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Old 07-12-2010, 07:42 AM   #1
DeReader
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Device: Sony PRS-T1, iRex DR1000S, Kindle DXG, Jetbook Color
Bug rendering PDF vector graphics on Kindle DX

Today I got my Kindle DXG, first a big praise to Amazon for shipping the device within three days to Germany! I wanted a DX a long time, but could only justify it with the recent price drop and the better screen.

But now for an interesting issue I ran into. The rendering of some vector graphics in PDFs has a bug. And it is the same bug I ran into with my iRex DR800SG, see this thread (you can find also a sample PDF linked there, to reproduce the issue on your Kindle). Enclosed is a photo of the diagram on my KDXG.

So it seems to be a bug in the Adobe Reader Mobile SDK, in an Adobe blog post it is also confirmed that Amazon uses the SDK.

iRex did fix this in a firmware update, so I think it is no big deal for Amazon to also fix it.

Is there any "official" instance at Amazon where I can report such bugs, so that they know about this and could correct the odd behaviour in a forthcoming firmware release?
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Old 07-12-2010, 12:33 PM   #2
ivanz
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Maybe can call/email customer support here - http://www.amazon.com/gp/help/custom...deId=200212360 . I am very sceptical though. I asked for Cyrilic fonts support months ago and even though they said that they will forward my request to management surprise surprise still nothing.
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Old 07-12-2010, 02:50 PM   #3
DeReader
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I contacted customer support for the Kindle by e-mail and explained the issue. I hope they'll fix it in a future release of the firmware.
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Old 07-12-2010, 03:50 PM   #4
loveangel
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keep us posted
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