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Old 12-15-2006, 06:01 PM   #1
Vienna01
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New Reader Received With Strange Defect

[IMG]Strange Persistent Graphic Reader Turned Off[/IMG]
I hope the photo I attached is here.
I received my second Sony reader today (ordered as gift for friend in Australia). It booted up initially with Start-Up screen OK. It then switched to a menu but this "strange" graphic appeared in lower left at bottom of screen.

Debugged with tech support. Performed both simple and major reset-It was not fixed. It persists OVER all menus, book pages, pictures etc. on the screen. It persists when the reader was off. Tech support said to RMA, which I am doing. I emailed a photo to tech support also.

Am I missing an ebay opportunity..to say it has religious significance? I don't think it looks like anything. It may be a distorted part of start-up screen background?
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Old 12-15-2006, 06:33 PM   #2
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Looks like a busted e-ink panel to me. RMA indeed!

Well, at least they aren't charging you for replacement like iRex did the first couple.
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Old 12-15-2006, 07:30 PM   #3
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Aren't you glad we're all not like used-car salesman here? I once brought a used car on the highway and the steering wheel started vibrating rather violently. I asked him about it. His response:

"Oh! They all do that!"

Hmmmmm....
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Old 12-16-2006, 11:14 AM   #4
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Is it the light or is the housing bend on the left side near the spot?
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Old 12-16-2006, 11:04 PM   #5
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No the housing was not bent. No physical damage was seen.
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Old 12-16-2006, 11:55 PM   #6
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Deffently bad display.... Trade quickly!
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Old 12-17-2006, 10:20 AM   #7
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Are you religious? It looks like the right side of the Turin shroud!
That's a keeper!
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