with all the=A0government programs and t=
he sense of=A0being a "collective"; this book would have been much more i=
ntriguing.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">In the current age of na=
rcissm, it's just not as intriguing.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, if you click on=
 the link above, the book is only 99 cents.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0decided to discount =
the book 100% for the first 100 users because I'm such a giver and I like=
 to share with others.=A0 (there's a feeble joke there if you catch it)</=
p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 100%=
 off of Anthem:=A0 <strong>ANTHEM</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
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<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
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p://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/15/55/67=
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
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eck out our current Best Sellers:</strong></font></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
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<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&am=
p;2=3D184">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D186">Read More =BB</a></td>
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<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
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To: paul@durrant.co.uk
Date: Sat, 1 Aug 2009 23:48:31 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_Ayn_Rand_freebie_for_all_you_individuals_ou?=
    =?ISO-8859-1?Q?t_there...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td height=3D"21" width=3D"6">=A0</td>
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<td height=3D"21" width=3D"6">=A0</td>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0<a tar=
get=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTv=
OGvYe~yL~Jvsq~5T~&amp;2=3D206">Anthem</a> by <a target=3D"_new" href=3D"h=
ttp://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;=
2=3D207">Ayn Rand</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Well...that was one hell=
uva ride.=A0 I'm not sure what else to say about it....except that it's p=
ure Ayn Rand,=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I'm a big fan of The Fou=
ntainhead and Atlas Shrugged.=A0 But this book=A0just didn't get my atten=
tion.=A0=A0I suppose it's just a little to abstract and a little too biza=
rre for my feeble mind.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The book was published i=
n 1938.=A0 My guess is back then with all the=A0government programs and t=
he sense of=A0being a "collective"; this book would have been much more i=
ntriguing.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">In the current age of na=
rcissm, it's just not as intriguing.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, if you click on=
 the link above, the book is only 99 cents.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0decided to discount =
the book 100% for the first 100 users because I'm such a giver and I like=
 to share with others.=A0 (there's a feeble joke there if you catch it)</=
p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 100%=
 off of Anthem:=A0 <strong>ANTHEM</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/15/55/67=
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
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eck out our current Best Sellers:</strong></font></td>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
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To: paul@durrant.co.uk
Date: Sat, 1 Aug 2009 23:48:31 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_Ayn_Rand_freebie_for_all_you_individuals_ou?=
    =?ISO-8859-1?Q?t_there...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0<a tar=
get=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTv=
OGvYe~yL~Jvsq~5T~&amp;2=3D206">Anthem</a> by <a target=3D"_new" href=3D"h=
ttp://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;=
2=3D207">Ayn Rand</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Well...that was one hell=
uva ride.=A0 I'm not sure what else to say about it....except that it's p=
ure Ayn Rand,=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I'm a big fan of The Fou=
ntainhead and Atlas Shrugged.=A0 But this book=A0just didn't get my atten=
tion.=A0=A0I suppose it's just a little to abstract and a little too biza=
rre for my feeble mind.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The book was published i=
n 1938.=A0 My guess is back then with all the=A0government programs and t=
he sense of=A0being a "collective"; this book would have been much more i=
ntriguing.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">In the current age of na=
rcissm, it's just not as intriguing.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, if you click on=
 the link above, the book is only 99 cents.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0decided to discount =
the book 100% for the first 100 users because I'm such a giver and I like=
 to share with others.=A0 (there's a feeble joke there if you catch it)</=
p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 100%=
 off of Anthem:=A0 <strong>ANTHEM</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
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<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I just finished=A0<a tar=
get=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTv=
OGvYe~yL~Jvsq~5T~&amp;2=3D206">Anthem</a> by <a target=3D"_new" href=3D"h=
ttp://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;=
2=3D207">Ayn Rand</a>.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Well...that was one hell=
uva ride.=A0 I'm not sure what else to say about it....except that it's p=
ure Ayn Rand,=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I'm a big fan of The Fou=
ntainhead and Atlas Shrugged.=A0 But this book=A0just didn't get my atten=
tion.=A0=A0I suppose it's just a little to abstract and a little too biza=
rre for my feeble mind.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The book was published i=
n 1938.=A0 My guess is back then with all the=A0government programs and t=
he sense of=A0being a "collective"; this book would have been much more i=
ntriguing.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">In the current age of na=
rcissm, it's just not as intriguing.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Anyways, if you click on=
 the link above, the book is only 99 cents.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I=A0decided to discount =
the book 100% for the first 100 users because I'm such a giver and I like=
 to share with others.=A0 (there's a feeble joke there if you catch it)</=
p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 100%=
 off of Anthem:=A0 <strong>ANTHEM</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
fDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/15/55/67=
/1_coverart.jpg" width=3D"200" height=3D"310"></a></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~=
yL~Jvsq~5T~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOGvYe~yL~Jvsq~5T~&am=
p;2=3D184">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wpfDv8SVTvOG=
vYe~yL~Jvsq~5T~&amp;2=3D186">Read More =BB</a></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
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<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
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 will respond within 24 hours.</font></td>
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font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
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From cyberread_ma@rnmk.com Sat Jul 18 19:35:44 2009
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To: paul@durrant.co.uk
Date: Sat, 18 Jul 2009 14:35:37 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0_40%_off_of_World_Wide_Rave?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
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&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">A=A0Marketing VP/friend of mine highly rec=
ommended=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D204">World Wide Rave</a>=A0to me=
=2E=A0 Now I'm recommending it to you.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">While I don't agree with the author that h=
is approach is the ONLY way to pursue marketing; it certainly is an impor=
tant part of an approach to a given market</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">In addition, what I do admire is that he g=
ets beyond the "slick marketing" that has occupied the mindset of compani=
es for years and basicly says "stand for something".</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">This is=
 exactly how I feel about life in general.=A0 Stand for something or get =
knocked down for nothing.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<font size=3D"2"><font color=3D"#0000FF"><span><span style=3D"COLOR: #000=
000">T<span style=3D"FONT-FAMILY: Arial">he book really got me fired up t=
o get the CyberRead blog up and running.=A0 It's been on my mind a great =
deal and this helped give me the courage to pursue it.=A0 Hopefully it do=
es the same for you.=A0</span></span></span></font></font>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off of World Wide Rave:=A0 <strong>WWRAVE</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
hDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/10/17/55=
/9780470430460_9780470430460_coverart.jpg" width=3D"200" height=3D"310"><=
/a></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&am=
p;2=3D184">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D186">Read More =BB</a></td>
<td width=3D"15"></td>
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CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
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From cyberread_ma@rnmk.com Sat Jul 18 19:35:44 2009
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To: paul@durrant.co.uk
Date: Sat, 18 Jul 2009 14:35:37 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0_40%_off_of_World_Wide_Rave?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
ges/cyberread-logo.gif" width=3D"230" height=3D"67"></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
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</table>
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<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">A=A0Marketing VP/friend of mine highly rec=
ommended=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D204">World Wide Rave</a>=A0to me=
=2E=A0 Now I'm recommending it to you.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">While I don't agree with the author that h=
is approach is the ONLY way to pursue marketing; it certainly is an impor=
tant part of an approach to a given market</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">In addition, what I do admire is that he g=
ets beyond the "slick marketing" that has occupied the mindset of compani=
es for years and basicly says "stand for something".</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">This is=
 exactly how I feel about life in general.=A0 Stand for something or get =
knocked down for nothing.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<font size=3D"2"><font color=3D"#0000FF"><span><span style=3D"COLOR: #000=
000">T<span style=3D"FONT-FAMILY: Arial">he book really got me fired up t=
o get the CyberRead blog up and running.=A0 It's been on my mind a great =
deal and this helped give me the courage to pursue it.=A0 Hopefully it do=
es the same for you.=A0</span></span></span></font></font>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off of World Wide Rave:=A0 <strong>WWRAVE</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
hDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/10/17/55=
/9780470430460_9780470430460_coverart.jpg" width=3D"200" height=3D"310"><=
/a></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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</tr>
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<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
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<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&am=
p;2=3D184">Read More =BB</a></td>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D186">Read More =BB</a></td>
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From cyberread_ma@rnmk.com Sat Jul 18 19:35:44 2009
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To: paul@durrant.co.uk
Date: Sat, 18 Jul 2009 14:35:37 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0_40%_off_of_World_Wide_Rave?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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                                                                  =20
<title>CyberRead.com</title>

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<tr>
<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
ges/cyberread-logo.gif" width=3D"230" height=3D"67"></a></td>
<td height=3D"67" width=3D"258">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
</tbody>
</table>
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<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">A=A0Marketing VP/friend of mine highly rec=
ommended=A0<a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D204">World Wide Rave</a>=A0to me=
=2E=A0 Now I'm recommending it to you.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">While I don't agree with the author that h=
is approach is the ONLY way to pursue marketing; it certainly is an impor=
tant part of an approach to a given market</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">In addition, what I do admire is that he g=
ets beyond the "slick marketing" that has occupied the mindset of compani=
es for years and basicly says "stand for something".</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">This is=
 exactly how I feel about life in general.=A0 Stand for something or get =
knocked down for nothing.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<font size=3D"2"><font color=3D"#0000FF"><span><span style=3D"COLOR: #000=
000">T<span style=3D"FONT-FAMILY: Arial">he book really got me fired up t=
o get the CyberRead blog up and running.=A0 It's been on my mind a great =
deal and this helped give me the courage to pursue it.=A0 Hopefully it do=
es the same for you.=A0</span></span></span></font></font>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off of World Wide Rave:=A0 <strong>WWRAVE</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
hDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D=
205"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://www.cyberread.com/files/10/17/55=
/9780470430460_9780470430460_coverart.jpg" width=3D"200" height=3D"310"><=
/a></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~=
yL~Jvsq~5j~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
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t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOGvYe~yL~Jvsq~5j~&am=
p;2=3D184">Read More =BB</a></td>
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t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wphDv8SVzvOG=
vYe~yL~Jvsq~5j~&amp;2=3D186">Read More =BB</a></td>
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"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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From cyberread_ma@rnmk.com Sun Jun 07 00:04:13 2009
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To: paul@durrant.co.uk
Date: Sat, 6 Jun 2009 19:04:05 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead_on_Facebook:=A0_Major_discount_coming...?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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                                                                  =20
<title>CyberRead.com</title>

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color=3D"#FFFFFF">
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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D171"><img=
 style=3D"Z-INDEX: 0" border=3D"0" alt=3D"My Account" src=3D"http://cyber=
read.com/Email/Images/btmyacount.gif" width=3D"88" height=3D"21"></a></td=
>
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<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Please plan to become a =
fan of=A0<a style=3D"COLOR: #0000ff" target=3D"_new" href=3D"http://cyber=
read.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D201">Cy=
berRead on Facebook</a> by the end of next Tuesday.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Just click=A0<a style=3D=
"COLOR: #0000ff" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D202">here</a> and you will =
go to our page.=A0 Once you land on the page click on the link that says =
"Become a Fan".=A0 It's pretty much that simple.=A0 (although Facebook ma=
y prompt you to login first)</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's why you should do=
 this:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">1.)=A0=A0Sometime after =
Tuesday=A0we will have a 1-day sale on everything in the store.=A0=A0We w=
ill not be sending out an email with this code.=A0 It will only go out to=
 our fans on Facebook.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">2.)=A0 While the above i=
s good incentive for you, t<font size=3D"-1" face=3D"Arial, Helvetica, sa=
ns-serif">he real idea is to directly engage with our customers and get t=
o know you a little better.=A0 It's also a better venue for impromptu sha=
ring of stuff important to avid readers=A0than constantly sending email.<=
/font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">3.)=A0 =
This is a chance for our readers to share with each other their thoughts =
on a particular book, author, ereader device or on CyberRead in general.<=
/font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">4.)=A0 =
=46rom time to time we'll post about other interesting topics relevant to=
 the ereader market.=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">So do y=
ourself a favor and take the minute and become a fan of CyberRead!</font>=
</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">=A0</p>
<p></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
lDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D180"><a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D=
203"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"The Forg=
otten Man" align=3D"right" src=3D"http://christopherdessi.files.wordpress=
=2Ecom/2009/05/facebook-logo.png" width=3D"200" height=3D"310"></a></a></=
a>
</td>
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</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~=
yL~Jvsq~4D~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~=
yL~Jvsq~4D~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~=
yL~Jvsq~4D~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~=
yL~Jvsq~4D~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOG=
vYe~yL~Jvsq~4D~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOGvYe~yL~Jvsq~4D~&am=
p;2=3D184">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOG=
vYe~yL~Jvsq~4D~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wplDv8SWzvOG=
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To: paul@durrant.co.uk
Date: Wed, 3 Jun 2009 16:31:19 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead_Reviews:=A0_50%_off_Alex_Kava_novels!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I randomly picked=A0<a target=3D"_new" hre=
f=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wppDv8SXzvOGvYe~yL~Jvsq~4j=
~&amp;2=3D195">"A Perfect Evil"</a> by=A0<a target=3D"_new" href=3D"http:=
//cyberread.custhelp.com/rd?1=3DAvcG~wppDv8SXzvOGvYe~yL~Jvsq~4j~&amp;2=3D=
196">Alex Kava</a> to read and review.=A0 I just finished the title last =
night...so it's fresh on my mind.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The boo=
k takes place in Platte City, NE...just outside of Omaha.=A0 I was just i=
n Omaha last week so that was interesting timing.=A0 But not too much inf=
o is given out about Nebraska aside from the fact a lot of the characters=
 wore the red of the Cornhuskers.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">A Perfe=
ct Evil is=A0an enjoyable "mindless" read.=A0 The suspense is a little bi=
t limited as the "bad guy" is identified pretty early in the novel.=A0 Th=
at said, there's some decent character development in the book that drew =
me in to the title.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font f=
ace=3D"Arial, Helvetica, sans-serif">Apparently I am not alone as this au=
ther has selected one of the characters in the book to=A0feature in multi=
ple titles since then. (ala Jack Ryan in=A0<a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wppDv8SXzvOGvYe~yL~Jvsq~4j~&amp;2=3D=
197">Tom Clancy</a> novels)=A0 You can read the subsequent novels and sav=
e yourself some=A0expense by ordering the <a target=3D"_new" href=3D"http=
://cyberread.custhelp.com/rd?1=3DAvcG~wppDv8SXzvOGvYe~yL~Jvsq~4j~&amp;2=3D=
198">Alex Kava bundle</a>.=A0</font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">I will warn you tha=
t the book "leaves you hanging" and forces you to reach the next book in =
the series.=A0 I will pick up the bundle and start reading them all...but=
 I'm not passionate enough to do that at the exact moment.</span></span><=
/font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">Here's the code for=
 50% off of the Alex Kava Bundle:=A0 <strong>KAVABN</strong></span></span=
></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off of A Perfect Evil:=A0 <strong>EVIL01</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
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From cyberread_ma@rnmk.com Wed May 27 17:55:18 2009
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To: paul@durrant.co.uk
Date: Wed, 27 May 2009 12:55:10 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_50%_off_Angels_&_Demons?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">You can call me a "pawn" in the larger pub=
licity engine of the studios and major book publishers.=A0 I don't care.=A0=
</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I enjoyed=A0<a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~yL~Jvsq~7D~&amp;2=3D=
193">The DaVinci Code</a> thorougly and plan to enjoy=A0<a target=3D"_new=
" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~yL~Jv=
sq~7D~&amp;2=3D194">Angels &amp; Demons</a> very soon.=A0 (as well as wat=
ch the movie)</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I'm a sucker for historical fiction as it =
combines my love of history and my love of books.</font><font size=3D"2">=
<font color=3D"#0000FF"><span><span style=3D"COLOR: #000000">Obviously, i=
t is fiction and thus the author doesn't always get=A0the facts=A0"right"=
=2E=A0</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">But if you can reco=
gnize=A0up front that=A0the book is "fiction" and, at best, possibly a=A0=
starting point for more research regarding the "facts" of the history, th=
en chances are you will enjoy this title.=A0 (obviously a ton of folks al=
ready have!)</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off of Angels &amp; Demons:=A0 <strong>ANGELS</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S. I have not yet read=
 Angels &amp; Demons...but would love to have some reviews on the title o=
n our site.=A0 (hint, hint)</p>
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178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
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eck out our current Best Sellers:</strong></font></td>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~=
yL~Jvsq~7D~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~yL~Jvsq~7D~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~=
yL~Jvsq~7D~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~yL~Jvsq~7D~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~=
yL~Jvsq~7D~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wptDv8SYzvOGvYe~=
yL~Jvsq~7D~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wptDv8SYzvOGvYe~yL~Jvsq~7D~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
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<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
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From cyberread@mailwc.custhelp.com Tue May 19 14:53:01 2009
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From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <4A12C7C9.000002.23084@webwc04.int.rightnowtech.com>
Date: Tue, 19 May 2009 09:52:57 -0500 (CDT)
Subject: Snow Crash [Incident: 090519-000000]


--------------Boundary-00=_90CWVA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
Snow Crash


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 05/19/2009 09:52 AM=09
I sent to Mobipocket and asked them to update...:-)  (that way I will avo=
id data issues)

How are you doing?

BTW, you just made my day after an awful start.

Customer (Paul Durrant) - 05/19/2009 09:26 AM=09
A better cover image.

regards,

Paul

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D image File A=
ttachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
SnowCrash.jpg, 63647 bytes, added to incident

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At=
tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Attachment 2.txt, 2 bytes, added to incident


Question Reference #090519-000000
---------------------------------------------------------------
  Product Level 1: Other
     Date Created: 05/19/2009 09:26 AM
     Last Updated: 05/19/2009 09:52 AM
           Status: Waiting
      Device Type:=20
 Operating System:=20


[---001:001190:35992---]


--------------Boundary-00=_90CWVA40000000000000
Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Snow Crash</title>
</head>
<body>
<br /><!--RNTStart-->
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">Snow Crash</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">05=
/19/2009 09:52 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I sent to Mobipocket and asked them =
to update...:-)  (that way I will avoid data issues)<br/><br/>How are you=
 doing?<br/><br/>BTW, you just made my day after an awful start.</td></tr=
>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">05/19/2=
009 09:26 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">A better cover image.<br/><br/>regar=
ds,<br/><br/>Paul<br/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D image File Attachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D<br/>SnowCrash.jpg, 63647 bytes, added to incident<b=
r/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text=
 File Attachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D<br/>Attachment 2.txt, 2 bytes, added to incident</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #09=
0519-000000</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">Other</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">05/19/2009 09:26 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">05/19/2009 09:52 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Device =
Type:&nbsp;</b></td><td class=3D"data"></td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Operati=
ng System:&nbsp;</b></td><td class=3D"data"></td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd13034-->
</body>
</html>

--------------Boundary-00=_90CWVA40000000000000--


From cyberread@mailwc.custhelp.com Tue May 19 14:26:52 2009
Return-Path: <cyberread@mailwc.custhelp.com>
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From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <4A12C1A9.000002.15822@utilwc01.int.rightnowtech.com>
Date: Tue, 19 May 2009 09:26:49 -0500 (CDT)
Subject: Snow Crash [Incident: 090519-000000]


--------------Boundary-00=_PSAWVA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Thank y=
ou for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within=20
one business day or less.

The CyberRead Team


Question Reference #090519-000000
---------------------------------------------------------------
          Summary: Snow Crash
     Date Created: 05/19/2009 09:26 AM
     Last Updated: 05/19/2009 09:26 AM
           Status: Unresolved
      Device Type:=20
 Operating System:=20


Discussion Thread
---------------------------------------------------------------
Customer (Paul Durrant) - 05/19/2009 09:26 AM=09
A better cover image.

regards,

Paul

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D image File A=
ttachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
SnowCrash.jpg, 63647 bytes, added to incident

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At=
tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Attachment 2.txt, 2 bytes, added to incident


[---001:000877:08207---]


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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Snow Crash</title>
</head>
<body>
<br /><!--RNTStart-->
Thank you for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within one =
business day or less.

