kindle 3 screen

Scarpad · 03-06-2011, 11:16 PM

My kindle is going back to amazon after light 6 month use with a defective screen that looks like e-ink smears. I noticed a lot of demo units at retail locations show this defect, my unit was always in a case, never abused, this seems like a common flaw. Is it ?

TheKindleWorm · 03-07-2011, 04:41 AM

It's hard to tell without actually seeing a photo of the screen but it sounds like the screen is broken. Under the plastic screen is a thin layer of glass - this can break when subjected to pressure (weight on top for example) or a shock like a drop.

It is pretty common though I'm on my 2nd Kindle and 4th e-ink device and never had this happen.

Amazon are normally good about replacing units so always best to give them a call.

JSWolf · 03-07-2011, 05:01 AM

It's not defect or a smear. It's a broken substrate. In plain English, it's a broken screen.

Histerius · 03-07-2011, 07:22 PM

Scarpad · 03-08-2011, 01:56 PM

Yeah Amazon is sending me a new one, I've never piled anything on top of the unit or dropped it. Well hoopefully the replacement is OK

03-06-2011, 11:16 PM	#1
Scarpad Groupie Posts: 188 Karma: 1013114 Join Date: Sep 2006	kindle 3 screen My kindle is going back to amazon after light 6 month use with a defective screen that looks like e-ink smears. I noticed a lot of demo units at retail locations show this defect, my unit was always in a case, never abused, this seems like a common flaw. Is it ?

03-07-2011, 04:41 AM	#2
TheKindleWorm Guru Posts: 860 Karma: 177868 Join Date: Aug 2010 Location: East Anglia UK Device: Kindle 3G, iPhone 3G, iPod 4G, PB 360, Sony 600 sold, Kindle 2i sold	It's hard to tell without actually seeing a photo of the screen but it sounds like the screen is broken. Under the plastic screen is a thin layer of glass - this can break when subjected to pressure (weight on top for example) or a shock like a drop. It is pretty common though I'm on my 2nd Kindle and 4th e-ink device and never had this happen. Amazon are normally good about replacing units so always best to give them a call. __________________ Marie on Kindle \| Narnia Fan Pages \| 17 Article Writing Ideas

03-07-2011, 05:01 AM	#3
JSWolf Resident Curmudgeon Posts: 34,664 Karma: 14439052 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Sony Reader PRS-650, iPad, nook STR	It's not defect or a smear. It's a broken substrate. In plain English, it's a broken screen. __________________ Jon 2013 Reading List

03-07-2011, 07:22 PM	#4
Histerius Zealot Posts: 126 Karma: 7922 Join Date: Jan 2011 Location: Zagreb, Croatia Device: Kindle 3 - Galaxy Tab 10.1	__________________ www.ebooks.histerius.com - www.histerius.com - www.poandpo.com

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03-08-2011, 01:56 PM	#5
Scarpad Groupie Posts: 188 Karma: 1013114 Join Date: Sep 2006	Yeah Amazon is sending me a new one, I've never piled anything on top of the unit or dropped it. Well hoopefully the replacement is OK

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