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Old 06-28-2010, 04:24 PM   #1
annhars
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Problem connecting to PC.

Hello everyone.
Since yesterday I my PC (windows 7) doesn't recognise my Pocketbook 360. I get a message "You need to format the disk in drive G: before you can use it. Do you want to format it?". I tried it on my laptop also (windows vista) and I get the same message. I tried differnet usb cables and differnet usb ports. The message on my pc is the same. I also tried hard reset. I haven't updated yet (my versionis 14.2). Do I answer yes? Will the format erase everything in the pocketbook (firmware,programs) and destroy it?
Hope I can find some help here.
Thanks in advance.
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Old 06-28-2010, 07:51 PM   #2
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Hi annhars,

I have had this happen to my PB360 several times (I only wish I knew why).

If your PB is still working you can recover by selecting [Settings] - [Maintenance] - [Format internal memory].

It sort-of restores you back to a "plain vanilla" system.
Your books on the internal memory will be gone. Those on your SD card should be OK, but I always remove the SD card before I start the reformat.

You will also lose anything you added manually to the /system directory e.g fonts, dictionaries, logos, themes, fbreader180, extra games.

Once the reformat is complete you should end up in the main menu - possibly in German - so you may need to go into [Settings] and reset to your chosen language.

At this point I always switch the PB360 off and reboot it.

You can then put back your manual items as mentioned above (fonts, dictionaries etc).

I then do another reboot before I start to put back any books and reset all my personal preferences in Settings - like key mappings.

Hope this helps
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Old 06-29-2010, 08:11 AM   #3
annhars
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Thank you jackie_w!!!
It worked fine. Exactly as you described.
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Old 06-29-2010, 11:01 AM   #4
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Excellent!
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Old 06-30-2010, 02:40 AM   #5
mtravellerh
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Quote:
Originally Posted by jackie_w View Post
Excellent!
Anyway, we have to check why this memory detoriation occurs and find a solution for the problem.
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Old 08-08-2011, 02:43 PM   #6
jessc
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I had the same problem and this appears to have fixed it.
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