The CyberRead Team<br /><br /><table cellpadding=3D"2" cellspacing=3D"0" =
border=3D"0" width=3D"100%">
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #09=
0519-000000</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Summary=
:&nbsp;</b></td><td class=3D"data">Snow Crash</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">05/19/2009 09:26 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">05/19/2009 09:26 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Unresolved</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Device =
Type:&nbsp;</b></td><td class=3D"data"></td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Operati=
ng System:&nbsp;</b></td><td class=3D"data"></td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">05/19/2=
009 09:26 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">A better cover image.<br/><br/>regar=
ds,<br/><br/>Paul<br/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D image File Attachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D<br/>SnowCrash.jpg, 63647 bytes, added to incident<b=
r/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text=
 File Attachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D<br/>Attachment 2.txt, 2 bytes, added to incident</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd53665-->
</body>
</html>

--------------Boundary-00=_PSAWVA40000000000000--


From orders@cyberread.com Tue May 19 14:15:38 2009
Return-Path: <anonymous@cyberread.com>
Received: from murder ([unix socket])
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Received: from cyberread.com (cyberread.com [174.133.134.90])
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Received: (qmail 21380 invoked by uid 48); 19 May 2009 09:15:33 -0500
Date: 19 May 2009 09:15:33 -0500
Message-ID: <20090519141533.21377.qmail@cyberread.com>
To: paul@durrant.co.uk
Subject: Confirmation of your order from CyberRead [Order Number 27869]
From: orders@cyberread.com
X-Mailer: PHP/5.1.6
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Content-Type: multipart/alternative; boundary="NextPart-mime-boundary-e81222dda869a05edd93246aecef0788"



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Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 7bit

 Dear Paul Durrant:

  This email is a confirmation that you have made the following
  purchase at the CyberRead Online eBook store, http://cyberread.com.
  

  -----------------------------------------------------------------------------------------------------
  Order Number:  27869
  Purchase Date: 05/19/09


  Book Title                                Author                          Format             Price
  ----------------------------------------  ------------------------------  -----------------  -------- 
  Snow Crash                                Stephenson, Neal                Mobipocket         9.95    

  ----------------------------------------  ------------------------------  -----------------  --------

  Subtotal:   9.95
  Discount:   4.98

  Total Paid: 4.97
  -----------------------------------------------------------------------------------------------------


If you have any questions please don't hesitate to contact us at CyberRead Support and someone will respond within 24 hours.

To ensure all future communications show up in your inbox, please add us to your safe list. If you wish to unsubscribe you can do so here.

Please note: This email message was sent from a notification-only address that cannot accept incoming email.

(C) 1999-2008 CyberRead (TM). All rights reserved.


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<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8" />
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<style type=3D"text/css">
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p {margin-top: 10px; margin-bottom: 10px}
-->
</style>
</head>

<body>

<table width=3D"800" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=
=3D"center">
  <tr><td width=3D"800" height=3D"2" bgcolor=3D"#2c537a"></td></tr>
  <tr><td width=3D"800" height=3D"8" bgcolor=3D"#3c70a2"></td></tr>
</table>

<table width=3D"798" border=3D"0" align=3D"center" cellpadding=3D"1" cellsp=
acing=3D"0" bgcolor=3D"#4778a7">
  <tr><td>


<table width=3D"798" border=3D"0" cellspacing=3D"0" cellpadding=3D"10" bgco=
lor=3D"#ffffff">
  <tr>
    <td width=3D"542" height=3D"67" bgcolor=3D"#ffffff"><a href=3D"http://w=
ww.cyberread.com"><img src=3D"http://www.cyberread.com/Images/Email/cyberre=
ad-logo.gif" alt=3D"cyberread" width=3D"230" height=3D"67" border=3D"0" /><=
/a></td>
    <td width=3D"258" height=3D"67">
       <table width=3D"258" border=3D"0" cellspacing=3D"0" cellpadding=3D"0=
">
         <tr>
           <td width=3D"95" height=3D"21"align=3D"center"><a href=3D"http:/=
/www.cyberread.com/Shop/browse.php?filter=3Drecommended" target=3D"_blank">=
<img src=3D"http://www.cyberread.com/Images/Email/btbrowse.gif" alt=3D"Brow=
se eBooks" width=3D"95" height=3D"21" border=3D"0" /></a></td>
           <td width=3D"6" height=3D"21">&nbsp;</td>
           <td width=3D"56" height=3D"21" align=3D"center"><a href=3D"http:=
//www.cyberread.com/Shop/search.php" target=3D"_blank"><img src=3D"http://w=
ww.cyberread.com/Images/Email/btsearch.gif" alt=3D"Search" border=3D"0" /><=
/a></td>
           <td width=3D"6" height=3D"21">&nbsp;</td>
           <td width=3D"95" height=3D"21" align=3D"center"><a href=3D"http:=
//www.cyberread.com/Account/"><img src=3D"http://www.cyberread.com/Images/E=
mail/btmyaccount.gif" alt=3D"My Account" width=3D"88" height=3D"21" border=
=3D"0" /></a></td>
         </tr>
       </table>
    </td>
  </tr>
<tr>
<td rowspan=3D"2" valign=3D"top">
<font face=3D"Arial, Helvetica, sans-serif" size=3D"-1">

<p><strong>Dear Paul Durrant,</strong></p>

<p>Thanks for your recent purchase.</p>

  <table width=3D"95%" cellpadding=3D"7" cellspacing=3D"0" bgcolor=3D"#D9E7=
F2">
   =20
    <tr>
    <td width=3D"65%" height=3D"50">
        <a href=3D"http://www.cyberread.com/Snow-Crash/Neal-Stephenson/info=
/10565/" style=3D"text-decoration:none"><font color=3D"#336ea0">Snow Crash<=
/font></a><br />
=09=09by <a href=3D"http://www.cyberread.com/Shop/search.php?author=3DSteph=
enson+Neal" style=3D"text-decoration:none"><font color=3D"#336ea0">Stephens=
on, Neal</font></a>
=09</td>
    <td width=3D"35%" valign=3D"middle" height=3D"50">
        <strong>Format:</strong> Mobipocket<br />
=09=09<strong>Price:</strong> 9.95
=09</td>
  </tr>
   =20
     <tr>
       <td width=3D"65%" height=3D"120" bgcolor=3D"#ffffff">&nbsp;</td>
       <td width=3D"35%" height=3D"120" valign=3D"middle" bgcolor=3D"#fffff=
f">
        =09<strong>Subtotal:</strong> 9.95<br />
=09=09=09<strong>Discount:</strong> 4.98<br />
=09=09=09<strong>Total:</strong> 4.97<br />
=09=09=09<br />
=09=09=09<strong>Receipt Date:</strong> 05/19/09
=09   </td>
     </tr>
 =20
  </table>

<br />

<p><strong>Need help?</strong><br />
Please contact <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.c=
fg/php/enduser/std_alp.php" style=3D"text-decoration:none"><font color=3D"#=
336ea0"><strong>CyberRead Support</strong></font></a> and someone will resp=
ond within 24 hours.</p>
</font></td>

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<tr>
  <td valign=3D"top" width=3D"258" align=3D"center"><img src=3D"http://www.=
cyberread.com/Images/Email/books.jpg" /></td>
</tr>
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<table width=3D"798" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" bgcol=
or=3D"#ffffff">
  <tr><td width=3D"798" height=3D"10"></td></tr>
  <tr><td width=3D"798" height=3D"1" bgcolor=3D"#7d7d7d"></td></tr>
  <tr><td width=3D"798" height=3D"50" valign=3D"bottom"><font face=3D"Arial=
, Helvetica, sans-serif" size=3D"+1" color=3D"#336699"> <strong>&nbsp;&nbsp=
;&nbsp;&nbsp;Customers who bought this item also like: </strong></font></td=
>
  </tr>
  <tr><td width=3D"798" height=3D"10" valign=3D"bottom"></td></tr>
 =20
</table>

<table width=3D"798" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=
=3D"center" bgcolor=3D"#ffffff">
  <tr>
    <td width=3D"15" valign=3D"top"></td>
   =20
      <td width=3D"169" valign=3D"top"><font face=3D"Arial, Helvetica, sans=
-serif" size=3D"-1">
    =09<a href=3D"http://www.cyberread.com/Angler-The-Cheney-Vice-Presidenc=
y/BARTON-GELLMAN/info/75704/" target=3D"_blank"><img src=3D"http://www.cybe=
rread.com/files/07/57/04/coverthumb_75704.jpeg" width=3D"72" height=3D"96" =
border=3D"0" /></a><br />
    =09<a href=3D"http://www.cyberread.com/Angler-The-Cheney-Vice-Presidenc=
y/BARTON-GELLMAN/info/75704/" style=3D"text-decoration:none"><font color=3D=
"#336ea0">Angler: The Cheney Vice Presidency</font></a><br />
    =09by <a href=3D"http://www.cyberread.com/Shop/search.php?author=3DGELL=
MAN+BARTON" style=3D"text-decoration:none"><font color=3D"#336ea0">GELLMAN,=
 BARTON</font></a>
    </font></td>
    <td width=3D"15" valign=3D"top"></td>
      <td width=3D"169" valign=3D"top"><font face=3D"Arial, Helvetica, sans=
-serif" size=3D"-1">
    =09<a href=3D"http://www.cyberread.com/The-Rise-of-Biodiesel/Saphir-Lew=
is-and-Nathan-A-Haney-Ranger-Kidwell-Ross/info/55018/" target=3D"_blank"><i=
mg src=3D"http://www.cyberread.com/files/05/50/18/BDBookCOVERthb.gif" width=
=3D"72" height=3D"96" border=3D"0" /></a><br />
    =09<a href=3D"http://www.cyberread.com/The-Rise-of-Biodiesel/Saphir-Lew=
is-and-Nathan-A-Haney-Ranger-Kidwell-Ross/info/55018/" style=3D"text-decora=
tion:none"><font color=3D"#336ea0">The Rise of Biodiesel</font></a><br />
    =09by <a href=3D"http://www.cyberread.com/Shop/search.php?author=3DRang=
er+Kidwell-Ross+Saphir+Lewis++Nathan+A+Haney" style=3D"text-decoration:none=
"><font color=3D"#336ea0">Ranger Kidwell-Ross, Saphir Lewis &amp; Nathan A =
Haney</font></a>
    </font></td>
    <td width=3D"15" valign=3D"top"></td>
      <td width=3D"169" valign=3D"top"><font face=3D"Arial, Helvetica, sans=
-serif" size=3D"-1">
    =09<a href=3D"http://www.cyberread.com/T-is-for-Trespass/Sue-Grafton/in=
fo/54470/" target=3D"_blank"><img src=3D"http://www.cyberread.com/files/05/=
44/70/coverthumb_54470.jpeg" width=3D"72" height=3D"96" border=3D"0" /></a>=
<br />
    =09<a href=3D"http://www.cyberread.com/T-is-for-Trespass/Sue-Grafton/in=
fo/54470/" style=3D"text-decoration:none"><font color=3D"#336ea0">T is for =
Trespass</font></a><br />
    =09by <a href=3D"http://www.cyberread.com/Shop/search.php?author=3DSue+=
Grafton" style=3D"text-decoration:none"><font color=3D"#336ea0">Sue Grafton=
</font></a>
    </font></td>
    <td width=3D"15" valign=3D"top"></td>
      <td width=3D"169" valign=3D"top"><font face=3D"Arial, Helvetica, sans=
-serif" size=3D"-1">
    =09<a href=3D"http://www.cyberread.com/The-Night-Dance/Weyn/info/80448/=
" target=3D"_blank"><img src=3D"http://www.cyberread.com/files/08/04/48/cov=
erthumb_80448.jpeg" width=3D"72" height=3D"96" border=3D"0" /></a><br />
    =09<a href=3D"http://www.cyberread.com/The-Night-Dance/Weyn/info/80448/=
" style=3D"text-decoration:none"><font color=3D"#336ea0">The Night Dance</f=
ont></a><br />
    =09by <a href=3D"http://www.cyberread.com/Shop/search.php?author=3DWeyn=
+Suzanne++Craft+Mahlon+F++Craft+Kinuko+Y" style=3D"text-decoration:none"><f=
ont color=3D"#336ea0">Weyn, Suzanne / Craft, Mahlon F. / Craft, Kinuko Y.</=
font></a>
    </font></td>
    <td width=3D"15" valign=3D"top"></td>
 =20
  </tr>
  <tr>
    <td width=3D"15"></td> =20
   =20
      <td width=3D"170" height=3D"44" valign=3D"middle" align=3D"right">
    =09<a href=3D"http://www.cyberread.com/Angler-The-Cheney-Vice-Presidenc=
y/BARTON-GELLMAN/info/75704/" target=3D"_blank" style=3D"text-decoration:no=
ne"><strong><font face=3D"Arial, Helvetica, sans-serif" size=3D"-1" color=
=3D"#336ea0">Read More &raquo;</font></strong></a>
    </td>
    <td width=3D"15"></td>
      <td width=3D"170" height=3D"44" valign=3D"middle" align=3D"right">
    =09<a href=3D"http://www.cyberread.com/The-Rise-of-Biodiesel/Saphir-Lew=
is-and-Nathan-A-Haney-Ranger-Kidwell-Ross/info/55018/" target=3D"_blank" st=
yle=3D"text-decoration:none"><strong><font face=3D"Arial, Helvetica, sans-s=
erif" size=3D"-1" color=3D"#336ea0">Read More &raquo;</font></strong></a>
    </td>
    <td width=3D"15"></td>
      <td width=3D"170" height=3D"44" valign=3D"middle" align=3D"right">
    =09<a href=3D"http://www.cyberread.com/T-is-for-Trespass/Sue-Grafton/in=
fo/54470/" target=3D"_blank" style=3D"text-decoration:none"><strong><font f=
ace=3D"Arial, Helvetica, sans-serif" size=3D"-1" color=3D"#336ea0">Read Mor=
e &raquo;</font></strong></a>
    </td>
    <td width=3D"15"></td>
      <td width=3D"170" height=3D"44" valign=3D"middle" align=3D"right">
    =09<a href=3D"http://www.cyberread.com/The-Night-Dance/Weyn/info/80448/=
" target=3D"_blank" style=3D"text-decoration:none"><strong><font face=3D"Ar=
ial, Helvetica, sans-serif" size=3D"-1" color=3D"#336ea0">Read More &raquo;=
</font></strong></a>
    </td>
    <td width=3D"15"></td>
     =20
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</table>

