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Old 08-07-2010, 06:38 PM   #31
gintzj
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More Help

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I need help

I open some epub book in ade and when I try to list them I can not find them

do I need to save them after I open them

thank you

Jim
Found the books now and how do I transfer to the TB
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Old 08-07-2010, 09:03 PM   #32
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Originally Posted by gintzj View Post
Found the books now and how do I transfer to the TB
When the e-reader is connected to the computer via USB cable, it should go into mass storage device mode and show up as "U-Disk" in the left side panel of ADE. Click and hold (with the left mouse button) the ebook you wish to transfer, drag it over to U-disk, and let go. When the transfer finishes, press the return key on TB to get it back into normal reader mode. Your ebook will be in the Digital Editions folder of the reader.

(If you have the latest firmware, DRM'ed epubs should work just fine.)

Last edited by kilohertz53; 08-09-2010 at 07:36 AM.
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Old 08-07-2010, 09:53 PM   #33
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I have the books in adobe and I drag 3 pdf from my Liabrary

When I went to open on the TB

statement was il legal and can not open

I have other pdf files that move from calibre with no troble

When I move there 3 pdf files from Calibre they come and and when open it show the pages on the bottom but the pages are blank

Is my problem the 3 pdfs that I opened from my Library and not a TB problem


no other problems with my TB

first situation

Thank you

Jim
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Old 08-08-2010, 07:11 AM   #34
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Quote:
Originally Posted by gintzj View Post
I have the books in adobe and I drag 3 pdf from my Liabrary

When I went to open on the TB

statement was il legal and can not open

I have other pdf files that move from calibre with no troble

When I move there 3 pdf files from Calibre they come and and when open it show the pages on the bottom but the pages are blank

Is my problem the 3 pdfs that I opened from my Library and not a TB problem


no other problems with my TB

first situation

Thank you

Jim
Maybe the TB didn't automatically pick up your Adobe registration. Select the DRM Register item from the main menu. If it doesn't already have the email address and password you used to activate ADE, go ahead and enter it manually. Use the joystick to to highlight the "Activate" button and press the enter key. If that doesn't work, you might have to call Augen customer support.
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Old 08-08-2010, 10:29 AM   #35
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good news this beautiful sunday morning.

Got up early

and said I am going to try to transfer books this morning

the drm did cooperate yesterday

This was before church

I open drm and drag may first epub book

it drag this morning and did not yesterday

I disconnnected and turned on the tb

found the book there and creossed my fingers and opened the book

IT WORKED

I turned off TB and then tried the process again with the 2nd epub book

It transfered this morning and was able to open

two now transfer and opened, I said I will try the pdf now (did not open yesterday)

turned tb back on open drm and transfer the first pdf closed the tb

open it agian and found the pdf in the file

crossed my fingers and attempted to open

the file open

A big smile came on my face

I was able to transfer the other 2 pdf library books

I am a very happy man



one question at this time


when I connect the TB to computer and do anything

when I disconnect and turn off and then on again the clock has lost the correct time

Am I doing something wrong


otherwise I still have
a big smile on my face and I am very happy

now thank you for all your help

JIm

My smile will remain today until I try something else


Thank you Guys

Jim
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Old 08-08-2010, 09:20 PM   #36
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time slipping

Quote:
Originally Posted by gintzj View Post

snip



one question at this time


when I connect the TB to computer and do anything

when I disconnect and turn off and then on again the clock has lost the correct time

Am I doing something wrong


otherwise I still have
a big smile on my face and I am very happy

now thank you for all your help

JIm

My smile will remain today until I try something else


Thank you Guys

Jim
No, I am having issues with the time slipping, and with the SD card being recognized only part of the time. I am adding the time problem to the list of cons in the material I am gathering for a review. Other people have also had the time changing problem.
Rebecca
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Old 08-09-2010, 07:56 PM   #37
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Thank you

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Originally Posted by rscudder View Post
No, I am having issues with the time slipping, and with the SD card being recognized only part of the time. I am adding the time problem to the list of cons in the material I am gathering for a review. Other people have also had the time changing problem.
Rebecca
you are a very sweet wonderful lady Rebecca

I am glad that it not only me having this problem and this is the first

I heard about for the whole site

Thank you


Jim
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Old 08-10-2010, 02:07 PM   #38
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I notice today that On my main TB I found and file called THUMBNAILs and in it files that looked like garbage name and I could not delete and of them when I connected the tb to my computer and looked at the file

Help please

Thank you

Jim
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Old 08-11-2010, 09:09 PM   #39
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two items

First clayw1p1 did you get a new tb from Augen yet as they promised ?

2nd would it be nice-- I used a palm unit for the past 5 years and I was always able to backup it on my computer


would it be nice if each night would be able to back up the TB with the computer incase there would be a problem

this is another thought for augen. do you guys agree with this


Thank you

Jim
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Old 08-12-2010, 11:36 AM   #40
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I would back up my book files and use the reformat utility. That will remove the corrupt files that cannot be deleted.
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Old 08-13-2010, 12:33 PM   #41
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How fo you back up the files
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Old 08-22-2010, 11:00 AM   #42
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Things Have Gone From Bad to Worse

It's been a week or more since my last post. Since that time I have been told by Augen Customer Service that I missunderstood and that I was not being sent a new unit. That's fine, never really needed that, just wanted to get it fixed. After trying two firmware upgrades, my Landscape View is still upside down. I contacted Augen Returns and they told me to send a copy of the receipt and they would send me an RMA number to send the unit back for repairs. Three times I have sent them copies of the receipt without any response. I even faxed their Corporate Headquarters without any satisfaction. I get absolutely no response from them at all. To say the least, it's been very discouraging. At this point it looks like my only option is to return the unit to Kmart for a full refund.

Initially I thought the Customer Service was okay, but now it looks like I was mistaken. It's to bad too, I liked the unit even with all its quirks. It still can't keep time and the SD Card is only recognized half the time. Let the Buyer Beware! I no longer recommend this unit to anybody!
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Old 08-22-2010, 01:13 PM   #43
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Augen customer service is pretty shabby, but take a look at post #16 of this thread:

http://www.mobileread.com/forums/sho...t=92893&page=2

An official update is allegedly planned for release on August 30th which is supposed to address the accelerometer screw-up from the previous update and the SD card issues. Of course, Augen could issue a statement to that effect in the "News" section of their CS site, but they seem to prefer keeping customers in the dark.
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Old 08-22-2010, 03:20 PM   #44
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Sorry about that. Remember I got mine from Heatlland and it came with the 7/22 update that they talked about.

I would recomend that you return to Kmart and get one from JR

heartland and JR each came with with the 7/22 version


I am very happy and proud with my unit because of the help you guys have given to me

I would also recommend that hold off from the return and lets see what is the 8/30 update is and what it will fix.

my unit does not keep good time yesterday I did not have to reset back maybe I was just reading

also I have trouble with barnes and noble and getting epub books because of 9.0 and my version is 9.1

but I am talking with B&n and about it

they only other process is that I do not know how to get a WMA file from the library and I am working with that situation . Epub and PDF work fine all the time

Thank you guys

keep smiling.

Jim
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Old 08-23-2010, 12:52 PM   #45
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Thanks for all the advice, it's appreciated, but just a little too late. While on the road today, I received a call from Augen with an RMA number. When I got home, I immediately boxed it up, created a label and put it in the mail. If they can fix it, I'll be happy. They assure me I'll be happy with the fix. Let's keep our fingers crossed.
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