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Old 08-08-2010, 07:43 PM   #1
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What an idiot - I just bought a book without an ePub file!

I can't believe I have done this...
I just purchased a book from Kobobooks.com and it doesn't have an ePub file so I can't read it on my Kobo.
There was a thread a few weeks ago about this so I KNEW to check that there was an ePub file first but I was so excited to see a book I wanted at a cheap price that I grabbed it before it disappeared.
Now I know why it was so cheap... I can't actually read it on my Kobo.


So it is available as mobile or web. Is there anyway I can convert these to a PDF or ePub because I hate reading on my computer screen and I don't have a smart phone. It will have DRM issues so I don't know if Calibre will help. But I don't even know if I can get it into Calibre? Suggestions anyone?
I have sent a message to Kobo but I know from experience that I get faster and better answers here.

Just a reminder if you want to read a book on your Kobo remember to check that it is available in ePub BEFORE you buy it.
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Old 08-08-2010, 07:58 PM   #2
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If you contact Kobo customer service right away, they will probably let you return the book and give you credit. I had the same problem and they were very nice.

cheers
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Old 08-08-2010, 08:09 PM   #3
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Thanks I did send an email to Kobo (before I posted here) but I haven't heard back yet. They ususally take a while....
My problem is that I still want to read this book. I almost bought a paperback the other day as I hadn't seen it as an ebook before. Probably because I usually remember to only look at books available as ePubs.
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Old 08-08-2010, 08:39 PM   #4
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There should be a search option as there are with library sites or most bookstores to search by format.
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Old 08-08-2010, 08:55 PM   #5
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Well you could remove DRM and convert via Calibre.

Otherwise, contacting customer support at Kobo to explain the situation may well resolve the issue.
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Old 08-08-2010, 09:07 PM   #6
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Quote:
Originally Posted by HarleyB View Post
So it is available as mobile or web. Is there anyway I can convert these to a PDF or ePub because I hate reading on my computer screen and I don't have a smart phone. It will have DRM issues so I don't know if Calibre will help. But I don't even know if I can get it into Calibre? Suggestions anyone?
I have sent a message to Kobo but I know from experience that I get faster and better answers here.
Wont the Kobo-Desktop software sync the book with the reader? I noticed some of the free classics are not epub downloadable, only web.
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Old 08-08-2010, 09:28 PM   #7
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There should be a search option as there are with library sites or most bookstores to search by format.
Yes there is a search function that will only display ePubs which I often use. But this time I forgot/didn't think/was so excited about finding a cheap book that I had been looking for for ages that I didn't notice there was no ePub file until after I had purchased it.
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Old 08-08-2010, 09:40 PM   #8
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How do I get the web or mobile format into Calibre? I have only ever used PDF and ePub with Calibre and ADE.
I don't have the Kobo-Desktop software as I bought my Kobo from Borders and so I have the Borders software which I don't use as I prefer ADE. I believe the Kobo-Desktop software is similar.
I could download the Kobo-Desktop application but would this file be there if it is not an ePub?
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Old 08-08-2010, 09:45 PM   #9
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Calibre will directly read HTML format files.

What is the extension of the web format?
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Old 08-08-2010, 09:53 PM   #10
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Quote:
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There should be a search option as there are with library sites or most bookstores to search by format.
Yes, Kobo does have a way to filter for books with an ePub version after the search.
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Old 08-08-2010, 09:55 PM   #11
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Every book purchased on kobobooks.com can be read on the kobo. The three formats available are:

WEB: Read online on kobobooks.com
MOBILE: Kobo's proprietary internal format (stored in the built-in sqlite database)
EPUB: For other eReaders like Sony and Nook via Adobe Digital Editions (yes the kobo supports this too)

You simply need to update the library on your kobo desktop app and then sync the kobo. Your purchase will be there.
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Old 08-08-2010, 10:45 PM   #12
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Excellent!

Thanks for the clarification
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Old 08-08-2010, 11:07 PM   #13
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Originally Posted by 3d0g View Post
Every book purchased on kobobooks.com can be read on the kobo. The three formats available are:

WEB: Read online on kobobooks.com
MOBILE: Kobo's proprietary internal format (stored in the built-in sqlite database)
EPUB: For other eReaders like Sony and Nook via Adobe Digital Editions (yes the kobo supports this too)

You simply need to update the library on your kobo desktop app and then sync the kobo. Your purchase will be there.
At the moment I don't have the kobo desktop app - I have the Borders desktop app. I have looked at the Kobo website until my eyes hurt and I can't find it to download. Have found apps for mobiles etc and the confident message that it will be on my Kobo reader but of course it isn't.
The Borders app doesn't know anything about books from kobobooks.com

I know there was a link somewhere in these forums to get the kobo desktop app but I just can't find it. Does anyone have the link?
Also if I am successful in downloading the kobo app will it peacefully coexist on my computer with the Borders app?

Last edited by HarleyB; 08-08-2010 at 11:09 PM.
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Old 08-08-2010, 11:20 PM   #14
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At the moment I don't have the kobo desktop app - I have the Borders desktop app. I have looked at the Kobo website until my eyes hurt and I can't find it to download. Have found apps for mobiles etc and the confident message that it will be on my Kobo reader but of course it isn't.
The Borders app doesn't know anything about books from kobobooks.com

I know there was a link somewhere in these forums to get the kobo desktop app but I just can't find it. Does anyone have the link?
Also if I am successful in downloading the kobo app will it peacefully coexist on my computer with the Borders app?
Ah! Now this thread makes sense.

You can get the native kobo app from:
http://download.kobobooks.com/desktop/0/KoboSetup.exe (Windows)
http://download.kobobooks.com/desktop/0/KoboSetup.dmg (Mac)

Unfortunately, it does NOT peacefully coexist with the Borders app. One will overwrite the others sync to the kobo.
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Old 08-08-2010, 11:21 PM   #15
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If you go to the Kobo website and look in your library, does it have a choice to download epub? If so, you can download it to your computer. I don't have a Kobo reader, but I assume there is a way to drag and drop the file into it with usb. That's how I put Kobo books on my nook and EZReader.
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