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    <font face=3D"Arial, Helvetica, sans-serif" size=3D"-1" color=3D"#fffff=
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ve&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Suite D425&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;Marina Del Rey, CA  90292</font>    </td>
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To: paul@durrant.co.uk
Date: Tue, 19 May 2009 09:05:50 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_50%_off_Snow_Crash!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td height=3D"21" width=3D"6">=A0</td>
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Years ago a friend of mine persuaded me to=
 try out a science fiction author named <strong><a target=3D"_new" href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&am=
p;2=3D187">Neal Stephenson</a></strong>.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">Science=
 fiction had generally never appealed to me.=A0 While I do fully embrace =
techology and love to read about new technology, the dialogue in some sci=
ence fiction books leave something to be desired. (obviously lots of folk=
s disagree)</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">However, after read=
ing <strong><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=
=3DAvcG~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&amp;2=3D188">Snow Crash</a></strong>,=
 I had to agree with my friend.=A0 Not only did I throughly enjoy this bo=
ok, but it also gave me new enthusiasm about my career in software, media=
 and technology.</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">Some of you may fin=
d this book too "out there" to enjoy.=A0 But others might be surprised to=
 find yourself enjoying some science fiction.=A0 And for those of you who=
 are science fiction fans, you probably read this book eons ago.</span></=
span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off the book:=A0 <strong>SNOWCR</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S. My apologies for th=
e cover art looking blurry.=A0 It's the only one we have!</p>
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p://cyberread.custhelp.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&amp;2=3D180"><img style=3D"WIDTH: 263px" id=3D=
"IMG1" border=3D"0" alt=3D"The Forgotten Man" align=3D"right" src=3D"http=
://www.cyberread.com/files/01/05/65/Step_0553898191_mb_all_r1.jpg" width=3D=
"200" height=3D"310"></a></a>
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
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<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~=
yL~Jvsq~6L~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~=
yL~Jvsq~6L~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~yL~Jvsq~6L~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp3Dv8SazvOGvYe~=
yL~Jvsq~6L~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
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<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
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Robinson</font></a></font></p>
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From cyberread_ma@rnmk.com Fri May 15 01:17:44 2009
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To: paul@durrant.co.uk
Date: Thu, 14 May 2009 20:17:35 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0_50%_off_The_Forgotten_Man?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I finally finished=A0an outstanding title =
named <a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvc=
G~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D179"><strong>"The Forgotten Man"</s=
trong></a></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">A lot of folks, inc=
luding myself, have noted that there are some similarities between our cu=
rrent economic situation and that of the Great Depression.=A0 Obviously t=
here are some major differences as well, but the fact remains that we hav=
e gone from a stock market hysteria into a stock market disaster much lik=
e occured back in the late 20's.</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">Along those lines I=
 thought it might be a great time to read up on the Depression.=A0</span>=
</span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">I was not disappoin=
ted.</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">It would appear FDR=
 is not quite the miracle worker than some present-day politicians would =
lead us to believe. Also, his early administration took many cues from St=
alin's approach to collective industry.<br>
<br>
One last interesting data point. In 1937, the US gov't was spending the e=
quivalent of 9% of GDP. This year China is spending 16% according to Bloo=
mberg.</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">Something to ponder=
=2E</span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off the book:=A0 <strong>FORGOT</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D=
178"><a target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG=
~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D180"><img style=3D"WIDTH: 263px" id=3D=
"IMG1" border=3D"0" alt=3D"The Forgotten Man" align=3D"right" src=3D"http=
://www.cyberread.com//files/04/34/95/forgottenmanth_9780061446153.jpg" wi=
dth=3D"200" height=3D"310"></a></a>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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<td height=3D"10" width=3D"798"></td>
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<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~=
yL~Jvsq~6b~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~=
yL~Jvsq~6b~&amp;2=3D162"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D181"><img border=
=3D"0" alt=3D"Image" src=3D"http://cyberread.com/files/07/03/99/storyofed=
garsa_9780061662942.jpg" width=3D"67" height=3D"104"></a></a><br></font><=
/p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Story of Edga=
r Sawtelle</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Wroblewski, David</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~=
yL~Jvsq~6b~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/files/06/73/76/978-1-4000-6475-5.jpg" width=3D"68" height=3D"=
104"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">American Wife: A =
Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Sittenfeld, Curtis</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~=
yL~Jvsq~6b~&amp;2=3D164"><a href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&amp;2=3D182"><img border=3D"0" alt=3D"Im=
age" src=3D"http://cyberread.com/files/08/17/03/9781440656170_97814406561=
70.jpg" width=3D"72" height=3D"96"></a></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The Element</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Robinson</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOG=
vYe~yL~Jvsq~6b~&amp;2=3D183">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a href=3D=
"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOGvYe~yL~Jvsq~6b~&am=
p;2=3D184">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOG=
vYe~yL~Jvsq~6b~&amp;2=3D185">Read More =BB</a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a targe=
t=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp5Dv8SbTvOG=
vYe~yL~Jvsq~6b~&amp;2=3D186">Read More =BB</a></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
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From cyberread_ma@rnmk.com Mon May 11 01:06:35 2009
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To: paul@durrant.co.uk
Date: Sun, 10 May 2009 20:06:25 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0=A050%_off_of_the=A0bestseller_"1776"?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
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<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Well I lied.=A0 I had promised that the ne=
xt book I completed and reviewed would be to finish <a target=3D"_new" hr=
ef=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6=
r~&amp;2=3D175">The Forgotten Man</a>.=A0=A0Fascinating book so far...but=
 takes a while to wade through.</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I finished=A0a</font><font size=3D"2">titl=
e=A0written by=A0<font color=3D"#0000FF"><span style=3D"COLOR: #000000">D=
avid McCullough</span><strong>=A0</strong><span style=3D"COLOR: #000000">=
n</span><span><span style=3D"COLOR: #000000">amed=A0</span><a style=3D"CO=
LOR: #000000" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd?1=3D=
AvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D176"><strong style=3D"COLOR: #00=
00ff">1776</strong>.</a></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2"><font c=
olor=3D"#0000FF"><span><span style=3D"COLOR: #000000">One other interesti=
ng viewpoint taken throughout this book was how "luck" and "good fortune"=
 played a huge role in the independence of the United States.=A0 Both sid=
es benefitted greatly from timely changes in the weather and=A0just pure =
luck.=A0 But more than anything the United States=A0may never have existe=
d=A0(according to the author) if not for a very timely winter storm.=A0</=
span></span></font></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Even if you are not a ci=
tizen of the United States, I think you would find this book to be intere=
sting.=A0 If you think there are equally interesting books written about =
the "birth" of other countries, please bring them to my attention.</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off the book:=A0 <font style=3D"COLOR: #000000" color=3D"#0000FF"><strong=
>001776</strong></font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.=A0 The next=A0book =
I review will be <a target=3D"_new" href=3D"http://cyberread.custhelp.com=
/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D174">The Forgotten Man</=
a>.=A0 I mean it this time.</p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D160"></a><a target=3D"_new" href=3D"htt=
p://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D=
178"><img style=3D"WIDTH: 263px" id=3D"IMG1" border=3D"0" alt=3D"Bookeen =
ereader" align=3D"right" src=3D"http://www.cyberread.com/files/01/35/55/1=
7764.jpg" width=3D"200" height=3D"310"></a>
</td>
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</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td style=3D"HEIGHT: 166px" valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~=
yL~Jvsq~6r~&amp;2=3D161"><a target=3D"_new" href=3D"http://cyberread.cust=
help.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D177"><img style=3D=
"WIDTH: 72px; HEIGHT: 106px" border=3D"0" alt=3D"Image" src=3D"http://cyb=
erread.com/files/07/61/30/9780375891410.jpg" width=3D"72" height=3D"96"><=
/a></a></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><font color=3D=
"#336EA0">Brisingr</font><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~=
yL~Jvsq~6r~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~=
yL~Jvsq~6r~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/7thHeaven.gif" width=3D"68" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">7th Heaven</font>=
</a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Patterson, James</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~=
yL~Jvsq~6r~&amp;2=3D164"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/neweartha4_thumb.gif" width=3D"72" height=3D"96"=
></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">A New Earth</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Tolle, Eckhart</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 24px" width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D165"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D166"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D167"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D168"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
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</tbody>
</table>
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</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
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<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D172">support</a>.=A0Someone=
 will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br>
show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/ma/unsub.php?1=3DAvcG~wp7Dv8SbzvOGvYe~yL~Jvsq~6r~&amp;2=3D100025&amp;3=
=3D1">here</a></font></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
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<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
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To: paul@durrant.co.uk
Date: Mon, 4 May 2009 17:29:18 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead.com:=A0_50%_off_whatever_book_I_just_read?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D157">=
<img border=3D"0" alt=3D"cyberread" src=3D"http://cyberread.com/Email/Ima=
ges/cyberread-logo.gif" width=3D"230" height=3D"67"></a></td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
</tr>
</tbody>
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<td width=3D"542">
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">I am finally setting aside enough time to =
read a lot of books.=A0 As a manager of a book company, you would likely =
assume that I'm avid reader.=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">This was true in the past.=A0</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">But somewhere along the way I fell into th=
e trap of watching more television shows than reading books.=A0</font></p=
>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Since then I've figured out the error of m=
y ways and am reading each and every day....and loving it!</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"2">The fir=
st book I picked up was a title=A0written by=A0<strong style=3D"COLOR: #0=
000ff">Ken Follett</strong> named <a target=3D"_new" href=3D"http://cyber=
read.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D173">Pi=
llars of the Earth</a>.=A0 This was my first purchase of a Follett novel.=
</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">The book is an easy read=
=2E..but extremely long.=A0 While it is based in medieval times, Follett =
uses modern English throughout the dialogue.=A0 Some of you may find that=
 to be heresy, but for me it just makes for an enjoyable read.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">I do recommend the book =
if you looking for some light, non-challenging=A0reading=A0with some inte=
resting historical references.=A0</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's the code for 50% =
off:=A0 <strong style=3D"COLOR: #0000ff">PILLAR</strong></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Clint Brauer<br>
General Manager - CyberRead.com</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">P.S.=A0 The next=A0book =
I review will be <a target=3D"_new" href=3D"http://cyberread.custhelp.com=
/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D174">The Forgotten Man</=
a>.</p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp=
9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D160"></a><img style=3D"WIDTH: 263px" id=
=3D"IMG1" border=3D"0" alt=3D"Bookeen ereader" align=3D"right" src=3D"htt=
p://www.bookeen.com/Pics/productimages/HiRes/Cybook-in-hand.jpg" width=3D=
"200" height=3D"310">
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~=
yL~Jvsq~67~&amp;2=3D161"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/whitetigerthe4_1416562737.gif" width=3D"72" heig=
ht=3D"96"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The White Tiger: =
A Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~=
yL~Jvsq~67~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~=
yL~Jvsq~67~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/7thHeaven.gif" width=3D"68" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">7th Heaven</font>=
</a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Patterson, James</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~=
yL~Jvsq~67~&amp;2=3D164"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/neweartha4_thumb.gif" width=3D"72" height=3D"96"=
></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">A New Earth</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Tolle, Eckhart</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D165"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D166"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D167"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D168"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D172">support</a>.=A0Someone=
 will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br>
show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/ma/unsub.php?1=3DAvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~&amp;2=3D100025&amp;3=
=3D1">here</a></font></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
<td valign=3D"top" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvcG~wp9Dv8ScTvOGvYe~yL~Jvsq~67~.gif"><!-- ~RNT~AvcG=
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From cyberread_ma@rnmk.com Sat Apr 04 03:00:28 2009
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To: paul@durrant.co.uk
Date: Fri, 3 Apr 2009 22:00:20 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_We_just_fired_our_bank!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D157">=
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&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">After 3 years of dealing with a bunch of n=
onsense from our gigantic banking "partner", we've dumped their unwieldy,=
 unfriendly service in exchange for doing all our business with Paypal.<b=
r>
<br>
Now you can use both your credit cards (Visa, Mastercard, Discover, Ameri=
can Express) and your Paypal account on our site.<br>
<br>
And here's the best thing...<span style=3D"COLOR: #0000ff"><strong>you do=
n't have to live in the United States!</strong></span><br>
<br>
Some of you, including many of our international customers, have been usi=
ng Paypal on our site since last December.=A0=A0But chances are you can n=
ow also use your credit card without trouble.<br>
<br>
Our previous partner, which incidentally is a beneficiary of the recent U=
S banking bailout, made things very complex and created nightmares for ou=
r customers.=A0=A0<br>
<br>
So we fired them.=A0=A0Good riddance you greedy, evil clowns.<br>
<br>
BTW, don't forget to use our April discount code for 30% off!<br>
<br>
The code is:=A0=A0<span style=3D"COLOR: #0000ff"><strong>100000</strong>=A0=
</span>=A0(we are also celebrating passing 100,000 books!)</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif"><br>
Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq=
BDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D160"></a><img style=3D"WIDTH: 263px" id=
=3D"IMG1" border=3D"0" alt=3D"Bookeen ereader" align=3D"right" src=3D"htt=
p://www.bookeen.com/Pics/productimages/HiRes/Cybook-in-hand.jpg" width=3D=
"200" height=3D"310">
</td>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
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</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~=
yL~Jvsq~1b~&amp;2=3D161"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/whitetigerthe4_1416562737.gif" width=3D"72" heig=
ht=3D"96"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The White Tiger: =
A Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~=
yL~Jvsq~1b~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~=
yL~Jvsq~1b~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/7thHeaven.gif" width=3D"68" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">7th Heaven</font>=
</a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Patterson, James</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~=
yL~Jvsq~1b~&amp;2=3D164"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/neweartha4_thumb.gif" width=3D"72" height=3D"96"=
></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">A New Earth</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Tolle, Eckhart</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D165"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D166"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D167"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D168"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
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</tbody>
</table>
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</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact=A0<a style=3D=
"COLOR: #ffff00" target=3D"_new" href=3D"http://cyberread.custhelp.com/rd=
?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D172">support</a>.=A0Someone=
 will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br>
show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a style=3D"COLO=
R: #ffff00" href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/ma/unsub.php?1=3DAvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~&amp;2=3D100025&amp;3=
=3D1">here</a></font></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
<td valign=3D"top" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvcG~wqBDv8SdTvOGvYe~yL~Jvsq~1b~.gif"><!-- ~RNT~AvcG=
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From cyberread_ma@rnmk.com Thu Apr 02 03:31:26 2009
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To: paul@durrant.co.uk
Date: Wed, 1 Apr 2009 22:31:19 -0500 (CDT)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_April_discount_showers....?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
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&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
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<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~=
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<td height=3D"21" width=3D"6">=A0</td>
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/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<p style=3D"FONT-FAMILY: Arial"><span style=3D"FONT-SIZE: 12px"><br>
"....bring May flowers?<br>
<br>
Looks like I won't be winning any copywriting awards this year.=A0=A0:-)<=
br>
<br>
There is a lot of good stuff happening at CyberRead.=A0=A0You'll start be=
nefiting from the fruits of our labor in May/June of this year.<br>
<br>
But in the interim, here is a bit of great news...we have soared past 100=
,000 ebooks!<br>
<br>
To put that number in context, less than 3 years ago we only had 10,000!=A0=
 So much for those critics who said ebooks were never going to catch on.<=
br>
<br>
If you've been with us for a while, then you know the drill.=A0=A0We like=
 to celebrate our achievements with our customers.<br>
<br>
So this time we are offering a discount code for 30% off during the entir=
e month of April 2009.<br>
<br>
<span style=3D"COLOR: #0000ff"><strong>The code is:=A0=A0100000</strong><=
/span><br>
<br>
Also, as we always like to remind our customers, you can review an ebook =
on our site in return for a 40% discount code that can be used on ANY tit=
le in our store."</span></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><br>
Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq=
DDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D160"></a><img style=3D"WIDTH: 263px" id=
=3D"IMG1" border=3D"0" alt=3D"Bookeen ereader" align=3D"right" src=3D"htt=
p://www.bookeen.com/Pics/productimages/HiRes/Cybook-in-hand.jpg" width=3D=
"200" height=3D"310">
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~=
yL~Jvsq~1r~&amp;2=3D161"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/whitetigerthe4_1416562737.gif" width=3D"72" heig=
ht=3D"96"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The White Tiger: =
A Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~=
yL~Jvsq~1r~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~=
yL~Jvsq~1r~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/7thHeaven.gif" width=3D"68" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">7th Heaven</font>=
</a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Patterson, James</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~=
yL~Jvsq~1r~&amp;2=3D164"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/neweartha4_thumb.gif" width=3D"72" height=3D"96"=
></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">A New Earth</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Tolle, Eckhart</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D165"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D166"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D167"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D168"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact <a href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp=
;2=3D170">support</a>. Someone will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">To ensure all future communications<br>
show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=3DAvcG~=
wqDDv8SdzvOGvYe~yL~Jvsq~1r~&amp;2=3D100025&amp;3=3D1">here</a> .=A0.</fon=
t></td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"248"><font color=3D"#FFFFFF" size=3D"-1" face=
=3D"Arial, Helvetica, sans-serif">Please note: This email message was sen=
t from a notification-only address that cannot accept incoming email.</fo=
nt></td>
<td valign=3D"top" width=3D"15"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvcG~wqDDv8SdzvOGvYe~yL~Jvsq~1r~.gif"><!-- ~RNT~AvcG=
~wqDDv8SdzvOGvYe~yL~Jvsq~1r~# -->
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</html>



From cyberread_ma@rnmk.com Sun Feb 15 17:44:06 2009
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To: paul@durrant.co.uk
Date: Sun, 15 Feb 2009 11:44:00 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_25%_off_to_celebrate_Paypal!?=
From: "CyberRead" <cyberread_ma@rnmk.com>
Reply-To: "CyberRead" <cyberread_ma@rnmk.com>
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                                                                  =20
<title>CyberRead.com</title>

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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
erread.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~yL~Jvsq~yL~&amp;2=3D157">=
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"258">
<tbody>
<tr>
<td height=3D"21" width=3D"95" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~yL~Jvsq~yL~=
&amp;2=3D158"><img border=3D"0" alt=3D"Browse eBooks" src=3D"http://cyber=
read.com/Email/Images/btbrowse.gif" width=3D"95" height=3D"21"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"56" align=3D"middle"><a target=3D"_blank" href=
=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~yL~Jvsq~yL~=
&amp;2=3D159"><img border=3D"0" alt=3D"Search" src=3D"http://cyberread.co=
m/Email/Images/btsearch.gif"></a></td>
<td height=3D"21" width=3D"6">=A0</td>
<td height=3D"21" width=3D"95" align=3D"middle"><a href=3D"http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~yL~Jvsq~yL~&amp;2=3D171"><img=
 border=3D"0" alt=3D"My Account" src=3D"http://cyberread.com/Email/Images=
/btmyacount.gif" width=3D"88" height=3D"21"></a></td>
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<tr>
<td width=3D"542">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">Dear Paul,</fo=
nt></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">As many of you=
 are aware, we have=A0turned Paypal live on CyberRead.com as a payment op=
tion!=A0=A0</font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">Since we do no=
t currently support credit card transactions via non-US banks, we did thi=
s mostly as a response to=A0requests from=A0international customers.</fon=
t><font size=3D"2" face=3D"Arial">=A0</font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">As it turns ou=
t, there are a lot of Paypal fans out there!</font></p>
<p><font size=3D"2" face=3D"Arial">We like to celebrate success with our =
customers.=A0 So please celebrate with us and use the code below for 25% =
off any ebook listed on our store through March 15th, 2009.</font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">The code is as=
 follows:=A0 <strong style=3D"COLOR: #0000ff">PAYPAL</strong></font></p>
<p style=3D"COLOR: #000000"><font size=3D"-1" face=3D"Arial, Helvetica, s=
ans-serif">Also, just a quick reminder:=A0 CyberRead is the only site tha=
t pays you for book reviews.=A0 It If you review any ebooks on our site, =
we'll email you a <strong>40% off discount code</strong> toward your next=
 purchase!=A0</font></p>
<p style=3D"COLOR: #000000"><font size=3D"-1" face=3D"Arial, Helvetica, s=
ans-serif">We don't care where you purchased the book, just review it on =
our site for the discount.</font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">Thanks again f=
or being=A0our customer!</font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif">Clint Brauer<b=
r>
General Manager - <strong style=3D"COLOR: #0000ff">CyberRead.com</strong>=
</font></p>
<p>=A0</p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq=
3Dv8SqzvOGvYe~yL~Jvsq~yL~&amp;2=3D160"></a><img id=3D"IMG1" border=3D"0" =
alt=3D"Image" src=3D"http://cyberread.com/Email/Images/books.jpg">
</td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF">
<tbody>
<tr>
<td height=3D"10" width=3D"798"></td>
</tr>
<tr>
<td bgcolor=3D"#7D7D7D" height=3D"1" width=3D"798"></td>
</tr>
<tr>
<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
<tr>
<td height=3D"10" valign=3D"bottom" width=3D"798"></td>
</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
<tr>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~=
yL~Jvsq~yL~&amp;2=3D161"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/whitetigerthe4_1416562737.gif" width=3D"72" heig=
ht=3D"96"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The White Tiger: =
A Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq3Dv8SqzvOGvYe~=
yL~Jvsq~yL~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
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Patterson, James</font></a></font></p>
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Date: Fri, 26 Dec 2008 14:07:09 -0600 (CST)
Subject: =?ISO-8859-1?Q?CyberRead:=A0_Buy_$100_in_ebooks_and=A0receive_$100_towar?=
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CyberRead.com

Dear Paul,
If you received this email, it means you have purchased a Mobipocket eboo=
k from us in the past....and we have some good news for you!

We've partnered with our friends at Bookeen.com to give you an incredible=
 offer:

Purchase $100 or more worth of ebooks (after discounts) before the end of=
 2008 at CyberRead.com and we'll send you a code worth $100 OFF THE BOOKE=
EN EREADER!

Here's how it works:
1.)  Buy $100 or more worth of ebooks at CyberRead.com by end of 2008
2.)  Wait for an email with your ereader discount code
3.)  Redeem your code at Bookeen.com for $100 off during checkout!

The Bookeen ereader works best with the OVER 60,000 MOBIPOCKET FORMATTED =
EBOOKS sold in our store.  It's the ereader that I currently enjoy using =
myself.
Regards,

Clint Brauer
General Manager - CyberRead.com  http://cyberread.custhelp.com/rd?1=3DAvc=
G~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&2=3D160

                                    =20
                                    =20
CHECK OUT OUR CURRENT BEST SELLERS:
                                    =20

   http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&=
2=3D161

The White Tiger: A Novel
by Adiga, Aravind    http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8Srzv=
OGvYe~yL~Jvkq~yj~&2=3D162

14 Degrees Below Zero
by Skinner, Quinton    http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8Sr=
zvOGvYe~yL~Jvkq~yj~&2=3D163

7th Heaven
by Patterson, James    http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8Sr=
zvOGvYe~yL~Jvkq~yj~&2=3D164

A New Earth
by Tolle, Eckhart  =20


                                                                         =
      =20
If you have any questions please don't hesitate to contact http://cyberre=
ad.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&2=3D170. Someone =
will respond within 24 hours.   =20
To ensure all future communications show up in your inbox, please add us =
to your safe list.
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&2=3D100025&3=3D1.   =20

Please note: This email message was sent from a notification-only address=
 that cannot accept incoming email.  =20

CyberRead LLC     =20
13603 Marina Pointe Drive     =20
Suite D425     =20
Marina Del Rey, CA 90292


