|07-30-2010, 11:53 PM||#1|
Join Date: Jul 2010
Device: sony ereader
Protected Page -- Not a PDF-EPUB issue
I have PRS-300 and today it developed the protected page issue with overdrive library books. After several reinstalls of all the software, plus several Hard Resets, I am now able to have ONE epub library book at a time. It is not a PDF issue. all of the books are Epub files.
I am traveling out of town for a week soon and want to have multiple library books available. Other than switching to a Nook, does anyone have any ideas?
I have read through most of the forums and see many of the issues are around PDF/EPub at same time on reader. That is not my issue here ...
thanks for any advice/support. And yes, I bought the Ereader SOLELY for library use.
|07-31-2010, 12:23 AM||#2|
Join Date: Jul 2010
Device: nook & PRS-600
A few quick thoughts that might help (sorry if you've already covered this ground)...
1- Might there be some other non-epub DRM'ed filetypes creating the conflict? i.e., similar to SONY's pdf/epub DRM conflict, but instead of a pdf, it's another format?
2- Have you tried downloading a non-DRM epub file (e.g., google for public domain epubs, or perhaps create your own test epub) - so you can see if this is definitely SONY's dreaded DRM defect, or perhaps something unrelated to the DRM-protected library books you're testing with?
3 - Related to this, can you open more than one non-DRM epub files? ... or do you only get the "protected page error" with DRM'ed epub files?
4- As useless as the rest of us find this to be, have you looked at SONY's advice on the "protected page error"...
Perhaps something else in this knowledge base report might trigger an idea?
Hopefully something above helps you get to the bottom of it. Sorry, I know how frustrating it can be!
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