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<td bgcolor=3D"#FFFFFF" height=3D"67" width=3D"542"><a href=3D"http://cyb=
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<p style=3D"FONT-FAMILY: Arial">=A0</p>
<p style=3D"FONT-FAMILY: Arial"><font size=3D"-1" face=3D"Arial, Helvetic=
a, sans-serif">Dear Paul,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><span style=3D"FONT-SIZE=
: 12px">If you received this email, it means you have purchased a Mobipoc=
ket ebook from us in the past....and we have some good news for you!</spa=
n></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">We've partnered with our=
 friends at Bookeen.com to give you an incredible=A0offer:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Purchase $100 or more=A0=
worth of ebooks (after discounts) before the end of 2008 at CyberRead.com=
=A0and we'll send you a code worth <span style=3D"COLOR: #0000ff"><strong=
>$100 off the Bookeen ereader!</strong></span></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">Here's how it works:</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">1.)=A0 Buy=A0$100 or mor=
e=A0worth of=A0ebooks at CyberRead.com by end of 2008</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px">2.)=A0 Wait for an email=
 with your ereader discount code</p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><span style=3D"FONT-SIZE=
: 12px">3.)=A0 Redeem your code at Bookeen.com for $100 off during checko=
ut!</span></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><span style=3D"FONT-SIZE=
: 12px">The Bookeen ereader works=A0best with=A0the <span style=3D"COLOR:=
 #0000ff"><strong>over 60,000 Mobipocket formatted=A0ebooks</strong></spa=
n> sold=A0in our store.=A0 It's the ereader that I currently enjoy using =
myself.</span></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif">Regards,</font></p>
<p style=3D"FONT-FAMILY: Arial; FONT-SIZE: 12px"><font size=3D"-1" face=3D=
"Arial, Helvetica, sans-serif"><br>
Clint Brauer<br>
General Manager - CyberRead.com</font></p>
</td>
<td width=3D"258" align=3D"middle">
<a target=3D"_blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq=
7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D160"></a><img style=3D"WIDTH: 263px" id=
=3D"IMG1" border=3D"0" alt=3D"Bookeen ereader" align=3D"right" src=3D"htt=
p://www.bookeen.com/Pics/productimages/HiRes/Cybook-in-hand.jpg" width=3D=
"200" height=3D"310">
</td>
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<td height=3D"28" valign=3D"bottom" width=3D"798"><font color=3D"#336699"=
 size=3D"+1" face=3D"Arial, Helvetica, sans-serif"><strong>=A0=A0=A0=A0Ch=
eck out our current Best Sellers:</strong></font></td>
</tr>
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<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"798" bgc=
olor=3D"#FFFFFF" align=3D"center">
<tbody>
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<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~=
yL~Jvkq~yj~&amp;2=3D161"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/whitetigerthe4_1416562737.gif" width=3D"72" heig=
ht=3D"96"></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">The White Tiger: =
A Novel</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Adiga, Aravind</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~=
yL~Jvkq~yj~&amp;2=3D162"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/14Degrees.gif" width=3D"67" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">14 Degrees Below =
Zero</font></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Skinner, Quinton</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"169">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~=
yL~Jvkq~yj~&amp;2=3D163"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/7thHeaven.gif" width=3D"68" height=3D"104"></a><=
br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">7th Heaven</font>=
</a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Patterson, James</font></a></font></p>
</td>
<td valign=3D"top" width=3D"15"></td>
<td valign=3D"top" width=3D"171">
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a target=3D"_=
blank" href=3D"http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~=
yL~Jvkq~yj~&amp;2=3D164"><img border=3D"0" alt=3D"Image" src=3D"http://cy=
berread.com/Email/Images/neweartha4_thumb.gif" width=3D"72" height=3D"96"=
></a><br></font></p>
<p><font size=3D"-1" face=3D"Arial, Helvetica, sans-serif"><a style=3D"TE=
XT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">A New Earth</font=
></a><br>
by <a style=3D"TEXT-DECORATION: none" href=3D"#"><font color=3D"#336EA0">=
Tolle, Eckhart</font></a></font></p>
</td>
<td width=3D"15"></td>
</tr>
<tr>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D165"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D166"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D167"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
<td height=3D"24" valign=3D"center" width=3D"170" align=3D"left"><a style=
=3D"TEXT-DECORATION: none" target=3D"_blank" href=3D"http://cyberread.cus=
thelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D168"><strong><f=
ont color=3D"#336EA0" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">R=
ead More =BB</font></strong></a></td>
<td width=3D"15"></td>
</tr>
</tbody>
</table>
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</tr>
</tbody>
</table>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"800" bgc=
olor=3D"#3C70A2" align=3D"center">
<tbody>
<tr>
<td height=3D"30" colspan=3D"7"></td>
</tr>
<tr>
<td style=3D"HEIGHT: 64px" width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
f">If you have any questions please don't hesitate to contact <a href=3D"=
http://cyberread.custhelp.com/rd?1=3DAvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp=
;2=3D170">support</a>. Someone will respond within 24 hours.</font></td>
<td width=3D"15"></td>
<td style=3D"BORDER-RIGHT: #5f92c5 1px solid" valign=3D"top" width=3D"246=
"><font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-seri=
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show up in your inbox, please add us to<br>
your safe list. If you wish to unsubscribe you can do so <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/ma/unsub.php?1=3DAvcG~=
wq7Dv8SrzvOGvYe~yL~Jvkq~yj~&amp;2=3D100025&amp;3=3D1">here</a> .=A0.</fon=
t></td>
<td valign=3D"top" width=3D"15"></td>
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nt></td>
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<td style=3D"HEIGHT: 55px" height=3D"55" colspan=3D"7" align=3D"middle"><=
font color=3D"#FFFFFF" size=3D"-1" face=3D"Arial, Helvetica, sans-serif">=
CyberRead LLC=A0=A0=A0=A0=A0=A013603 Marina Pointe Drive=A0=A0=A0=A0=A0=A0=
Suite D425=A0=A0=A0=A0=A0=A0Marina Del Rey, CA 90292</font></td>
</tr>
</tbody>
</table>
<img height=3D"1" width=3D"1" style=3D"display: none" src=3D"http://cyber=
read.custhelp.com/rd/AvcG~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~.gif"><!-- ~RNT~AvcG=
~wq7Dv8SrzvOGvYe~yL~Jvkq~yj~# -->
</body>
</html>


--------------Boundary-00=_QJ2I12S0000000000000--


From paul@durrant.co.uk Sun Nov 02 15:52:05 2008
Message-Id: <756E3C2D-9948-4C7B-B250-78F6B1E54E45@durrant.co.uk>
From: Paul Durrant <paul@durrant.co.uk>
To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
In-Reply-To: <490A89EC.000002.21985@webwc06.int.rightnowtech.com>
Content-Type: text/plain;
	charset=US-ASCII;
	format=flowed;
	delsp=yes
X-Smtp-Server: mail.durrant.co.uk:paul
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v929.2)
Subject: Re: Non-windows users [Incident: 081018-000003]
Date: Sun, 2 Nov 2008 15:52:05 +0000
References: <490A89EC.000002.21985@webwc06.int.rightnowtech.com>

Hi Client,

Yes, feel free to close it. I'll give it another go once you have  
manual PID entry again.

regards,

Paul

On 31 Oct 2008, at 04:30, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support  
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from  
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/30/2008 11:30 PM
> Paul,
>
> I believe Jessica refunded your purchase as we were not able to  
> resolve your issue. Can I close this support ticket?
>
> Hopefully it won't be to long and we'll have some other formats with  
> less DRM.
>
> Sincerely,
>
> Clint Brauer
>  Customer (Entered by CyberRead Support)
> 10/28/2008 01:50 PM
> Hi Jessica,
>
> OK, new account created, book successfully ordered and downloaded. But
> as expected, it's still not linked to any PID, and on a Mac there's no
> Mobipocket Reader program available that would perform the linking
> process.
>
> I suspect that the only way you'll be able to supply non-Windows
> customers with secure Mobipocket files will be when the manual entry
> of PIDs is allowed.
>
> kind regards,
>
> Paul
>  Customer (Paul Durrant)
> 10/28/2008 01:26 PM
>
>
> ==================== text File Attachment ====================
> Attachment 3.txt, 11203 bytes, added to incident
>  Response (CyberRead Support)
> 10/28/2008 01:10 PM
> Hey Paul,
>
> We're back up and running full speed again. I'm wondering if you  
> would be willing to take another shot at uploading some ebooks to  
> your Cybook. I deleted your user account in CyberRead in an attempt  
> to start afresh so you'll have to go through that process again.
>
> Let me know what you think.
>
> Here's the link to the FAQ for the deadly Mac/Cybook combo:
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=165
>
> Also, after hearing from you guys and talking with the Mobi people,  
> we decided it would be best to add back the ability to manually  
> enter your PIDs -- so this will be coming soon!
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Response (CyberRead Support)
> 10/26/2008 10:10 PM
> Hey Paul,
>
> It seems we keep hitting one wall after another. And now, as of last  
> night, our Mobipocket-format books are un-downloadable due to an  
> outage on the Mobipocket site. (sigh) Rather than keep stringing you  
> along, I'd rather re-approach our relationship at a later date when  
> we have some payment and Mac issues sorted out.
>
> I appreciate your time and patience, I've learned more about PIDs in  
> the last week than I could have asked for!
>
> We'll be in touch.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Entered by CyberRead Support)
> 10/25/2008 01:24 PM
> Hi Jessica,
>
> I logged out, deleted all cyberread cookies, logged in again, added to
> cart, and the same error message with either discount code, or with
> none.
>
> I've had a thought though. I wonder if it's to do with my cancelled
> order for Starship Titanic? Perhaps it's an erroneous error message,
> and should be saying something like "You can't buy this because you've
> already bought it", but isn't saying that because the bought item is
> cancelled.
>
> Once I had this thought, I wondered if my cancelled order was
> completely cancelled. It appears not. I can still download copies of
> Starship Titanic from the invoice page. Although it's still the non-
> serialised version.
>
> I then tried adding a different secure mobipocket book to my cart -
> that allows me to proceed to the check-out without complaint. So I
> think it must be that cancelled order.
>
> Best of luck in finding that bug. When you'd like me to try
> downloading a secure mobipocket again, let me know.
>
> regards,
>
> Paul
>  Customer (Paul Durrant)
> 10/25/2008 05:55 AM
>
>
> ==================== text File Attachment ====================
> Attachment 2.txt, 11734 bytes, added to incident
>  Response (CyberRead Support)
> 10/24/2008 06:11 PM
> We should put you on the payroll, eh?
>
> Neither I nor Clint can recreate that error. Would you try logging  
> out of CyberRead, clearing your cookies and trying again?
>
> And, just in case it's the coupon, try the original 50% off code  
> again:
>
> THKU08
>
> As far as logistics go, can I get you to give me a little info?
>
> 1. Operating System - Mac
> 2. Browser Type and Version
> 3. Browser Security level (could be a script issue)
>
> I appreciate your patience with us...
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Entered by CyberRead Support)
> 10/24/2008 12:59 PM
> Hi Jessica,
>
> Something strange is happening.
>
> I can add Starship Titanic to my cart, and I can apply the discount
> code. In the cart it shows the format as being Mobipocket. But when I
> try to checkout, it returns me to the shopping cart page with a red
> message
>
> "Douglas Adams's Starship Titanic is not available in Mobipocket
> format. Please choose other format or delete this eBook."
>
> But the format pop-up menu only lists Mobipocket format.
>
> Puzzling...
>
> I just tried again - logging out, logging back in again, adding the
> book to my cart, applying the discount code, and I get the same error.
>
> regards,
>
> Paul
>  Customer (Paul Durrant)
> 10/23/2008 03:11 AM
>
>
> ==================== text File Attachment ====================
> Attachment 1.txt, 9844 bytes, added to incident
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/30/2008 11:30 PM
> Status:
> Waiting
>

From cyberread@mailwc.custhelp.com Sun Nov 02 15:05:58 2008
Return-Path: <cyberread@mailwc.custhelp.com>
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Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_0V5LVA40000000000000"
From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <490A89EC.000002.21985@webwc06.int.rightnowtech.com>
Date: Thu, 30 Oct 2008 23:30:36 -0500 (CDT)
Subject: Non-windows users [Incident: 081018-000003]


--------------Boundary-00=_0V5LVA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
Non-windows users


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 10/30/2008 11:30 PM=09
Paul,

I believe Jessica refunded your purchase as we were not able to resolve y=
our issue.  Can I close this support ticket?

Hopefully it won't be to long and we'll have some other formats with less=
 DRM.

Sincerely,

Clint Brauer

Customer (Entered by CyberRead Support) - 10/28/2008 01:50 PM=09
Hi Jessica,

OK, new account created, book successfully ordered and downloaded. But =20
as expected, it's still not linked to any PID, and on a Mac there's no =20
Mobipocket Reader program available that would perform the linking =20
process.

I suspect that the only way you'll be able to supply non-Windows =20
customers with secure Mobipocket files will be when the manual entry =20
of PIDs is allowed.

kind regards,

Paul

Customer (Paul Durrant) - 10/28/2008 01:26 PM=09


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At=
tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Attachment 3.txt, 11203 bytes, added to incident

Response (CyberRead Support) - 10/28/2008 01:10 PM=09
Hey Paul,

We're back up and running full speed again. I'm wondering if you would be=
 willing to take another shot at uploading some ebooks to your Cybook. I =
deleted your user account in CyberRead in an attempt to start afresh so y=
ou'll have to go through that process again.=20

Let me know what you think.

Here's the link to the FAQ for the deadly Mac/Cybook combo:
http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D165

Also, after hearing from you guys and talking with the Mobi people, we de=
cided it would be best to add back the ability to manually enter your PID=
s -- so this will be coming soon!

Sincerely,
Jessica

CyberRead Support

Response (CyberRead Support) - 10/26/2008 10:10 PM=09
Hey Paul,

It seems we keep hitting one wall after another. And now, as of last nigh=
t, our Mobipocket-format books are un-downloadable due to an outage on th=
e Mobipocket site. (sigh) Rather than keep stringing you along, I'd rathe=
r re-approach our relationship at a later date when we have some payment =
and Mac issues sorted out.=20

I appreciate your time and patience, I've learned more about PIDs in the =
last week than I could have asked for!

We'll be in touch.

Sincerely,
Jessica

CyberRead Support

Customer (Entered by CyberRead Support) - 10/25/2008 01:24 PM=09
Hi Jessica,

I logged out, deleted all cyberread cookies, logged in again, added to =20
cart, and the same error message with either discount code, or with =20
none.

I've had a thought though. I wonder if it's to do with my cancelled =20
order for Starship Titanic? Perhaps it's an erroneous error message, =20
and should be saying something like "You can't buy this because you've =20
already bought it", but isn't saying that because the bought item is =20
cancelled.

Once I had this thought, I wondered if my cancelled order was =20
completely cancelled. It appears not. I can still download copies of =20
Starship Titanic from the invoice page. Although it's still the non-=20
serialised version.

I then tried adding a different secure mobipocket book to my cart - =20
that allows me to proceed to the check-out without complaint. So I =20
think it must be that cancelled order.

Best of luck in finding that bug. When you'd like me to try =20
downloading a secure mobipocket again, let me know.

regards,

Paul

Customer (Paul Durrant) - 10/25/2008 05:55 AM=09


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At=
tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Attachment 2.txt, 11734 bytes, added to incident

Response (CyberRead Support) - 10/24/2008 06:11 PM=09
We should put you on the payroll, eh?

Neither I nor Clint can recreate that error. Would you try logging out of=
 CyberRead, clearing your cookies and trying again?=20

And, just in case it's the coupon, try the original 50% off code again:

THKU08

As far as logistics go, can I get you to give me a little info?
 =20
1.  Operating System - Mac
2.  Browser Type and Version
3.  Browser Security level (could be a script issue)

I appreciate your patience with us...

Sincerely,
Jessica

CyberRead Support

Customer (Entered by CyberRead Support) - 10/24/2008 12:59 PM=09
Hi Jessica,

Something strange is happening.

I can add Starship Titanic to my cart, and I can apply the discount =20
code. In the cart it shows the format as being Mobipocket. But when I =20
try to checkout, it returns me to the shopping cart page with a red =20
message

"Douglas Adams's Starship Titanic is not available in Mobipocket =20
format. Please choose other format or delete this eBook."

But the format pop-up menu only lists Mobipocket format.

Puzzling...

I just tried again - logging out, logging back in again, adding the =20
book to my cart, applying the discount code, and I get the same error.

regards,

Paul

Customer (Paul Durrant) - 10/23/2008 03:11 AM=09


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File At=
tachment =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Attachment 1.txt, 9844 bytes, added to incident


Question Reference #081018-000003
---------------------------------------------------------------
  Product Level 1: I'm having problems downloading my book
     Date Created: 10/18/2008 12:45 PM
     Last Updated: 10/30/2008 11:30 PM
           Status: Waiting


[---001:004705:60558---]


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Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Non-windows users</title>
</head>
<body>
<br /><!--RNTStart-->
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">Non-windows users</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/30/2008 11:30 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Paul,<br/><br/>I believe Jessica ref=
unded your purchase as we were not able to resolve your issue.  Can I clo=
se this support ticket?<br/><br/>Hopefully it won't be to long and we'll =
have some other formats with less DRM.<br/><br/>Sincerely,<br/><br/>Clint=
 Brauer</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Entered by =
CyberRead Support)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D=
"right">10/28/2008 01:50 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Jessica,<br/><br/>OK, new account=
 created, book successfully ordered and downloaded. But  <br/>as expected=
, it's still not linked to any PID, and on a Mac there's no  <br/>Mobipoc=
ket Reader program available that would perform the linking  <br/>process=
=2E<br/><br/>I suspect that the only way you'll be able to supply non-Win=
dows  <br/>customers with secure Mobipocket files will be when the manual=
 entry  <br/>of PIDs is allowed.<br/><br/>kind regards,<br/><br/>Paul</td=
></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/28/2=
008 01:26 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2"><br/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File Attachment =3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br/>Attachment 3.txt, 11203 by=
tes, added to incident</td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/28/2008 01:10 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hey Paul,<br/><br/>We're back up and=
 running full speed again. I'm wondering if you would be willing to take =
another shot at uploading some ebooks to your Cybook. I deleted your user=
 account in CyberRead in an attempt to start afresh so you'll have to go =
through that process again. <br/><br/>Let me know what you think.<br/><br=
/>Here's the link to the FAQ for the deadly Mac/Cybook combo:<br/><a href=
=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_a=
dp.php?p_faqid=3D165" target=3D"_blank">http://cyberread.custhelp.com/cgi=
-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D165</a><br/><br/>Als=
o, after hearing from you guys and talking with the Mobi people, we decid=
ed it would be best to add back the ability to manually enter your PIDs -=
- so
this will be coming soon!<br/><br/>Sincerely,<br/>Jessica<br/><br/>CyberR=
ead Support</td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/26/2008 10:10 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hey Paul,<br/><br/>It seems we keep =
hitting one wall after another. And now, as of last night, our Mobipocket=
-format books are un-downloadable due to an outage on the Mobipocket site=
=2E (sigh) Rather than keep stringing you along, I'd rather re-approach o=
ur relationship at a later date when we have some payment and Mac issues =
sorted out. <br/><br/>I appreciate your time and patience, I've learned m=
ore about PIDs in the last week than I could have asked for!<br/><br/>We'=
ll be in touch.<br/><br/>Sincerely,<br/>Jessica<br/><br/>CyberRead Suppor=
t</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Entered by =
CyberRead Support)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D=
"right">10/25/2008 01:24 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Jessica,<br/><br/>I logged out, d=
eleted all cyberread cookies, logged in again, added to  <br/>cart, and t=
he same error message with either discount code, or with  <br/>none.<br/>=
<br/>I've had a thought though. I wonder if it's to do with my cancelled =
 <br/>order for Starship Titanic? Perhaps it's an erroneous error message=
,  <br/>and should be saying something like "You can't buy this because y=
ou've  <br/>already bought it", but isn't saying that because the bought =
item is  <br/>cancelled.<br/><br/>Once I had this thought, I wondered if =
my cancelled order was  <br/>completely cancelled. It appears not. I can =
still download copies of  <br/>Starship Titanic from the invoice page. Al=
though it's still the non- <br/>serialised version.<br/><br/>I then
tried adding a different secure mobipocket book to my cart -  <br/>that a=
llows me to proceed to the check-out without complaint. So I  <br/>think =
it must be that cancelled order.<br/><br/>Best of luck in finding that bu=
g. When you'd like me to try  <br/>downloading a secure mobipocket again,=
 let me know.<br/><br/>regards,<br/><br/>Paul</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/25/2=
008 05:55 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2"><br/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File Attachment =3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br/>Attachment 2.txt, 11734 by=
tes, added to incident</td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/24/2008 06:11 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">We should put you on the payroll, eh=
?<br/><br/>Neither I nor Clint can recreate that error. Would you try log=
ging out of CyberRead, clearing your cookies and trying again? <br/><br/>=
And, just in case it's the coupon, try the original 50% off code again:<b=
r/><br/>THKU08<br/><br/>As far as logistics go, can I get you to give me =
a little info?<br/>  <br/>1.  Operating System - Mac<br/>2.  Browser Type=
 and Version<br/>3.  Browser Security level (could be a script issue)<br/=
><br/>I appreciate your patience with us...<br/><br/>Sincerely,<br/>Jessi=
ca<br/><br/>CyberRead Support</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Entered by =
CyberRead Support)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D=
"right">10/24/2008 12:59 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Jessica,<br/><br/>Something stran=
ge is happening.<br/><br/>I can add Starship Titanic to my cart, and I ca=
n apply the discount  <br/>code. In the cart it shows the format as being=
 Mobipocket. But when I  <br/>try to checkout, it returns me to the shopp=
ing cart page with a red  <br/>message<br/><br/>"Douglas Adams's Starship=
 Titanic is not available in Mobipocket  <br/>format. Please choose other=
 format or delete this eBook."<br/><br/>But the format pop-up menu only l=
ists Mobipocket format.<br/><br/>Puzzling...<br/><br/>I just tried again =
- logging out, logging back in again, adding the  <br/>book to my cart, a=
pplying the discount code, and I get the same error.<br/><br/>regards,<br=
/><br/>Paul</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/23/2=
008 03:11 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2"><br/><br/>=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D text File Attachment =3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<br/>Attachment 1.txt, 9844 byt=
es, added to incident</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #08=
1018-000003</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">I'm having problems downloadin=
g my book</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">10/30/2008 11:30 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd37104-->
</body>
</html>

--------------Boundary-00=_0V5LVA40000000000000--


From paul@durrant.co.uk Tue Oct 28 18:23:08 2008
Message-Id: <2F49B1D9-1586-4A0D-9A87-5C88BC14A8E0@durrant.co.uk>
From: Paul Durrant <paul@durrant.co.uk>
To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
In-Reply-To: <49075599.000002.10526@webwc01.int.rightnowtech.com>
Content-Type: text/plain;
	charset=US-ASCII;
	format=flowed;
	delsp=yes
X-Smtp-Server: mail.durrant.co.uk:paul
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v929.2)
Subject: Re: Non-windows users [Incident: 081018-000003]
Date: Tue, 28 Oct 2008 18:23:08 +0000
References: <49075599.000002.10526@webwc01.int.rightnowtech.com>

Hi Jessica,

OK, new account created, book successfully ordered and downloaded. But  
as expected, it's still not linked to any PID, and on a Mac there's no  
Mobipocket Reader program available that would perform the linking  
process.

I suspect that the only way you'll be able to supply non-Windows  
customers with secure Mobipocket files will be when the manual entry  
of PIDs is allowed.

kind regards,

Paul

On 28 Oct 2008, at 18:10, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support  
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from  
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/28/2008 01:10 PM
> Hey Paul,
>
> We're back up and running full speed again. I'm wondering if you  
> would be willing to take another shot at uploading some ebooks to  
> your Cybook. I deleted your user account in CyberRead in an attempt  
> to start afresh so you'll have to go through that process again.
>
> Let me know what you think.
>
> Here's the link to the FAQ for the deadly Mac/Cybook combo:
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=165
>
> Also, after hearing from you guys and talking with the Mobi people,  
> we decided it would be best to add back the ability to manually  
> enter your PIDs -- so this will be coming soon!
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Response (CyberRead Support)
> 10/26/2008 10:10 PM
> Hey Paul,
>
> It seems we keep hitting one wall after another. And now, as of last  
> night, our Mobipocket-format books are un-downloadable due to an  
> outage on the Mobipocket site. (sigh) Rather than keep stringing you  
> along, I'd rather re-approach our relationship at a later date when  
> we have some payment and Mac issues sorted out.
>
> I appreciate your time and patience, I've learned more about PIDs in  
> the last week than I could have asked for!
>
> We'll be in touch.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Entered by CyberRead Support)
> 10/25/2008 01:24 PM
> Hi Jessica,
>
> I logged out, deleted all cyberread cookies, logged in again, added to
> cart, and the same error message with either discount code, or with
> none.
>
> I've had a thought though. I wonder if it's to do with my cancelled
> order for Starship Titanic? Perhaps it's an erroneous error message,
> and should be saying something like "You can't buy this because you've
> already bought it", but isn't saying that because the bought item is
> cancelled.
>
> Once I had this thought, I wondered if my cancelled order was
> completely cancelled. It appears not. I can still download copies of
> Starship Titanic from the invoice page. Although it's still the non-
> serialised version.
>
> I then tried adding a different secure mobipocket book to my cart -
> that allows me to proceed to the check-out without complaint. So I
> think it must be that cancelled order.
>
> Best of luck in finding that bug. When you'd like me to try
> downloading a secure mobipocket again, let me know.
>
> regards,
>
> Paul
>  Customer (Paul Durrant)
> 10/25/2008 05:55 AM
>
>
> ==================== text File Attachment ====================
> Attachment 2.txt, 11734 bytes, added to incident
>  Response (CyberRead Support)
> 10/24/2008 06:11 PM
> We should put you on the payroll, eh?
>
> Neither I nor Clint can recreate that error. Would you try logging  
> out of CyberRead, clearing your cookies and trying again?
>
> And, just in case it's the coupon, try the original 50% off code  
> again:
>
> THKU08
>
> As far as logistics go, can I get you to give me a little info?
>
> 1. Operating System - Mac
> 2. Browser Type and Version
> 3. Browser Security level (could be a script issue)
>
> I appreciate your patience with us...
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Entered by CyberRead Support)
> 10/24/2008 12:59 PM
> Hi Jessica,
>
> Something strange is happening.
>
> I can add Starship Titanic to my cart, and I can apply the discount
> code. In the cart it shows the format as being Mobipocket. But when I
> try to checkout, it returns me to the shopping cart page with a red
> message
>
> "Douglas Adams's Starship Titanic is not available in Mobipocket
> format. Please choose other format or delete this eBook."
>
> But the format pop-up menu only lists Mobipocket format.
>
> Puzzling...
>
> I just tried again - logging out, logging back in again, adding the
> book to my cart, applying the discount code, and I get the same error.
>
> regards,
>
> Paul
>  Customer (Paul Durrant)
> 10/23/2008 03:11 AM
>
>
> ==================== text File Attachment ====================
> Attachment 1.txt, 9844 bytes, added to incident
>  Response (CyberRead Support)
> 10/23/2008 12:38 AM
> Hi Paul,
>
> We reached out to some Mobipocket people and they shed some light on  
> the Mac PID problems. If you'd like to try downloading again, you  
> can use the code "MACMAC" for a $10 coupon (the cost of Douglas  
> Adams's Starship Titanic).
>
> The directions are here: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=165
>
> I'd love to hear how it turns out for you.
>
> I'm so sorry about all the trouble but I feel like we're making  
> progress over here at CyberRead.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Response (CyberRead Support)
> 10/20/2008 10:57 PM
> Hey Paul,
>
> I think I have figured out the problem. Due to a recent string of  
> fraudulent credit card charges, we stopped accepting credit cards  
> from outside the U.S. a few months ago. Somehow, yours made it  
> through. So when you go to download your book, it somehow recognizes  
> you are from out of the US and it blocks you.
>
> I'll be digging in further to see how the PID relates to geography  
> and Mac...interesting.
>
> I have fully refunded your purchase and extend my apologies for your  
> time and frustrations.
>
> Hopefully we will figure out a better system for this soon.
>
> Sincerely,
> Jessica
>  Customer (Paul Durrant)
> 10/19/2008 04:55 PM
> Hi Jessica,
>
> Thanks for the reply. I have a CyBook Gen3, which has Mobipocket  
> built-
> in, so getting the Mobipocket reader software isn't a problem. (I have
> in the past downloaded and installed on Palm and Symbian devices
> successfully).
>
> I have just gone to the mobipocket website and entered my PID, but I'm
> uncertain how my CyberRead.com account and my Mobipocket.com account
> tie up. It doesn't seem to have worked yet - I just re-downloaded the
> book, and the old download and the new download are identical, and
> neither work on the Gen3.
>
> My CyberRead.com account is by email address - paul@durrant.co.uk
> My Mobipocket.com account is username - pdurrant - although the email
> registered with that account is paul@durrant.co.uk
>
> I just tried creating another Mobipocket.com account with a username
> of paul@durrant.co.uk and entering my PID there as well - still no  
> joy.
>
> Perhaps I didn't wait long enough for the changes to propagate through
> their system. I'll try again tomorrow morning.
>
> regards,
>
> Paul
>
> On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:
>
> >
> > Recently you requested personal assistance from our on-line support
> > center. Below is a summary of your request and our response.
> >
> > We will assume your issue has been resolved if we do not hear from
> > you within 48 hours.
> >
> > Thank you for allowing us to be of service to you.
> >
> >
> > Subject
> > Non-windows users
> >
> > Discussion Thread
> > Response (CyberRead Support)
> > 10/19/2008 03:51 PM
> > Hi Paul,
> >
> > I definitely appreciate you writing in. We're in talks over here at
> > CyberRead to figure out the best process for Mac users and handling
> > PID problems that come in.
> >
> > I've written up this FAQ to help Mac users get ebooks on their
> > devices. Not being on a Mac myself, if you happen you go through
> > this process I would appreciate any feedback you have.
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
> >
> > Clint, our GM, is offering you a $20 gift certificate for CyberRead
> > to show our thanks for your time and efforts. The code is:
> >
> > FORUM!
> >
> > You'll have a month to peruse the site for your perfect book. It
> > will expire on November 19th, 2008.
> >
> > Sincerely,
> > Jessica
> >
> > CyberRead Support
> > Customer (Paul Durrant)
> > 10/18/2008 12:45 PM
> > I refer to the MobileRead thread at
> >
> > http://www.mobileread.com/forums/showthread.php?t=30711
> >
> > and in particular my post which I copy here. (I'm pdurrant at
> > MobileRead):
> >
> > The problem with this approach is that it doesn't work for people
> > with Mac or Linux computers (or old Windows computers), as
> > Mobipocket Reader is only availabe for recent versions of Microsoft
> > Windows.
> >
> > Your FAQ
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
> >
> > refers people to a mobipocket.com web page
> >
> > http://www.mobipocket.com/forum/viewtopic.php?t=74
> >
> > which suggests that people who can't use Mobipocket Reader should
> > log on to their Mobipocket.com account and enter their PID - not a
> > helpful suggestion for a CyberRead customer.
> > Auto-Response
> > 10/18/2008 12:45 PM
> > Title: How do I activate my ebook?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
> >
> > Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
> >
> > Title: What eBook formats does CyberRead provide on the site?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
> >
> > Title: Mobipocket Reader software for PalmOS
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
> >
> > Title: Load an ebook into a Bookeen Cybook Gen3 device
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
> >
> > Question Reference #081018-000003
> > Product Level 1:
> > I'm having problems downloading my book
> > Date Created:
> > 10/18/2008 12:45 PM
> > Last Updated:
> > 10/19/2008 03:51 PM
> > Status:
> > Waiting
> >
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/28/2008 01:10 PM
> Status:
> Waiting
>

From paul@durrant.co.uk Sat Oct 25 10:46:59 2008
Message-Id: <78A9A494-2EB1-4D69-9AEC-09FB2B68A64F@durrant.co.uk>
From: Paul Durrant <paul@durrant.co.uk>
To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
In-Reply-To: <49025616.000002.25815@webwc02.int.rightnowtech.com>
Content-Type: text/plain;
	charset=US-ASCII;
	format=flowed;
	delsp=yes
X-Smtp-Server: mail.durrant.co.uk:paul
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v929.2)
Subject: Re: Non-windows users [Incident: 081018-000003]
Date: Sat, 25 Oct 2008 11:46:59 +0100
References: <49025616.000002.25815@webwc02.int.rightnowtech.com>

Hi Jessica,

I logged out, deleted all cyberread cookies, logged in again, added to  
cart, and the same error message with either discount code, or with  
none.

I've had a thought though. I wonder if it's to do with my cancelled  
order for Starship Titanic? Perhaps it's an erroneous error message,  
and should be saying something like "You can't buy this because you've  
already bought it", but isn't saying that because the bought item is  
cancelled.

Once I had this thought, I wondered if my cancelled order was  
completely cancelled. It appears not. I can still download copies of  
Starship Titanic from the invoice page. Although it's still the non- 
serialised version.

I then tried adding a different secure mobipocket book to my cart -  
that allows me to proceed to the check-out without complaint. So I  
think it must be that cancelled order.

Best of luck in finding that bug. When you'd like me to try  
downloading a secure mobipocket again, let me know.

regards,

Paul

On 25 Oct 2008, at 00:11, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support  
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from  
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
> Subject
> Non-windows users
>
> Discussion Thread
> Response (CyberRead Support)
> 10/24/2008 06:11 PM
> We should put you on the payroll, eh?
>
> Neither I nor Clint can recreate that error. Would you try logging  
> out of CyberRead, clearing your cookies and trying again?
>
> And, just in case it's the coupon, try the original 50% off code  
> again:
>
> THKU08
>
> As far as logistics go, can I get you to give me a little info?
>
> 1. Operating System - Mac
> 2. Browser Type and Version
> 3. Browser Security level (could be a script issue)
>
> I appreciate your patience with us...
>
> Sincerely,
> Jessica
>
> CyberRead Support
> Customer (Entered by CyberRead Support)
> 10/24/2008 12:59 PM
> Hi Jessica,
>
> Something strange is happening.
>
> I can add Starship Titanic to my cart, and I can apply the discount
> code. In the cart it shows the format as being Mobipocket. But when I
> try to checkout, it returns me to the shopping cart page with a red
> message
>
> "Douglas Adams's Starship Titanic is not available in Mobipocket
> format. Please choose other format or delete this eBook."
>
> But the format pop-up menu only lists Mobipocket format.
>
> Puzzling...
>
> I just tried again - logging out, logging back in again, adding the
> book to my cart, applying the discount code, and I get the same error.
>
> regards,
>
> Paul
> Customer (Paul Durrant)
> 10/23/2008 03:11 AM
>
>
> ==================== text File Attachment ====================
> Attachment 1.txt, 9844 bytes, added to incident
> Response (CyberRead Support)
> 10/23/2008 12:38 AM
> Hi Paul,
>
> We reached out to some Mobipocket people and they shed some light on  
> the Mac PID problems. If you'd like to try downloading again, you  
> can use the code "MACMAC" for a $10 coupon (the cost of Douglas  
> Adams's Starship Titanic).
>
> The directions are here: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=165
>
> I'd love to hear how it turns out for you.
>
> I'm so sorry about all the trouble but I feel like we're making  
> progress over here at CyberRead.
>
> Sincerely,
> Jessica
>
> CyberRead Support
> Response (CyberRead Support)
> 10/20/2008 10:57 PM
> Hey Paul,
>
> I think I have figured out the problem. Due to a recent string of  
> fraudulent credit card charges, we stopped accepting credit cards  
> from outside the U.S. a few months ago. Somehow, yours made it  
> through. So when you go to download your book, it somehow recognizes  
> you are from out of the US and it blocks you.
>
> I'll be digging in further to see how the PID relates to geography  
> and Mac...interesting.
>
> I have fully refunded your purchase and extend my apologies for your  
> time and frustrations.
>
> Hopefully we will figure out a better system for this soon.
>
> Sincerely,
> Jessica
> Customer (Paul Durrant)
> 10/19/2008 04:55 PM
> Hi Jessica,
>
> Thanks for the reply. I have a CyBook Gen3, which has Mobipocket  
> built-
> in, so getting the Mobipocket reader software isn't a problem. (I have
> in the past downloaded and installed on Palm and Symbian devices
> successfully).
>
> I have just gone to the mobipocket website and entered my PID, but I'm
> uncertain how my CyberRead.com account and my Mobipocket.com account
> tie up. It doesn't seem to have worked yet - I just re-downloaded the
> book, and the old download and the new download are identical, and
> neither work on the Gen3.
>
> My CyberRead.com account is by email address - paul@durrant.co.uk
> My Mobipocket.com account is username - pdurrant - although the email
> registered with that account is paul@durrant.co.uk
>
> I just tried creating another Mobipocket.com account with a username
> of paul@durrant.co.uk and entering my PID there as well - still no  
> joy.
>
> Perhaps I didn't wait long enough for the changes to propagate through
> their system. I'll try again tomorrow morning.
>
> regards,
>
> Paul
>
> On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:
>
> >
> > Recently you requested personal assistance from our on-line support
> > center. Below is a summary of your request and our response.
> >
> > We will assume your issue has been resolved if we do not hear from
> > you within 48 hours.
> >
> > Thank you for allowing us to be of service to you.
> >
> >
> > Subject
> > Non-windows users
> >
> > Discussion Thread
> > Response (CyberRead Support)
> > 10/19/2008 03:51 PM
> > Hi Paul,
> >
> > I definitely appreciate you writing in. We're in talks over here at
> > CyberRead to figure out the best process for Mac users and handling
> > PID problems that come in.
> >
> > I've written up this FAQ to help Mac users get ebooks on their
> > devices. Not being on a Mac myself, if you happen you go through
> > this process I would appreciate any feedback you have.
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
> >
> > Clint, our GM, is offering you a $20 gift certificate for CyberRead
> > to show our thanks for your time and efforts. The code is:
> >
> > FORUM!
> >
> > You'll have a month to peruse the site for your perfect book. It
> > will expire on November 19th, 2008.
> >
> > Sincerely,
> > Jessica
> >
> > CyberRead Support
> > Customer (Paul Durrant)
> > 10/18/2008 12:45 PM
> > I refer to the MobileRead thread at
> >
> > http://www.mobileread.com/forums/showthread.php?t=30711
> >
> > and in particular my post which I copy here. (I'm pdurrant at
> > MobileRead):
> >
> > The problem with this approach is that it doesn't work for people
> > with Mac or Linux computers (or old Windows computers), as
> > Mobipocket Reader is only availabe for recent versions of Microsoft
> > Windows.
> >
> > Your FAQ
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
> >
> > refers people to a mobipocket.com web page
> >
> > http://www.mobipocket.com/forum/viewtopic.php?t=74
> >
> > which suggests that people who can't use Mobipocket Reader should
> > log on to their Mobipocket.com account and enter their PID - not a
> > helpful suggestion for a CyberRead customer.
> > Auto-Response
> > 10/18/2008 12:45 PM
> > Title: How do I activate my ebook?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
> >
> > Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
> >
> > Title: What eBook formats does CyberRead provide on the site?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
> >
> > Title: Mobipocket Reader software for PalmOS
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
> >
> > Title: Load an ebook into a Bookeen Cybook Gen3 device
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
> >
> > Question Reference #081018-000003
> > Product Level 1:
> > I'm having problems downloading my book
> > Date Created:
> > 10/18/2008 12:45 PM
> > Last Updated:
> > 10/19/2008 03:51 PM
> > Status:
> > Waiting
> >
> Response (CyberRead Support)
> 10/19/2008 03:51 PM
> Hi Paul,
>
> I definitely appreciate you writing in. We're in talks over here at  
> CyberRead to figure out the best process for Mac users and handling  
> PID problems that come in.
>
> I've written up this FAQ to help Mac users get ebooks on their  
> devices. Not being on a Mac myself, if you happen you go through  
> this process I would appreciate any feedback you have.
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
>
> Clint, our GM, is offering you a $20 gift certificate for CyberRead  
> to show our thanks for your time and efforts. The code is:
>
> FORUM!
>
> You'll have a month to peruse the site for your perfect book. It  
> will expire on November 19th, 2008.
>
> Sincerely,
> Jessica
>
> CyberRead Support
> Customer (Paul Durrant)
> 10/18/2008 12:45 PM
> I refer to the MobileRead thread at
>
> http://www.mobileread.com/forums/showthread.php?t=30711
>
> and in particular my post which I copy here. (I'm pdurrant at  
> MobileRead):
>
> The problem with this approach is that it doesn't work for people  
> with Mac or Linux computers (or old Windows computers), as  
> Mobipocket Reader is only availabe for recent versions of Microsoft  
> Windows.
>
> Your FAQ
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
>
> refers people to a mobipocket.com web page
>
> http://www.mobipocket.com/forum/viewtopic.php?t=74
>
> which suggests that people who can't use Mobipocket Reader should  
> log on to their Mobipocket.com account and enter their PID - not a  
> helpful suggestion for a CyberRead customer.
> Auto-Response
> 10/18/2008 12:45 PM
> Title: How do I activate my ebook?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
>
> Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
>
> Title: What eBook formats does CyberRead provide on the site?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
>
> Title: Mobipocket Reader software for PalmOS
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
>
> Title: Load an ebook into a Bookeen Cybook Gen3 device
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
>
> Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/24/2008 06:11 PM
> Status:
> Waiting
>

From paul@durrant.co.uk Thu Oct 23 08:05:13 2008
Message-Id: <FF0B5C58-62DF-474D-83E1-5B468E61B9D9@durrant.co.uk>
From: Paul Durrant <paul@durrant.co.uk>
To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
In-Reply-To: <49000DBF.000002.20104@webwc02.int.rightnowtech.com>
Content-Type: text/plain;
	charset=US-ASCII;
	format=flowed;
	delsp=yes
X-Smtp-Server: mail.durrant.co.uk:paul
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v929.2)
Subject: Re: Non-windows users [Incident: 081018-000003]
Date: Thu, 23 Oct 2008 09:05:13 +0100
References: <49000DBF.000002.20104@webwc02.int.rightnowtech.com>

Hi Jessica,

Something strange is happening.

I can add Starship Titanic to my cart, and I can apply the discount  
code. In the cart it shows the format as being Mobipocket. But when I  
try to checkout, it returns me to the shopping cart page with a red  
message

"Douglas Adams's Starship Titanic is not available in Mobipocket  
format. Please choose other format or delete this eBook."

But the format pop-up menu only lists Mobipocket format.

Puzzling...

I just tried again - logging out, logging back in again, adding the  
book to my cart, applying the discount code, and I get the same error.

regards,

Paul

On 23 Oct 2008, at 06:38, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support  
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from  
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/23/2008 12:38 AM
> Hi Paul,
>
> We reached out to some Mobipocket people and they shed some light on  
> the Mac PID problems. If you'd like to try downloading again, you  
> can use the code "MACMAC" for a $10 coupon (the cost of Douglas  
> Adams's Starship Titanic).
>
> The directions are here: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=165
>
> I'd love to hear how it turns out for you.
>
> I'm so sorry about all the trouble but I feel like we're making  
> progress over here at CyberRead.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Response (CyberRead Support)
> 10/20/2008 10:57 PM
> Hey Paul,
>
> I think I have figured out the problem. Due to a recent string of  
> fraudulent credit card charges, we stopped accepting credit cards  
> from outside the U.S. a few months ago. Somehow, yours made it  
> through. So when you go to download your book, it somehow recognizes  
> you are from out of the US and it blocks you.
>
> I'll be digging in further to see how the PID relates to geography  
> and Mac...interesting.
>
> I have fully refunded your purchase and extend my apologies for your  
> time and frustrations.
>
> Hopefully we will figure out a better system for this soon.
>
> Sincerely,
> Jessica
>  Customer (Paul Durrant)
> 10/19/2008 04:55 PM
> Hi Jessica,
>
> Thanks for the reply. I have a CyBook Gen3, which has Mobipocket  
> built-
> in, so getting the Mobipocket reader software isn't a problem. (I have
> in the past downloaded and installed on Palm and Symbian devices
> successfully).
>
> I have just gone to the mobipocket website and entered my PID, but I'm
> uncertain how my CyberRead.com account and my Mobipocket.com account
> tie up. It doesn't seem to have worked yet - I just re-downloaded the
> book, and the old download and the new download are identical, and
> neither work on the Gen3.
>
> My CyberRead.com account is by email address - paul@durrant.co.uk
> My Mobipocket.com account is username - pdurrant - although the email
> registered with that account is paul@durrant.co.uk
>
> I just tried creating another Mobipocket.com account with a username
> of paul@durrant.co.uk and entering my PID there as well - still no  
> joy.
>
> Perhaps I didn't wait long enough for the changes to propagate through
> their system. I'll try again tomorrow morning.
>
> regards,
>
> Paul
>
> On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:
>
> >
> > Recently you requested personal assistance from our on-line support
> > center. Below is a summary of your request and our response.
> >
> > We will assume your issue has been resolved if we do not hear from
> > you within 48 hours.
> >
> > Thank you for allowing us to be of service to you.
> >
> >
> > Subject
> > Non-windows users
> >
> > Discussion Thread
> > Response (CyberRead Support)
> > 10/19/2008 03:51 PM
> > Hi Paul,
> >
> > I definitely appreciate you writing in. We're in talks over here at
> > CyberRead to figure out the best process for Mac users and handling
> > PID problems that come in.
> >
> > I've written up this FAQ to help Mac users get ebooks on their
> > devices. Not being on a Mac myself, if you happen you go through
> > this process I would appreciate any feedback you have.
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
> >
> > Clint, our GM, is offering you a $20 gift certificate for CyberRead
> > to show our thanks for your time and efforts. The code is:
> >
> > FORUM!
> >
> > You'll have a month to peruse the site for your perfect book. It
> > will expire on November 19th, 2008.
> >
> > Sincerely,
> > Jessica
> >
> > CyberRead Support
> > Customer (Paul Durrant)
> > 10/18/2008 12:45 PM
> > I refer to the MobileRead thread at
> >
> > http://www.mobileread.com/forums/showthread.php?t=30711
> >
> > and in particular my post which I copy here. (I'm pdurrant at
> > MobileRead):
> >
> > The problem with this approach is that it doesn't work for people
> > with Mac or Linux computers (or old Windows computers), as
> > Mobipocket Reader is only availabe for recent versions of Microsoft
> > Windows.
> >
> > Your FAQ
> >
> > http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
> >
> > refers people to a mobipocket.com web page
> >
> > http://www.mobipocket.com/forum/viewtopic.php?t=74
> >
> > which suggests that people who can't use Mobipocket Reader should
> > log on to their Mobipocket.com account and enter their PID - not a
> > helpful suggestion for a CyberRead customer.
> > Auto-Response
> > 10/18/2008 12:45 PM
> > Title: How do I activate my ebook?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
> >
> > Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
> >
> > Title: What eBook formats does CyberRead provide on the site?
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
> >
> > Title: Mobipocket Reader software for PalmOS
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
> >
> > Title: Load an ebook into a Bookeen Cybook Gen3 device
> > Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
> >
> > Question Reference #081018-000003
> > Product Level 1:
> > I'm having problems downloading my book
> > Date Created:
> > 10/18/2008 12:45 PM
> > Last Updated:
> > 10/19/2008 03:51 PM
> > Status:
> > Waiting
> >
>  Response (CyberRead Support)
> 10/19/2008 03:51 PM
> Hi Paul,
>
> I definitely appreciate you writing in. We're in talks over here at  
> CyberRead to figure out the best process for Mac users and handling  
> PID problems that come in.
>
> I've written up this FAQ to help Mac users get ebooks on their  
> devices. Not being on a Mac myself, if you happen you go through  
> this process I would appreciate any feedback you have.
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
>
> Clint, our GM, is offering you a $20 gift certificate for CyberRead  
> to show our thanks for your time and efforts. The code is:
>
> FORUM!
>
> You'll have a month to peruse the site for your perfect book. It  
> will expire on November 19th, 2008.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Paul Durrant)
> 10/18/2008 12:45 PM
> I refer to the MobileRead thread at
>
> http://www.mobileread.com/forums/showthread.php?t=30711
>
> and in particular my post which I copy here. (I'm pdurrant at  
> MobileRead):
>
> The problem with this approach is that it doesn't work for people  
> with Mac or Linux computers (or old Windows computers), as  
> Mobipocket Reader is only availabe for recent versions of Microsoft  
> Windows.
>
> Your FAQ
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
>
> refers people to a mobipocket.com web page
>
> http://www.mobipocket.com/forum/viewtopic.php?t=74
>
> which suggests that people who can't use Mobipocket Reader should  
> log on to their Mobipocket.com account and enter their PID - not a  
> helpful suggestion for a CyberRead customer.
>  Auto-Response
> 10/18/2008 12:45 PM
> Title: How do I activate my ebook?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
>
> Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
>
> Title: What eBook formats does CyberRead provide on the site?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
>
> Title: Mobipocket Reader software for PalmOS
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
>
> Title: Load an ebook into a Bookeen Cybook Gen3 device
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/23/2008 12:38 AM
> Status:
> Waiting
>

From cyberread@mailwc.custhelp.com Thu Oct 23 05:38:11 2008
Return-Path: <cyberread@mailwc.custhelp.com>
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Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_JNF6VA40000000000000"
From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <49000DBF.000002.20104@webwc02.int.rightnowtech.com>
Date: Thu, 23 Oct 2008 00:38:07 -0500 (CDT)
Subject: Non-windows users [Incident: 081018-000003]


--------------Boundary-00=_JNF6VA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
Non-windows users


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 10/23/2008 12:38 AM=09
Hi Paul,

We reached out to some Mobipocket people and they shed some light on the =
Mac PID problems. If you'd like to try downloading again, you can use the=
 code "MACMAC" for a $10 coupon (the cost of Douglas Adams's Starship Tit=
anic).

The directions are here: http://cyberread.custhelp.com/cgi-bin/cyberread.=
cfg/php/enduser/std_adp.php?p_faqid=3D165

I'd love to hear how it turns out for you.

I'm so sorry about all the trouble but I feel like we're making progress =
over here at CyberRead.

Sincerely,
Jessica

CyberRead Support

Response (CyberRead Support) - 10/20/2008 10:57 PM=09
Hey Paul,

I think I have figured out the problem. Due to a recent string of fraudul=
ent credit card charges, we stopped accepting credit cards from outside t=
he U.S. a few months ago. Somehow, yours made it through. So when you go =
to download your book, it somehow recognizes you are from out of the US a=
nd it blocks you.

I'll be digging in further to see how the PID relates to geography and Ma=
c...interesting.

I have fully refunded your purchase and extend my apologies for your time=
 and frustrations.

Hopefully we will figure out a better system for this soon.

Sincerely,
Jessica

Customer (Paul Durrant) - 10/19/2008 04:55 PM=09
Hi Jessica,

Thanks for the reply. I have a CyBook Gen3, which has Mobipocket built-=20
in, so getting the Mobipocket reader software isn't a problem. (I have =20
in the past downloaded and installed on Palm and Symbian devices =20
successfully).

I have just gone to the mobipocket website and entered my PID, but I'm =20
uncertain how my CyberRead.com account and my Mobipocket.com account =20
tie up. It doesn't seem to have worked yet - I just re-downloaded the =20
book, and the old download and the new download are identical, and =20
neither work on the Gen3.

My CyberRead.com account is by email address - paul@durrant.co.uk
My Mobipocket.com account is username - pdurrant - although the email =20
registered with that account is paul@durrant.co.uk

I just tried creating another Mobipocket.com account with a username =20
of paul@durrant.co.uk and entering my PID there as well - still no joy.

Perhaps I didn't wait long enough for the changes to propagate through =20
their system. I'll try again tomorrow morning.

regards,

Paul

On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support =20
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from =20
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/19/2008 03:51 PM
> Hi Paul,
>
> I definitely appreciate you writing in. We're in talks over here at =20
> CyberRead to figure out the best process for Mac users and handling =20
> PID problems that come in.
>
> I've written up this FAQ to help Mac users get ebooks on their =20
> devices. Not being on a Mac myself, if you happen you go through =20
> this process I would appreciate any feedback you have.
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp=
=2Ephp?p_faqid=3D163
>
> Clint, our GM, is offering you a $20 gift certificate for CyberRead =20
> to show our thanks for your time and efforts. The code is:
>
> FORUM!
>
> You'll have a month to peruse the site for your perfect book. It =20
> will expire on November 19th, 2008.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Paul Durrant)
> 10/18/2008 12:45 PM
> I refer to the MobileRead thread at
>
> http://www.mobileread.com/forums/showthread.php?t=3D30711
>
> and in particular my post which I copy here. (I'm pdurrant at =20
> MobileRead):
>
> The problem with this approach is that it doesn't work for people =20
> with Mac or Linux computers (or old Windows computers), as =20
> Mobipocket Reader is only availabe for recent versions of Microsoft =20
> Windows.
>
> Your FAQ
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp=
=2Ephp?p_faqid=3D157
>
> refers people to a mobipocket.com web page
>
> http://www.mobipocket.com/forum/viewtopic.php?t=3D74
>
> which suggests that people who can't use Mobipocket Reader should =20
> log on to their Mobipocket.com account and enter their PID - not a =20
> helpful suggestion for a CyberRead customer.
>  Auto-Response
> 10/18/2008 12:45 PM
> Title: How do I activate my ebook?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899
>
> Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D162&p_created=3D1223454722
>
> Title: What eBook formats does CyberRead provide on the site?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842
>
> Title: Mobipocket Reader software for PalmOS
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D159&p_created=3D1221719638
>
> Title: Load an ebook into a Bookeen Cybook Gen3 device
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D161&p_created=3D1223032112
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/19/2008 03:51 PM
> Status:
> Waiting
>

Response (CyberRead Support) - 10/19/2008 03:51 PM=09
Hi Paul,

I definitely appreciate you writing in. We're in talks over here at Cyber=
Read to figure out the best process for Mac users and handling PID proble=
ms that come in.

I've written up this FAQ to help Mac users get ebooks on their devices. N=
ot being on a Mac myself, if you happen you go through this process I wou=
ld appreciate any feedback you have.=20
=20
http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D163

Clint, our GM, is offering you a $20 gift certificate for CyberRead to sh=
ow our thanks for your time and efforts. The code is:=20

FORUM!=20

You'll have a month to peruse the site for your perfect book. It will exp=
ire on November 19th, 2008.

Sincerely,=20
Jessica

CyberRead Support

Customer (Paul Durrant) - 10/18/2008 12:45 PM=09
I refer to the MobileRead thread at

http://www.mobileread.com/forums/showthread.php?t=3D30711

and in particular my post which I copy here. (I'm pdurrant at MobileRead)=
:

The problem with this approach is that it doesn't work for people with Ma=
c or Linux computers (or old Windows computers), as Mobipocket Reader is =
only availabe for recent versions of Microsoft Windows.

Your FAQ

http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D157

refers people to a mobipocket.com web page

http://www.mobipocket.com/forum/viewtopic.php?t=3D74

which suggests that people who can't use Mobipocket Reader should log on =
to their Mobipocket.com account and enter their PID - not a helpful sugge=
stion for a CyberRead customer.

Auto-Response - 10/18/2008 12:45 PM=09
Title: How do I activate my ebook?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D157&p_created=3D1221707899

Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D162&p_created=3D1223454722

Title: What eBook formats does CyberRead provide on the site?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D145&p_created=3D1169092842

Title: Mobipocket Reader software for PalmOS
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D159&p_created=3D1221719638

Title: Load an ebook into a Bookeen Cybook Gen3 device
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D161&p_created=3D1223032112



Question Reference #081018-000003
---------------------------------------------------------------
  Product Level 1: I'm having problems downloading my book
     Date Created: 10/18/2008 12:45 PM
     Last Updated: 10/23/2008 12:38 AM
           Status: Waiting


[---001:007395:60669---]


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Content-Type: Text/Html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Non-windows users</title>
</head>
<body>
<br /><!--RNTStart-->
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">Non-windows users</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/23/2008 12:38 AM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br/><br/>We reached out to =
some Mobipocket people and they shed some light on the Mac PID problems. =
If you'd like to try downloading again, you can use the code "MACMAC" for=
 a $10 coupon (the cost of Douglas Adams's Starship Titanic).<br/><br/>Th=
e directions are here: <a href=3D"http://cyberread.custhelp.com/cgi-bin/c=
yberread.cfg/php/enduser/std_adp.php?p_faqid=3D165" target=3D"_blank">htt=
p://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?=
p_faqid=3D165</a><br/><br/>I'd love to hear how it turns out for you.<br/=
><br/>I'm so sorry about all the trouble but I feel like we're making pro=
gress over here at CyberRead.<br/><br/>Sincerely,<br/>Jessica<br/><br/>Cy=
berRead Support</td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/20/2008 10:57 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hey Paul,<br/><br/>I think I have fi=
gured out the problem. Due to a recent string of fraudulent credit card c=
harges, we stopped accepting credit cards from outside the U.S. a few mon=
ths ago. Somehow, yours made it through. So when you go to download your =
book, it somehow recognizes you are from out of the US and it blocks you.=
<br/><br/>I'll be digging in further to see how the PID relates to geogra=
phy and Mac...interesting.<br/><br/>I have fully refunded your purchase a=
nd extend my apologies for your time and frustrations.<br/><br/>Hopefully=
 we will figure out a better system for this soon.<br/><br/>Sincerely,<br=
/>Jessica</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/19/2=
008 04:55 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Jessica,<br/><br/>Thanks for the =
reply. I have a CyBook Gen3, which has Mobipocket built- <br/>in, so gett=
ing the Mobipocket reader software isn't a problem. (I have  <br/>in the =
past downloaded and installed on Palm and Symbian devices  <br/>successfu=
lly).<br/><br/>I have just gone to the mobipocket website and entered my =
PID, but I'm  <br/>uncertain how my CyberRead.com account and my Mobipock=
et.com account  <br/>tie up. It doesn't seem to have worked yet - I just =
re-downloaded the  <br/>book, and the old download and the new download a=
re identical, and  <br/>neither work on the Gen3.<br/><br/>My CyberRead.c=
om account is by email address - <a href=3D"mailto:paul@durrant.co.uk">pa=
ul@durrant.co.uk</a><br/>My Mobipocket.com account is username - pdurrant
- although the email  <br/>registered with that account is <a href=3D"mai=
lto:paul@durrant.co.uk">paul@durrant.co.uk</a><br/><br/>I just tried crea=
ting another Mobipocket.com account with a username  <br/>of <a href=3D"m=
ailto:paul@durrant.co.uk">paul@durrant.co.uk</a> and entering my PID ther=
e as well - still no joy.<br/><br/>Perhaps I didn't wait long enough for =
the changes to propagate through  <br/>their system. I'll try again tomor=
row morning.<br/><br/>regards,<br/><br/>Paul<br/><br/>On 19 Oct 2008, at =
21:51, CyberRead Customer Support wrote:<br/><br/>><br/>> Recently you re=
quested personal assistance from our on-line support  <br/>> center. Belo=
w is a summary of your request and our response.<br/>><br/>> We will assu=
me your issue has been resolved if we do not hear from  <br/>> you
within 48 hours.<br/>><br/>> Thank you for allowing us to be of service t=
o you.<br/>><br/>><br/>>  Subject<br/>> Non-windows users<br/>><br/>>  Di=
scussion Thread<br/>>  Response (CyberRead Support)<br/>> 10/19/2008 03:5=
1 PM<br/>> Hi Paul,<br/>><br/>> I definitely appreciate you writing in. W=
e're in talks over here at  <br/>> CyberRead to figure out the best proce=
ss for Mac users and handling  <br/>> PID problems that come in.<br/>><br=
/>> I've written up this FAQ to help Mac users get ebooks on their  <br/>=
> devices. Not being on a Mac myself, if you happen you go through  <br/>=
> this process I would appreciate any feedback you have.<br/>><br/>> <a h=
ref=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/st=
d_adp.php?p_faqid=3D163"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/std_adp.php?p_faqid=3D163</a><br/>><br/>> Clint, our GM, is offe=
ring you a $20 gift certificate for CyberRead  <br/>> to show our thanks =
for your time and efforts. The code is:<br/>><br/>> FORUM!<br/>><br/>> Yo=
u'll have a month to peruse the site for your perfect book. It  <br/>> wi=
ll expire on November 19th, 2008.<br/>><br/>> Sincerely,<br/>> Jessica<br=
/>><br/>> CyberRead Support<br/>>  Customer (Paul Durrant)<br/>> 10/18/20=
08 12:45 PM<br/>> I refer to the MobileRead thread at<br/>><br/>> <a href=
=3D"http://www.mobileread.com/forums/showthread.php?t=3D30711" target=3D"=
_blank">http://www.mobileread.com/forums/showthread.php?t=3D30711</a><br/=
>><br/>> and in particular my post which I copy here. (I'm pdurrant at  <=
br/>>
MobileRead):<br/>><br/>> The problem with this approach is that it doesn'=
t work for people  <br/>> with Mac or Linux computers (or old Windows com=
puters), as  <br/>> Mobipocket Reader is only availabe for recent version=
s of Microsoft  <br/>> Windows.<br/>><br/>> Your FAQ<br/>><br/>> <a href=3D=
"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.=
php?p_faqid=3D157" target=3D"_blank">http://cyberread.custhelp.com/cgi-bi=
n/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157</a><br/>><br/>> ref=
ers people to a mobipocket.com web page<br/>><br/>> <a href=3D"http://www=
=2Emobipocket.com/forum/viewtopic.php?t=3D74" target=3D"_blank">http://ww=
w.mobipocket.com/forum/viewtopic.php?t=3D74</a><br/>><br/>> which suggest=
s that people who can't use Mobipocket Reader should  <br/>> log on to th=
eir
Mobipocket.com account and enter their PID - not a  <br/>> helpful sugges=
tion for a CyberRead customer.<br/>>  Auto-Response<br/>> 10/18/2008 12:4=
5 PM<br/>> Title: How do I activate my ebook?<br/>> Link: <a href=3D"http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D157&p_created=3D1221707899" target=3D"_blank">http://cyberread=
=2Ecusthelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D=
157&p_created=3D1221707899</a><br/>><br/>> Title: Updating your Bookeen C=
ybook Gen 3 to Version 1.2<br/>> Link: <a href=3D"http://cyberread.custhe=
lp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D162&p_cr=
eated=3D1223454722"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D162&p_created=3D1223454722</a><br/>><br/=
>> Title: What eBook formats does CyberRead provide on the site?<br/>> Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blan=
k">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_=
adp.php?p_faqid=3D145&p_created=3D1169092842</a><br/>><br/>> Title: Mobip=
ocket Reader software for PalmOS<br/>> Link: <a href=3D"http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D15=
9&p_created=3D1221719638"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</a><br/>><br/=
>> Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>> Link: <a =
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D161&p_created=3D1223032112" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D161&p_created=3D1223032112</a><br/>><br/>>  Question Reference=
 #081018-000003<br/>> Product Level 1:<br/>> I'm having problems download=
ing my book<br/>> Date Created:<br/>> 10/18/2008 12:45 PM<br/>> Last Upda=
ted:<br/>> 10/19/2008 03:51 PM<br/>> Status:<br/>> Waiting<br/>></td></tr=
>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/19/2008 03:51 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br/><br/>I definitely appre=
ciate you writing in. We're in talks over here at CyberRead to figure out=
 the best process for Mac users and handling PID problems that come in.<b=
r/><br/>I've written up this FAQ to help Mac users get ebooks on their de=
vices. Not being on a Mac myself, if you happen you go through this proce=
ss I would appreciate any feedback you have. <br/> <br/><a href=3D"http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D163" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/std_adp.php?p_faqid=3D163</a><br/><br/>Clint, our GM=
, is offering you a $20 gift certificate for CyberRead to show our thanks=
 for your time and efforts. The code is: <br/><br/>FORUM! <br/><br/>You'l=
l have
a month to peruse the site for your perfect book. It will expire on Novem=
ber 19th, 2008.<br/><br/>Sincerely, <br/>Jessica<br/><br/>CyberRead Suppo=
rt</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/18/2=
008 12:45 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I refer to the MobileRead thread at<=
br/><br/><a href=3D"http://www.mobileread.com/forums/showthread.php?t=3D3=
0711" target=3D"_blank">http://www.mobileread.com/forums/showthread.php?t=
=3D30711</a><br/><br/>and in particular my post which I copy here. (I'm p=
durrant at MobileRead):<br/><br/>The problem with this approach is that i=
t doesn't work for people with Mac or Linux computers (or old Windows com=
puters), as Mobipocket Reader is only availabe for recent versions of Mic=
rosoft Windows.<br/><br/>Your FAQ<br/><br/><a href=3D"http://cyberread.cu=
sthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157" t=
arget=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/=
enduser/std_adp.php?p_faqid=3D157</a><br/><br/>refers people to a mobipoc=
ket.com web
page<br/><br/><a href=3D"http://www.mobipocket.com/forum/viewtopic.php?t=3D=
74" target=3D"_blank">http://www.mobipocket.com/forum/viewtopic.php?t=3D7=
4</a><br/><br/>which suggests that people who can't use Mobipocket Reader=
 should log on to their Mobipocket.com account and enter their PID - not =
a helpful suggestion for a CyberRead customer.</td></tr>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">10/18/2008 12:45 =
PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: How do I activate my ebook?<b=
r/>Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/enduser/popup_adp.php?p_faqid=3D157&p_created=3D1221707899" target=3D"=
_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899</a><br/><br/>Title: Upd=
ating your Bookeen Cybook Gen 3 to Version 1.2<br/>Link: <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?=
p_faqid=3D162&p_created=3D1223454722" target=3D"_blank">http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D16=
2&p_created=3D1223454722</a><br/><br/>Title: What eBook formats does Cybe=
rRead provide on the site?<br/>Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D145&p_created=3D1169092842</a><br/><br/>Title: Mobipocket Read=
er software for PalmOS<br/>Link: <a href=3D"http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D=
1221719638" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</=
a><br/><br/>Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112</a><br/></td>=
</tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #08=
1018-000003</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">I'm having problems downloadin=
g my book</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">10/23/2008 12:38 AM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd37083-->
</body>
</html>

--------------Boundary-00=_JNF6VA40000000000000--


From cyberread@mailwc.custhelp.com Tue Oct 21 06:32:12 2008
Return-Path: <cyberread@mailwc.custhelp.com>
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Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_9NL2VA40000000000000"
From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <48FD5315.000002.20708@webwc03.int.rightnowtech.com>
Date: Mon, 20 Oct 2008 22:57:09 -0500 (CDT)
Subject: Non-windows users [Incident: 081018-000003]


--------------Boundary-00=_9NL2VA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
Non-windows users


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 10/20/2008 10:57 PM=09
Hey Paul,

I think I have figured out the problem. Due to a recent string of fraudul=
ent credit card charges, we stopped accepting credit cards from outside t=
he U.S. a few months ago. Somehow, yours made it through. So when you go =
to download your book, it somehow recognizes you are from out of the US a=
nd it blocks you.

I'll be digging in further to see how the PID relates to geography and Ma=
c...interesting.

I have fully refunded your purchase and extend my apologies for your time=
 and frustrations.

Hopefully we will figure out a better system for this soon.

Sincerely,
Jessica

Customer (Paul Durrant) - 10/19/2008 04:55 PM=09
Hi Jessica,

Thanks for the reply. I have a CyBook Gen3, which has Mobipocket built-=20
in, so getting the Mobipocket reader software isn't a problem. (I have =20
in the past downloaded and installed on Palm and Symbian devices =20
successfully).

I have just gone to the mobipocket website and entered my PID, but I'm =20
uncertain how my CyberRead.com account and my Mobipocket.com account =20
tie up. It doesn't seem to have worked yet - I just re-downloaded the =20
book, and the old download and the new download are identical, and =20
neither work on the Gen3.

My CyberRead.com account is by email address - paul@durrant.co.uk
My Mobipocket.com account is username - pdurrant - although the email =20
registered with that account is paul@durrant.co.uk

I just tried creating another Mobipocket.com account with a username =20
of paul@durrant.co.uk and entering my PID there as well - still no joy.

Perhaps I didn't wait long enough for the changes to propagate through =20
their system. I'll try again tomorrow morning.

regards,

Paul

On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support =20
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from =20
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/19/2008 03:51 PM
> Hi Paul,
>
> I definitely appreciate you writing in. We're in talks over here at =20
> CyberRead to figure out the best process for Mac users and handling =20
> PID problems that come in.
>
> I've written up this FAQ to help Mac users get ebooks on their =20
> devices. Not being on a Mac myself, if you happen you go through =20
> this process I would appreciate any feedback you have.
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp=
=2Ephp?p_faqid=3D163
>
> Clint, our GM, is offering you a $20 gift certificate for CyberRead =20
> to show our thanks for your time and efforts. The code is:
>
> FORUM!
>
> You'll have a month to peruse the site for your perfect book. It =20
> will expire on November 19th, 2008.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Paul Durrant)
> 10/18/2008 12:45 PM
> I refer to the MobileRead thread at
>
> http://www.mobileread.com/forums/showthread.php?t=3D30711
>
> and in particular my post which I copy here. (I'm pdurrant at =20
> MobileRead):
>
> The problem with this approach is that it doesn't work for people =20
> with Mac or Linux computers (or old Windows computers), as =20
> Mobipocket Reader is only availabe for recent versions of Microsoft =20
> Windows.
>
> Your FAQ
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp=
=2Ephp?p_faqid=3D157
>
> refers people to a mobipocket.com web page
>
> http://www.mobipocket.com/forum/viewtopic.php?t=3D74
>
> which suggests that people who can't use Mobipocket Reader should =20
> log on to their Mobipocket.com account and enter their PID - not a =20
> helpful suggestion for a CyberRead customer.
>  Auto-Response
> 10/18/2008 12:45 PM
> Title: How do I activate my ebook?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899
>
> Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D162&p_created=3D1223454722
>
> Title: What eBook formats does CyberRead provide on the site?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842
>
> Title: Mobipocket Reader software for PalmOS
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D159&p_created=3D1221719638
>
> Title: Load an ebook into a Bookeen Cybook Gen3 device
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D161&p_created=3D1223032112
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/19/2008 03:51 PM
> Status:
> Waiting
>

Response (CyberRead Support) - 10/19/2008 03:51 PM=09
Hi Paul,

I definitely appreciate you writing in. We're in talks over here at Cyber=
Read to figure out the best process for Mac users and handling PID proble=
ms that come in.

I've written up this FAQ to help Mac users get ebooks on their devices. N=
ot being on a Mac myself, if you happen you go through this process I wou=
ld appreciate any feedback you have.=20
=20
http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D163

Clint, our GM, is offering you a $20 gift certificate for CyberRead to sh=
ow our thanks for your time and efforts. The code is:=20

FORUM!=20

You'll have a month to peruse the site for your perfect book. It will exp=
ire on November 19th, 2008.

Sincerely,=20
Jessica

CyberRead Support

Customer (Paul Durrant) - 10/18/2008 12:45 PM=09
I refer to the MobileRead thread at

http://www.mobileread.com/forums/showthread.php?t=3D30711

and in particular my post which I copy here. (I'm pdurrant at MobileRead)=
:

The problem with this approach is that it doesn't work for people with Ma=
c or Linux computers (or old Windows computers), as Mobipocket Reader is =
only availabe for recent versions of Microsoft Windows.

Your FAQ

http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D157

refers people to a mobipocket.com web page

http://www.mobipocket.com/forum/viewtopic.php?t=3D74

which suggests that people who can't use Mobipocket Reader should log on =
to their Mobipocket.com account and enter their PID - not a helpful sugge=
stion for a CyberRead customer.

Auto-Response - 10/18/2008 12:45 PM=09
Title: How do I activate my ebook?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D157&p_created=3D1221707899

Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D162&p_created=3D1223454722

Title: What eBook formats does CyberRead provide on the site?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D145&p_created=3D1169092842

Title: Mobipocket Reader software for PalmOS
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D159&p_created=3D1221719638

Title: Load an ebook into a Bookeen Cybook Gen3 device
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D161&p_created=3D1223032112



Question Reference #081018-000003
---------------------------------------------------------------
  Product Level 1: I'm having problems downloading my book
     Date Created: 10/18/2008 12:45 PM
     Last Updated: 10/20/2008 10:57 PM
           Status: Waiting


[---001:006906:12624---]


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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Non-windows users</title>
</head>
<body>
<br /><!--RNTStart-->
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">Non-windows users</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/20/2008 10:57 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hey Paul,<br/><br/>I think I have fi=
gured out the problem. Due to a recent string of fraudulent credit card c=
harges, we stopped accepting credit cards from outside the U.S. a few mon=
ths ago. Somehow, yours made it through. So when you go to download your =
book, it somehow recognizes you are from out of the US and it blocks you.=
<br/><br/>I'll be digging in further to see how the PID relates to geogra=
phy and Mac...interesting.<br/><br/>I have fully refunded your purchase a=
nd extend my apologies for your time and frustrations.<br/><br/>Hopefully=
 we will figure out a better system for this soon.<br/><br/>Sincerely,<br=
/>Jessica</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/19/2=
008 04:55 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Jessica,<br/><br/>Thanks for the =
reply. I have a CyBook Gen3, which has Mobipocket built- <br/>in, so gett=
ing the Mobipocket reader software isn't a problem. (I have  <br/>in the =
past downloaded and installed on Palm and Symbian devices  <br/>successfu=
lly).<br/><br/>I have just gone to the mobipocket website and entered my =
PID, but I'm  <br/>uncertain how my CyberRead.com account and my Mobipock=
et.com account  <br/>tie up. It doesn't seem to have worked yet - I just =
re-downloaded the  <br/>book, and the old download and the new download a=
re identical, and  <br/>neither work on the Gen3.<br/><br/>My CyberRead.c=
om account is by email address - <a href=3D"mailto:paul@durrant.co.uk">pa=
ul@durrant.co.uk</a><br/>My Mobipocket.com account is username - pdurrant
- although the email  <br/>registered with that account is <a href=3D"mai=
lto:paul@durrant.co.uk">paul@durrant.co.uk</a><br/><br/>I just tried crea=
ting another Mobipocket.com account with a username  <br/>of <a href=3D"m=
ailto:paul@durrant.co.uk">paul@durrant.co.uk</a> and entering my PID ther=
e as well - still no joy.<br/><br/>Perhaps I didn't wait long enough for =
the changes to propagate through  <br/>their system. I'll try again tomor=
row morning.<br/><br/>regards,<br/><br/>Paul<br/><br/>On 19 Oct 2008, at =
21:51, CyberRead Customer Support wrote:<br/><br/>><br/>> Recently you re=
quested personal assistance from our on-line support  <br/>> center. Belo=
w is a summary of your request and our response.<br/>><br/>> We will assu=
me your issue has been resolved if we do not hear from  <br/>> you
within 48 hours.<br/>><br/>> Thank you for allowing us to be of service t=
o you.<br/>><br/>><br/>>  Subject<br/>> Non-windows users<br/>><br/>>  Di=
scussion Thread<br/>>  Response (CyberRead Support)<br/>> 10/19/2008 03:5=
1 PM<br/>> Hi Paul,<br/>><br/>> I definitely appreciate you writing in. W=
e're in talks over here at  <br/>> CyberRead to figure out the best proce=
ss for Mac users and handling  <br/>> PID problems that come in.<br/>><br=
/>> I've written up this FAQ to help Mac users get ebooks on their  <br/>=
> devices. Not being on a Mac myself, if you happen you go through  <br/>=
> this process I would appreciate any feedback you have.<br/>><br/>> <a h=
ref=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/st=
d_adp.php?p_faqid=3D163"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/std_adp.php?p_faqid=3D163</a><br/>><br/>> Clint, our GM, is offe=
ring you a $20 gift certificate for CyberRead  <br/>> to show our thanks =
for your time and efforts. The code is:<br/>><br/>> FORUM!<br/>><br/>> Yo=
u'll have a month to peruse the site for your perfect book. It  <br/>> wi=
ll expire on November 19th, 2008.<br/>><br/>> Sincerely,<br/>> Jessica<br=
/>><br/>> CyberRead Support<br/>>  Customer (Paul Durrant)<br/>> 10/18/20=
08 12:45 PM<br/>> I refer to the MobileRead thread at<br/>><br/>> <a href=
=3D"http://www.mobileread.com/forums/showthread.php?t=3D30711" target=3D"=
_blank">http://www.mobileread.com/forums/showthread.php?t=3D30711</a><br/=
>><br/>> and in particular my post which I copy here. (I'm pdurrant at  <=
br/>>
MobileRead):<br/>><br/>> The problem with this approach is that it doesn'=
t work for people  <br/>> with Mac or Linux computers (or old Windows com=
puters), as  <br/>> Mobipocket Reader is only availabe for recent version=
s of Microsoft  <br/>> Windows.<br/>><br/>> Your FAQ<br/>><br/>> <a href=3D=
"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.=
php?p_faqid=3D157" target=3D"_blank">http://cyberread.custhelp.com/cgi-bi=
n/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157</a><br/>><br/>> ref=
ers people to a mobipocket.com web page<br/>><br/>> <a href=3D"http://www=
=2Emobipocket.com/forum/viewtopic.php?t=3D74" target=3D"_blank">http://ww=
w.mobipocket.com/forum/viewtopic.php?t=3D74</a><br/>><br/>> which suggest=
s that people who can't use Mobipocket Reader should  <br/>> log on to th=
eir
Mobipocket.com account and enter their PID - not a  <br/>> helpful sugges=
tion for a CyberRead customer.<br/>>  Auto-Response<br/>> 10/18/2008 12:4=
5 PM<br/>> Title: How do I activate my ebook?<br/>> Link: <a href=3D"http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D157&p_created=3D1221707899" target=3D"_blank">http://cyberread=
=2Ecusthelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D=
157&p_created=3D1221707899</a><br/>><br/>> Title: Updating your Bookeen C=
ybook Gen 3 to Version 1.2<br/>> Link: <a href=3D"http://cyberread.custhe=
lp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D162&p_cr=
eated=3D1223454722"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D162&p_created=3D1223454722</a><br/>><br/=
>> Title: What eBook formats does CyberRead provide on the site?<br/>> Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blan=
k">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_=
adp.php?p_faqid=3D145&p_created=3D1169092842</a><br/>><br/>> Title: Mobip=
ocket Reader software for PalmOS<br/>> Link: <a href=3D"http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D15=
9&p_created=3D1221719638"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</a><br/>><br/=
>> Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>> Link: <a =
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D161&p_created=3D1223032112" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D161&p_created=3D1223032112</a><br/>><br/>>  Question Reference=
 #081018-000003<br/>> Product Level 1:<br/>> I'm having problems download=
ing my book<br/>> Date Created:<br/>> 10/18/2008 12:45 PM<br/>> Last Upda=
ted:<br/>> 10/19/2008 03:51 PM<br/>> Status:<br/>> Waiting<br/>></td></tr=
>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/19/2008 03:51 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br/><br/>I definitely appre=
ciate you writing in. We're in talks over here at CyberRead to figure out=
 the best process for Mac users and handling PID problems that come in.<b=
r/><br/>I've written up this FAQ to help Mac users get ebooks on their de=
vices. Not being on a Mac myself, if you happen you go through this proce=
ss I would appreciate any feedback you have. <br/> <br/><a href=3D"http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D163" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/std_adp.php?p_faqid=3D163</a><br/><br/>Clint, our GM=
, is offering you a $20 gift certificate for CyberRead to show our thanks=
 for your time and efforts. The code is: <br/><br/>FORUM! <br/><br/>You'l=
l have
a month to peruse the site for your perfect book. It will expire on Novem=
ber 19th, 2008.<br/><br/>Sincerely, <br/>Jessica<br/><br/>CyberRead Suppo=
rt</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/18/2=
008 12:45 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I refer to the MobileRead thread at<=
br/><br/><a href=3D"http://www.mobileread.com/forums/showthread.php?t=3D3=
0711" target=3D"_blank">http://www.mobileread.com/forums/showthread.php?t=
=3D30711</a><br/><br/>and in particular my post which I copy here. (I'm p=
durrant at MobileRead):<br/><br/>The problem with this approach is that i=
t doesn't work for people with Mac or Linux computers (or old Windows com=
puters), as Mobipocket Reader is only availabe for recent versions of Mic=
rosoft Windows.<br/><br/>Your FAQ<br/><br/><a href=3D"http://cyberread.cu=
sthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157" t=
arget=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/=
enduser/std_adp.php?p_faqid=3D157</a><br/><br/>refers people to a mobipoc=
ket.com web
page<br/><br/><a href=3D"http://www.mobipocket.com/forum/viewtopic.php?t=3D=
74" target=3D"_blank">http://www.mobipocket.com/forum/viewtopic.php?t=3D7=
4</a><br/><br/>which suggests that people who can't use Mobipocket Reader=
 should log on to their Mobipocket.com account and enter their PID - not =
a helpful suggestion for a CyberRead customer.</td></tr>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">10/18/2008 12:45 =
PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: How do I activate my ebook?<b=
r/>Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/enduser/popup_adp.php?p_faqid=3D157&p_created=3D1221707899" target=3D"=
_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899</a><br/><br/>Title: Upd=
ating your Bookeen Cybook Gen 3 to Version 1.2<br/>Link: <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?=
p_faqid=3D162&p_created=3D1223454722" target=3D"_blank">http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D16=
2&p_created=3D1223454722</a><br/><br/>Title: What eBook formats does Cybe=
rRead provide on the site?<br/>Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D145&p_created=3D1169092842</a><br/><br/>Title: Mobipocket Read=
er software for PalmOS<br/>Link: <a href=3D"http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D=
1221719638" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</=
a><br/><br/>Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112</a><br/></td>=
</tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #08=
1018-000003</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">I'm having problems downloadin=
g my book</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">10/20/2008 10:57 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd54687-->
</body>
</html>

--------------Boundary-00=_9NL2VA40000000000000--


From paul@durrant.co.uk Sun Oct 19 21:44:33 2008
Message-Id: <8D19A1BF-177B-44D1-B640-8B834E5A4765@durrant.co.uk>
From: Paul Durrant <paul@durrant.co.uk>
To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
In-Reply-To: <48FB9DBA.000002.07908@webwc03.int.rightnowtech.com>
Content-Type: text/plain;
	charset=US-ASCII;
	format=flowed;
	delsp=yes
X-Smtp-Server: mail.durrant.co.uk:paul
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v929.2)
Subject: Re: Non-windows users [Incident: 081018-000003]
Date: Sun, 19 Oct 2008 22:44:33 +0100
References: <48FB9DBA.000002.07908@webwc03.int.rightnowtech.com>

Hi Jessica,

Thanks for the reply. I have a CyBook Gen3, which has Mobipocket built- 
in, so getting the Mobipocket reader software isn't a problem. (I have  
in the past downloaded and installed on Palm and Symbian devices  
successfully).

I have just gone to the mobipocket website and entered my PID, but I'm  
uncertain how my CyberRead.com account and my Mobipocket.com account  
tie up. It doesn't seem to have worked yet - I just re-downloaded the  
book, and the old download and the new download are identical, and  
neither work on the Gen3.

My CyberRead.com account is by email address - paul@durrant.co.uk
My Mobipocket.com account is username - pdurrant - although the email  
registered with that account is paul@durrant.co.uk

I just tried creating another Mobipocket.com account with a username  
of paul@durrant.co.uk and entering my PID there as well - still no joy.

Perhaps I didn't wait long enough for the changes to propagate through  
their system. I'll try again tomorrow morning.

regards,

Paul

On 19 Oct 2008, at 21:51, CyberRead Customer Support wrote:

>
> Recently you requested personal assistance from our on-line support  
> center. Below is a summary of your request and our response.
>
> We will assume your issue has been resolved if we do not hear from  
> you within 48 hours.
>
> Thank you for allowing us to be of service to you.
>
>
>  Subject
> Non-windows users
>
>  Discussion Thread
>  Response (CyberRead Support)
> 10/19/2008 03:51 PM
> Hi Paul,
>
> I definitely appreciate you writing in. We're in talks over here at  
> CyberRead to figure out the best process for Mac users and handling  
> PID problems that come in.
>
> I've written up this FAQ to help Mac users get ebooks on their  
> devices. Not being on a Mac myself, if you happen you go through  
> this process I would appreciate any feedback you have.
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=163
>
> Clint, our GM, is offering you a $20 gift certificate for CyberRead  
> to show our thanks for your time and efforts. The code is:
>
> FORUM!
>
> You'll have a month to peruse the site for your perfect book. It  
> will expire on November 19th, 2008.
>
> Sincerely,
> Jessica
>
> CyberRead Support
>  Customer (Paul Durrant)
> 10/18/2008 12:45 PM
> I refer to the MobileRead thread at
>
> http://www.mobileread.com/forums/showthread.php?t=30711
>
> and in particular my post which I copy here. (I'm pdurrant at  
> MobileRead):
>
> The problem with this approach is that it doesn't work for people  
> with Mac or Linux computers (or old Windows computers), as  
> Mobipocket Reader is only availabe for recent versions of Microsoft  
> Windows.
>
> Your FAQ
>
> http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=157
>
> refers people to a mobipocket.com web page
>
> http://www.mobipocket.com/forum/viewtopic.php?t=74
>
> which suggests that people who can't use Mobipocket Reader should  
> log on to their Mobipocket.com account and enter their PID - not a  
> helpful suggestion for a CyberRead customer.
>  Auto-Response
> 10/18/2008 12:45 PM
> Title: How do I activate my ebook?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=157&p_created=1221707899
>
> Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=162&p_created=1223454722
>
> Title: What eBook formats does CyberRead provide on the site?
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=145&p_created=1169092842
>
> Title: Mobipocket Reader software for PalmOS
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=159&p_created=1221719638
>
> Title: Load an ebook into a Bookeen Cybook Gen3 device
> Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=161&p_created=1223032112
>
>  Question Reference #081018-000003
> Product Level 1:
> I'm having problems downloading my book
> Date Created:
> 10/18/2008 12:45 PM
> Last Updated:
> 10/19/2008 03:51 PM
> Status:
> Waiting
>

From cyberread@mailwc.custhelp.com Sun Oct 19 20:51:12 2008
Return-Path: <cyberread@mailwc.custhelp.com>
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Content-Type: Multipart/Alternative;
  boundary="------------Boundary-00=_6970VA40000000000000"
From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <48FB9DBA.000002.07908@webwc03.int.rightnowtech.com>
Date: Sun, 19 Oct 2008 15:51:06 -0500 (CDT)
Subject: Non-windows users [Incident: 081018-000003]


--------------Boundary-00=_6970VA40000000000000
Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Recentl=
y you requested personal assistance from our on-line support=20
center. Below is a summary of your request and our response.

We will assume your issue has been resolved if we do not hear from you
within 48 hours.

Thank you for allowing us to be of service to you.

Subject
---------------------------------------------------------------
Non-windows users


Discussion Thread
---------------------------------------------------------------
Response (CyberRead Support) - 10/19/2008 03:51 PM=09
Hi Paul,

I definitely appreciate you writing in. We're in talks over here at Cyber=
Read to figure out the best process for Mac users and handling PID proble=
ms that come in.

I've written up this FAQ to help Mac users get ebooks on their devices. N=
ot being on a Mac myself, if you happen you go through this process I wou=
ld appreciate any feedback you have.=20
=20
http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D163

Clint, our GM, is offering you a $20 gift certificate for CyberRead to sh=
ow our thanks for your time and efforts. The code is:=20

FORUM!=20

You'll have a month to peruse the site for your perfect book. It will exp=
ire on November 19th, 2008.

Sincerely,=20
Jessica

CyberRead Support

Customer (Paul Durrant) - 10/18/2008 12:45 PM=09
I refer to the MobileRead thread at

http://www.mobileread.com/forums/showthread.php?t=3D30711

and in particular my post which I copy here. (I'm pdurrant at MobileRead)=
:

The problem with this approach is that it doesn't work for people with Ma=
c or Linux computers (or old Windows computers), as Mobipocket Reader is =
only availabe for recent versions of Microsoft Windows.

Your FAQ

http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D157

refers people to a mobipocket.com web page

http://www.mobipocket.com/forum/viewtopic.php?t=3D74

which suggests that people who can't use Mobipocket Reader should log on =
to their Mobipocket.com account and enter their PID - not a helpful sugge=
stion for a CyberRead customer.

Auto-Response - 10/18/2008 12:45 PM=09
Title: How do I activate my ebook?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D157&p_created=3D1221707899

Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D162&p_created=3D1223454722

Title: What eBook formats does CyberRead provide on the site?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D145&p_created=3D1169092842

Title: Mobipocket Reader software for PalmOS
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D159&p_created=3D1221719638

Title: Load an ebook into a Bookeen Cybook Gen3 device
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D161&p_created=3D1223032112



Question Reference #081018-000003
---------------------------------------------------------------
  Product Level 1: I'm having problems downloading my book
     Date Created: 10/18/2008 12:45 PM
     Last Updated: 10/19/2008 03:51 PM
           Status: Waiting


[---001:002910:10392---]


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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
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<title>Non-windows users</title>
</head>
<body>
<br /><!--RNTStart-->
Recently you requested personal assistance from our on-line support cente=
r. Below is a summary of your request and our response.<br /><br />We wil=
l assume your issue has been resolved if we do not hear from you within 4=
8 hours.<br /><br />Thank you for allowing us to be of service to you.<br=
 /><br /><br />
<table cellpadding=3D"2" cellspacing=3D"0" border=3D"0" width=3D"100%">
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Subje=
ct</b></td></tr>
<tr><td class=3D"text" colspan=3D"2">Non-windows users</td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#C6D3BA"><b>&nbsp;Response (CyberRead S=
upport)</b></td><td class=3D"text" bgcolor=3D"#C6D3BA" align=3D"right">10=
/19/2008 03:51 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Hi Paul,<br/><br/>I definitely appre=
ciate you writing in. We're in talks over here at CyberRead to figure out=
 the best process for Mac users and handling PID problems that come in.<b=
r/><br/>I've written up this FAQ to help Mac users get ebooks on their de=
vices. Not being on a Mac myself, if you happen you go through this proce=
ss I would appreciate any feedback you have. <br/> <br/><a href=3D"http:/=
/cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_f=
aqid=3D163" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/std_adp.php?p_faqid=3D163</a><br/><br/>Clint, our GM=
, is offering you a $20 gift certificate for CyberRead to show our thanks=
 for your time and efforts. The code is: <br/><br/>FORUM! <br/><br/>You'l=
l have
a month to peruse the site for your perfect book. It will expire on Novem=
ber 19th, 2008.<br/><br/>Sincerely, <br/>Jessica<br/><br/>CyberRead Suppo=
rt</td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/18/2=
008 12:45 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I refer to the MobileRead thread at<=
br/><br/><a href=3D"http://www.mobileread.com/forums/showthread.php?t=3D3=
0711" target=3D"_blank">http://www.mobileread.com/forums/showthread.php?t=
=3D30711</a><br/><br/>and in particular my post which I copy here. (I'm p=
durrant at MobileRead):<br/><br/>The problem with this approach is that i=
t doesn't work for people with Mac or Linux computers (or old Windows com=
puters), as Mobipocket Reader is only availabe for recent versions of Mic=
rosoft Windows.<br/><br/>Your FAQ<br/><br/><a href=3D"http://cyberread.cu=
sthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157" t=
arget=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/=
enduser/std_adp.php?p_faqid=3D157</a><br/><br/>refers people to a mobipoc=
ket.com web
page<br/><br/><a href=3D"http://www.mobipocket.com/forum/viewtopic.php?t=3D=
74" target=3D"_blank">http://www.mobipocket.com/forum/viewtopic.php?t=3D7=
4</a><br/><br/>which suggests that people who can't use Mobipocket Reader=
 should log on to their Mobipocket.com account and enter their PID - not =
a helpful suggestion for a CyberRead customer.</td></tr>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">10/18/2008 12:45 =
PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: How do I activate my ebook?<b=
r/>Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/enduser/popup_adp.php?p_faqid=3D157&p_created=3D1221707899" target=3D"=
_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899</a><br/><br/>Title: Upd=
ating your Bookeen Cybook Gen 3 to Version 1.2<br/>Link: <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?=
p_faqid=3D162&p_created=3D1223454722" target=3D"_blank">http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D16=
2&p_created=3D1223454722</a><br/><br/>Title: What eBook formats does Cybe=
rRead provide on the site?<br/>Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D145&p_created=3D1169092842</a><br/><br/>Title: Mobipocket Read=
er software for PalmOS<br/>Link: <a href=3D"http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D=
1221719638" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</=
a><br/><br/>Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112</a><br/></td>=
</tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #08=
1018-000003</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">I'm having problems downloadin=
g my book</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">10/19/2008 03:51 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Waiting</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
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</body>
</html>

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From cyberread@mailwc.custhelp.com Sat Oct 18 17:45:53 2008
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From: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
Reply-To: "CyberRead Customer Support" <cyberread@mailwc.custhelp.com>
To: paul@durrant.co.uk
MIME-Version: 1.0
Message-Id: <48FA20CB.000002.02724@webwc01.int.rightnowtech.com>
Date: Sat, 18 Oct 2008 12:45:47 -0500 (CDT)
Subject: Non-windows users [Incident:081018-000003]


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Content-Type: Text/Plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable


<div id=3D"header">
      <div id=3D"header">
         <div id=3D"logo"><img src=3D"http://cyberread.custhelp.com/rnt/r=
nw/img/enduser/CRlogo_col.jpg" alt=3D"cyberread"
                     title=3D"cyberread" border=3D"0" /></a></div>Thank y=
ou for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within=20
one business day or less.

The CyberRead Team


Question Reference #081018-000003
---------------------------------------------------------------
          Summary: Non-windows users
  Product Level 1: I'm having problems downloading my book
     Date Created: 10/18/2008 12:45 PM
     Last Updated: 10/18/2008 12:45 PM
           Status: Unresolved


Discussion Thread
---------------------------------------------------------------
Customer (Paul Durrant) - 10/18/2008 12:45 PM=09
I refer to the MobileRead thread at

http://www.mobileread.com/forums/showthread.php?t=3D30711

and in particular my post which I copy here. (I'm pdurrant at MobileRead)=
:

The problem with this approach is that it doesn't work for people with Ma=
c or Linux computers (or old Windows computers), as Mobipocket Reader is =
only availabe for recent versions of Microsoft Windows.

Your FAQ

http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.p=
hp?p_faqid=3D157

refers people to a mobipocket.com web page

http://www.mobipocket.com/forum/viewtopic.php?t=3D74

which suggests that people who can't use Mobipocket Reader should log on =
to their Mobipocket.com account and enter their PID - not a helpful sugge=
stion for a CyberRead customer.

Auto-Response - 10/18/2008 12:45 PM=09
Title: How do I activate my ebook?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D157&p_created=3D1221707899

Title: Updating your Bookeen Cybook Gen 3 to Version 1.2
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D162&p_created=3D1223454722

Title: What eBook formats does CyberRead provide on the site?
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D145&p_created=3D1169092842

Title: Mobipocket Reader software for PalmOS
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D159&p_created=3D1221719638

Title: Load an ebook into a Bookeen Cybook Gen3 device
Link: http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/pop=
up_adp.php?p_faqid=3D161&p_created=3D1223032112



[---001:002141:01848---]


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Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DISO-885=
9-1" />
<style type=3D"text/css">
td.header   { }
td.text     { padding-left: 4px; padding-right: 4px; }
td.label    { }
td.data     { }
</style>
<title>Non-windows users</title>
</head>
<body>
<br /><!--RNTStart-->
Thank you for contacting CyberRead!  Your question has been received.=20

We will respond to your question as soon as possible, usually within one =
business day or less.

The CyberRead Team<br /><br /><table cellpadding=3D"2" cellspacing=3D"0" =
border=3D"0" width=3D"100%">
<tr><td colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Question Reference #08=
1018-000003</b></td></tr>
<tr><td colspan=3D"2"><table cellspacing=3D"0" cellpadding=3D"0" width=3D=
"100%">
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Summary=
:&nbsp;</b></td><td class=3D"data">Non-windows users</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Product=
 Level 1:&nbsp;</b></td><td class=3D"data">I'm having problems downloadin=
g my book</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Date Cr=
eated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Last Up=
dated:&nbsp;</b></td><td class=3D"data">10/18/2008 12:45 PM</td></tr>
<tr><td class=3D"label" align=3D"right" width=3D"250px" nowrap><b>Status:=
&nbsp;</b></td><td class=3D"data">Unresolved</td></tr>
</table></td></tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
<tr><td class=3D"header" colspan=3D"2" bgcolor=3D"#E0E0E0"><b>&nbsp;Discu=
ssion Thread</b></td></tr>
<tr><td class=3D"text" bgcolor=3D"#A0C4DE"><b>&nbsp;Customer (Paul Durran=
t)</b></td><td class=3D"text" bgcolor=3D"#A0C4DE" align=3D"right">10/18/2=
008 12:45 PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">I refer to the MobileRead thread at<=
br/><br/><a href=3D"http://www.mobileread.com/forums/showthread.php?t=3D3=
0711" target=3D"_blank">http://www.mobileread.com/forums/showthread.php?t=
=3D30711</a><br/><br/>and in particular my post which I copy here. (I'm p=
durrant at MobileRead):<br/><br/>The problem with this approach is that i=
t doesn't work for people with Mac or Linux computers (or old Windows com=
puters), as Mobipocket Reader is only availabe for recent versions of Mic=
rosoft Windows.<br/><br/>Your FAQ<br/><br/><a href=3D"http://cyberread.cu=
sthelp.com/cgi-bin/cyberread.cfg/php/enduser/std_adp.php?p_faqid=3D157" t=
arget=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/=
enduser/std_adp.php?p_faqid=3D157</a><br/><br/>refers people to a mobipoc=
ket.com web
page<br/><br/><a href=3D"http://www.mobipocket.com/forum/viewtopic.php?t=3D=
74" target=3D"_blank">http://www.mobipocket.com/forum/viewtopic.php?t=3D7=
4</a><br/><br/>which suggests that people who can't use Mobipocket Reader=
 should log on to their Mobipocket.com account and enter their PID - not =
a helpful suggestion for a CyberRead customer.</td></tr>
<tr><td class=3D"text" bgcolor=3D"#CACAB5"><b>&nbsp;Auto-Response</b></td=
><td class=3D"text" bgcolor=3D"#CACAB5" align=3D"right">10/18/2008 12:45 =
PM</td></tr>
<tr><td class=3D"text" colspan=3D"2">Title: How do I activate my ebook?<b=
r/>Link: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/p=
hp/enduser/popup_adp.php?p_faqid=3D157&p_created=3D1221707899" target=3D"=
_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D157&p_created=3D1221707899</a><br/><br/>Title: Upd=
ating your Bookeen Cybook Gen 3 to Version 1.2<br/>Link: <a href=3D"http:=
//cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?=
p_faqid=3D162&p_created=3D1223454722" target=3D"_blank">http://cyberread.=
custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D16=
2&p_created=3D1223454722</a><br/><br/>Title: What eBook formats does Cybe=
rRead provide on the site?<br/>Link: <a
href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/p=
opup_adp.php?p_faqid=3D145&p_created=3D1169092842" target=3D"_blank">http=
://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php=
?p_faqid=3D145&p_created=3D1169092842</a><br/><br/>Title: Mobipocket Read=
er software for PalmOS<br/>Link: <a href=3D"http://cyberread.custhelp.com=
/cgi-bin/cyberread.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D=
1221719638" target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyber=
read.cfg/php/enduser/popup_adp.php?p_faqid=3D159&p_created=3D1221719638</=
a><br/><br/>Title: Load an ebook into a Bookeen Cybook Gen3 device<br/>Li=
nk: <a href=3D"http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php/en=
duser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112"
target=3D"_blank">http://cyberread.custhelp.com/cgi-bin/cyberread.cfg/php=
/enduser/popup_adp.php?p_faqid=3D161&p_created=3D1223032112</a><br/></td>=
</tr>
<tr><td colspan=3D"2">&nbsp;</td></tr>
</table>
<!--RNTEnd47071-->
</body>
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